I enjoyed Appy Pie's product and service UNTIL I tried to cancel renewal. $1200 was a lot to pay given how few downloaded my app. I e-mailed them requesting cancellation (see attached screenshot). Eight days later they billed me $1200, then refused to refund it. Beware! Products used:App development software Service Value Returns Quality Date of experience: June 24, 2021I had two issues with our app that needed to be resolved, and Joel was a great help in the process. He was willing to test on his iPhone and then submit our case to the development team to do more testing. He also investigated our options to improve our customer experience and proposed a solution. I appreciate his thoroughness and communication skills. Thank you, Joel! Date of experience: December 20, 2019I was a bit skeptical about this platform and the website in general. But, after testing it on my own skin, I was pleasantly surprised when I discovered that this platform s easy to use, and the interface is pretty straightforward, even for amateurs like me. Date of experience: October 10, 2022I had a great experience requesting automotive services from this company. Thank you to Joel, who helped me a lot with figuring out the bugs in my app. He tested everything on his phone and helped me prepare a request to explain what was wrong with my app. Date of experience: October 10, 2022Excellent Customer Service today. Joel! Great job. Working with Joel this morning was the best experience I have had with AppyPie to date. He worked with me until my technical issue was resolved and didn't just cut, paste, and send me several links for me to figure out on my own. I got my issues resolved in a timely fashion. Great job Joel. Date of experience: August 28, 2019I want to thank Javed for his patience and understanding so that I could get exactly what I need for my business. I actually was going to quit and request a refund but he walked me through step by step and together we got it done! He was kind and informative and i'm thankful for him Date of experience: April 27, 2020I purchased the plantium feature for my app do to my lack of acknowledgement I became so frustrated I called in to cancel. But they transferred me over to Joel Perez he was so kind helpful and patience there is no way I would of been able to do it without him. His customer service was phenomenal never in my life I had someone to take the time out with me over the phone for service he was so professional and helpful. Date of experience: November 19, 2019I have in mobile business for quite some years, I have worked with many platforms. Appy Pie is for the most easy and professional place on the web to create mobile Apps. Games app, websites apps, even dating apps. There support is Super fast, 24 hours chat. They even gave me discount code just before I purchase subscription. Like to thanks to Nick and Sam for the amazing support. Thank you :) Tip for consumers:Build app for free then upgrade. use the chat support it really help. Service Value Returns Quality Date of experience: May 14, 2017There is built in features that i searched a long time on another app building services and didn't find, fast and very helpful customer support chat, the opportunities have open me to new ides for new apps. Date of experience: July 13, 2017From numerous app makers I've tried, Appy Pie is absolutely the best for a small business owner. Affordable plans, great choice of features, the best user interface, super easy to build an app without any programming skills. A huge shout out to their support team! They helped with every detail. Thank you, guys! Date of experience: March 19, 2017As an educator we are always looking for new ideas to integrate technology into the classroom. This App was perfect to get students actively involved in creating, and marketing their own ideas. Thank you Appy Pie. Date of experience: April 22, 2017This is the first time I've ever actually taken the time to write a review for ANY company. But Appy Pie deserves it. I am not even a paying customer yet, I just wanted to test their platform because I'm having some issues with my current provider. However, they have treated me like I'm paying them for top level service! I can't wait to see what happens when I actually buy a plan. In my opinion, the competition isn't even close; and, I've been using a couple of others, and researching them all. Appy Pie you've got a new lifetime client if you keep this up. P.S. If Nick answers your chat support call, he is awesome, I made a most basic code mistake and he acted like it was nothing at all! Thanks for the help and understanding! Date of experience: July 21, 2017I have used Appy Pie for 2 years. Switched to the Lifetime Platinum... could not be happier with the sales and support staff. Vik is my IT guy, he is responsive and capable... any problems are corrected in a timely fashion... give them a try you wont be disappointed. Recovery.The Gathering Tip for consumers:for anyome interested in improving their lives using Spiritual Principles as a vehicle Service Value Shipping Returns Quality Date of experience: April 25, 2017Thank you for that rapid help in publishing this most critical new web app we are developing. Keep up the great work in helping others maintain a positive work ethic as you helped us make it live today. Date of experience: April 7, 2017I was so confused about creating and publish an App for my company, so many steps need to be followed. But the staff of Appy Pie is always being helpful in the chat room and the most important thing is - they reply fast! Hope everything will go well! Date of experience: March 24, 2017I want to thank you guys for giving this wonderful platform for creating an app. Came to know about your platform few weeks ago and it's really promising. Nick helped me on phone and answered my questions patiently. Good luck. Will subscribe soon. Date of experience: April 6, 2017Vik helped me with getting my App ready to publish in the Google Play store, which I have been struggling with for many hours. He answered all of my questions quickly and clearly. It was great working with him. I am very pleased. Date of experience: May 2, 2017Lee was not only helpful at introducing me to the information with clarity, but he also cared enough to help me with coming to as wise decision that would work for my budget and yet meet my goals. I was nervous because the process was so simplified, but after doing some research on the company I realized they were legit. This is only just a start for me, now I see how many others were satisfied also. BTW, I'd recommend the "Essentials plan" to help provide any customer/tech. Support you may desire in the future. Hey Lee, thanks again bro! Date of experience: September 14, 2016I have been with Appy Pie for years now. I will be with them many more years. They are fantastic. We updated our app and had some issues but their support team was right there helping us every step of the way. We was able to call their toll free #, live chat, and email them. This is a very good place to host your mobile app. Date of experience: December 18, 2017Had a few issues with certain feature but the guys in Technical/ Customer services resolved them instantly and were always on hand to help. The app is easy to use for first time builders and the tutorials give great guidance when unsure. Date of experience: October 25, 2016Since using Appy Pie for our small business here in Australia, 100% of our clients now use our App for our services. Also our staff can easily update us with a photo or direct forms from their smart phone, saving us all on time and increasing productivity. The Support team are super professional as well. Thanks Appy Pie Service Value Quality Date of experience: January 23, 2017The App building features are easy to learn. The support team is good and very fast on handling every case. My clients and I love Appy Pie. Highly recommended for all apps developers at all levels from entry and advanced level. Date of experience: July 13, 2017Joel was not only very polite, but presented the information adequately and concisely. There was no buttered up presentation, but a great and timely response. I appreciated having him answer my myriad of questions :). Tip for consumers:programmers, entrepreneurs, directors, corporate officers. Service Value Quality Date of experience: October 14, 2016Overall All the features are very good. For small businesses this is a very cool place. Support team is very helpful. I suggestion please add more designs like now a days mobile app having. Material Design. Add few new UI. Date of experience: January 6, 2018Your service is very unique to build a mobile app easy and fast. I would like to thank you for this service which is going to make online business and communication improved around the glob thought Appy Pie website. Date of experience: January 5, 2018