Apple hasn't been doing nothing but letting me down for the past few months, I've had my iPhone. They require billing information when you're trying to download a free app that's all I have to say. Constant horrible customer service unresponsive. They're very quick to take your money, but it takes almost a month to get a refund not worth it at all. The price tag is far too high for such a garbage UI. You're basically paying for a scam. Great job Apple you $#*!ing suck.This amazing company is making me wait three weeks to get access to my old watch after my new watch got taken from me. I no longer have the password to the old email apple id. I understand that they are protecting me from a potential theft situation. But, making me wait three weeks to verify my identity is RIDICULOUS! Shame on you. You could verify my identify in a matter of a few minutes. Their excuse, its an automated process. That is horse $#*!, what a shame for your company and the poor service you provide. Service Value Shipping Returns QualityDo not under any circumstances deal with this company... I managed to lock myself out of my iPad (forgot the code). I couldn't remember the email I used for it for it was used very rarely. So they asked me to prove ownership. I went to BestBuy where is was purchased in 2018 and they were able to print me the invoice INCLUDING the Serial number which matches the box and device I have Proving I own it, however since it's been longer than 3 years were unable to print the actual receipt… They at this point are still refusing to unlock it… My wife and I added up the money we have spent with apple over the last 3 years and it was ridiculous over 26k! That is all gone now, I will NEVER buy another apple product ever again after this experience. This isn't even the first issue I've had with them a few months ago they locked me out of my phone for 3 weeks. Any company that can just lock you out of your device at will is not a company I wish to continue to do business with, especially amid all of the accusations they are using forced labor in certain places around the world… Today marks the day Apple lost 6 customers forever. We might only be 6 strong but when you operate the way they do those numbers will start to multiply... Buyer beware, not worth the price of admission… P.S. 0 Stars it forced me to pick one.Nothing about it justifies its price tag. Their laptops are especially horrible in quality. Mine heats up at the simplest things. I could never recommend their laptops to anyone. Value QualityBecause I was taking too many pictures while on vacation. Apple decided instead of stopping the back up it would just delete all my photos. This included the picutres of my recently deceased parents. I can't get away from Apple fast enough. Customer support says I am not the first, so sorry. No there are not any older backups where your photos would be. Apple just doesn't care about anything except getting an extra dollar off of you after you purchase their extremly expensive phone. Tip for consumers:Heartbreaking experience Products used:iCloud storage Service Value QualityIt's ridiculous, I submitted that I didn't do all these buys they came back denied, I did a test last night bought 1,3.99 charged for 2 they're ripping people off! I'll join anyone want to do a class action suit! Totally MAD!As I post this I have been on hold for 45 minutes on a simple problem that should be able to be solved by Apple. (flickering of video unit) The frustration level is very high, as a developer and a loyal customer, I am wondering if Apple still monitors the service level that their representatives are giving. I post this here to see if other developers and loyal customers are experiencing this same type of problem, it makes me to want to leave apple for good. Tip for consumers:Very disappointed in their service level, ready to leave them for good. Products used:IMac Studio 32mb M2 Service Value Shipping Returns QualityA couple of days ago I accidentally tapped on Apple TV Plus which took out 9.99 from my account. Once I realized I had made an error I disputed the charge. Both times I was denied a refund. Today I called Apple and I was told I wasnt eligible for a refund. I ask the representative what the eligibility policies for a refund. Both the representative and her supervisor couldn't tell me the eligibility requirements that I would have to contact there legal department. Sounds crazy? Because it is crazy. I've been an Apple customer for 20 years. I'm done with Apple. Tip for consumers:I’m super disappointed to say the least. Products used:None Service Value Shipping Returns QualityI order an ultra 2 watch paid courier service waiting to be delivered when I see no one comment I decided to check my order and see it was cancelled I called customer support they said they checking to see what was the issue after half an hour on the phone the rep rudely cut off our call Products used:None Service Value Returns QualityI purchased an Apple iPhone 15 pro max back around 4 months ago, along with the Apple care plus protection policy; and, after my phone broke from a fall, they REFUSED to make good on the insurance policy. I'm out of $1200, because this company is unethical and does poor business. If you want a quality product and a quality company, go to Samsung or literally any other company other than Apple. I am personally never buying another Apple product again. They do not value me or you as customers. They do not care about the little guy. They only care about money and their bottom line; and, in doing so, they have sacrificed that which made them the largest tech company in the world. TLDR: Go to another company and give them your business. Apple will screw you. Tip for consumers:Do NOT buy from this company. You WILL regret it! Products used:I’ve owned Apple products since 2006, and they have noticeably gone down in quality.Just because ONE payment declined, I can't use my card anymore. It's really annoying, it's hard to deal with, and I can't update any of my apps due to it. I don't understand why my billing information has anything to do with updating apps, but it's generally stupid and i' so confused on why it's like this, there is no significance to the reason. Service Value Shipping QualityThe workers in the store in colonie are PHENOMENAL but when you actually have to send your phone out it ends in the result with terrible service. I received my phone back after having to send it out to be repaired and upon looking in my photos the workers were playing around with my camera. Then as i was looking at my phone, i went to go take out the sim card tray to reenter my sim to find out they never put my tray back into my phone before sending it out. They overnight-ed my phone as "priority: so when i spoke to a customer service supervisor she told me she doesn't have the ability to do such thing with the tray! I've waited 5 days for my phone to be fixed and sent back and now i have to wait another 2 days before i can even use it because their employees are incompetent workers! NEVER AGAIN, ill pay $100.00 plus for my phone to be fixed at a phone stand before i send it back out to apple.Apply will not refund me of a mistake purchase! On my son roadblock! And can't even get a reason why my money can't be returned! Very frustrating Tip for consumers:Unsatisfied! Service Value Shipping Returns QualityI ordered my phone more than a month ago (oct 24)and the phone was at my nearest post office but they never deliver. They return the phone and now they are saying that we don't know what happened. I called them many times also I chat with them 4 times and they never solved my problem. Manager supposed to call but I never received the call. I am working with my phone and since my previous one is broken I need to purchase extra temporary phone. I am Apple customer for 9 years and they did not take care of my problem. This is unacceptableI sent $3,991.84 check to bank of America to Appler inc and they cant seem to tell me if they got it for 2 pro max 15 phones, i have talked to 31 customer service people for 20 hrs now and 2 out of 31 did anything at all, Annie a supervisor said she could a nd will not help and will not call me back(12-28) one rep said after 1 hour she could not get help from her on company and another had me on phone foe 1.5 hrs and at 4 pm the phone went to a message that for me to contact my bank card and went off?now get this im trying to spend almost 4 thousand dollars and nothing Products used:noneApple is the best company that makes the best tech of all time. But the only con is there is no apple store in kingston Ontario! Please apple make an apple store in kingston ON Tip for consumers:Useful tech Products used:Ipad (8th) Service Value QualityI've been an iPhone user since Apple iphone four: never have I had such a lousy case - I bought their clear case I received it December 2023. After breaking two screensavers in two weeks I decided to complain about it yesterday when I put on a $35 case from Amazon. Night and day the buttons are easy to push it's sturdy it's not slippery. Apple doesn't give you an opportunity to complain so I'm complaining here. Fortunately my credit card company gave me my money back. Value QualityKing of tablet! (Bought 11 inch m1 ipad pro base variant. Reviewing after using 3 weeks) Pros- 1. Aluminium build, narrow bezel, premium design. 2. Quad speaker- sounds great. 3. Unlike mini LED in 12.9 inch ipad pro- display pretty decent with liquid retina lcd 600 nits brightness supports HDR content. 4. Single port- now supports thunderbolt, fast charging. With good quality usb type c hub you can do multitasking. Mirror screen to external display with type c to hdmi cable. 5. New apple M1 chip with 8 gb ram gives high performance with great power efficiency. Battery last 1 days with moderate to heavy usage. 6. Front facing camera now support wide view with center stage feature. 7.11 inch is a sweet spot because of its portability, Reading ebooks. While 12.9 inch is less portable but gives pleasant experience with content viewing. Cons 1. Although Ipad has very strong hardware but its crippled by limited software functionality of ipados. Recent lauching of ipados15 in Apple WWDC didn't add most awaited feature like pro apps, external monitor support, mac like filesystem etc. Ipados has long way to go hence can't be a laptop replacement yet. 2. Accessories (not included) like Apple pencil, magic keyboard are very expensive. But thank god apple has included charger and type c cable- thats very generous 3. Not IP rated, no wireless charging, no calling feature in 5g variant (even after paying 15k extra)! 4. Fragile! Can't use without protective case. 5. Buying just ipad is not enough- you have to buy accessories like apple pencil, magic keyboard, screen protector, well padded bag, usb c hub- which altogether cost nearly close to new m1 macbook pro! So think wisely before buying. Consider according to your necessity. Overall its the best tablet available in market. Thanks to Amazon for prompt delivery. Read less Tip for consumers:ONLY BUY IF YOU HAVE ENOUGH MONEY TO BUY STARBUCKS EVRYDAY............. Products used:IPAD PRO 2021 Service Value Shipping Returns QualityMy partner and I ordered two £1,200 phones yesterday from Apple, we were both promised a delivery date of today, my partners phone is due today following several confirmation emails, I hadn't received any notifications so knew something was wrong, only after chasing Apple did I find out the phone wasn't going to arrive today, I could have quite easily spent all day waiting for a delivery that they knew was never going to get here, maybe if the CEO spent more time concentrating on his companies failing customer services rather than buying super yachts he may have a better business. Forget the business aspect, its just a horrible way to treat other peopleThe 12 pro max is buggy as hell then my 4k Apple Tv gets bricked on the last update and this in the second one to do it. The first one was a gen 2 apple tv. Stay away this xmas from their crap. Worst tech/customer service. Even their so called apple genius called the apple tv junk. Offered $30 bucks off a new one yeah no thanks, not when don't last more than a 1 year warranty. Tip for consumers:Run the other way Service Value Shipping Returns QualityApple is literally trying to kill me with their "new" oxygen app. 2 weeks all worked fine no big issues. On the health app. Got out of hospital today. Quite sick. Oh we need to access your photos to help u now. Oh and u have to pay if you want to know if you're dying. Want your friends and family to know what's happening oh we can't really help with that. Have u got the right code?!? Do you mind sharing all your photos. With everyone. Last two apple "upgrade" complete nightmare. Last iPhone product that will be purchased after 15 years. Of sticking with them through some horrendous updates. Great work "upgrade team" nice work Apple. Lost a 15 year customer tonight. Spent thousands with these mk ultra losers. Yes my review is helpful. Please for the love of god. Take a Christmas break (sorry you guys probably hate Christmas it's racist bro) regroup. Try making lives easier healther not harder more stressful in 2024 Fingers crossed don't die tonight. Will have my partner update for you all if I die. That updates going to be a super helpful update for everyone. (Please pray for me peeps). What a nightmare apple has become. Used 30% battery just trying to write a review Tip for consumers:Leaving apple after 15 years. now. Oh and u have to pay if you want to know if you're dying. Want your friends and family to know what's happening oh we can't really help with that. Have u got the right code?!? Do you mind sharing all your photos. Last two apple "upgrade" complete nightmare. Last iPhone product that will be now. Oh and u have to pay if you want to know if you're dying. Want your friends and family to know what's happening oh we can't really help with that. Have u got the code? Products used:iPhone watch oxygen thieves Service Value Returns QualityMy iPhone SE never glitched until now, all of a sudden it will make static sounds once in a while, like my button will click not vibrate or if I'm watching a video, the audio glitches out. Nice design as always however I feel like they do this on purpose when they introduce a new model. I also think it's best if they could make their phones a little bit thicker seem it's easy to shatter.Are all apple iphones are assembled in china? If yes we should stop buying it, apple should find another place to get it assembled. Strictly NO to any good made in China now.Despite some of the criticisms thrown Apple's way regarding overheating and the perceived downgrade in the FineWoven cases, my experience has been nothing short of fantastic.I'm absolutely thrilled with my new device! I'm loving my new device! Despite some initial Wi-Fi calling issues, the transfer process was surprisingly easy. Shipping was quick, and overall, it's been a great experienceQuality products, but sometimes the prices are objectively overpriced. The iPhone 13, for example, is no different. Why pay more?