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CheapOstay Review
Please prevent yourself from being robbed for this fac*king 3rd party air flight's booking company. They made me pay practically twice ( $2,900 USD) a booking price. I tried to cancelled in advance before my trip one of the two bookings charged, but their policy cancelations are made to steal customers money legally, if try to call Custumer Service they start trasferinng you with different people and none knows anything leaving you on hold for so long. In fact, they're schammers. Unfortunately, there isn't a choice to rate CheapOair with a "0"
Tip for consumers:3rd party air flight's booking company are the worse option as they're very likely to make you pay more than a normal price because their ridiculous policy cancelations made it to steal Custumers money
Products used:A booking flight.
Service
Value
Returns
Quality
Date of experience: January 1, 2025Real easy to use. Helpful tips at where to fill the form and any error comes up. Efficient and useful to see as areas are colour coded. Making a change to my travel dates and times was quick and efficient too.
Reason I chose this business:
Ease of use, cheap fare and good recommendation
Date of experience: December 2, 2024Easy to book and select which air travel times you wanted. Easy to select seats. Nice gentleman called to confirm and asked us if we were sure we wanted to exclude travel insurance. Explained in great detail what it was and than we accepted. Thank you ChespAir!
Date of experience: December 2, 2024Cheapoair is a budget-friendly travel booking platform that offers affordable flights, hotels, and car rentals. With user-friendly search tools and exclusive deals, it helps travelers find the best prices for their journeys. Ideal for savvy explorers, Cheapoair ensures great savings while planning memorable trips around the globe.
Date of experience: November 28, 2024As a new subscriber a little bit confusing but after browsing, I did get the needed information.
Thank you I got the booking dates and price expected.
Reason I chose this business:
Cheap fares
Date of experience: December 3, 2024Reason I chose this business:
Cheap fares
Date of experience: November 27, 2024
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Lugene K.
New Jersey
1 review
0 helpful votes
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“Cheap Rates Top Service”
December 7th, 2024
Verified purchase
I've used CheapOair several times for booking flights, and they've consistently provided excellent service. The website is user-friendly, with a straightforward booking process and competitive prices. I appreciate the frequent updates and reminders, which make travel planning stress-free. Their customer service team has always been helpful whenever I've had questions or needed assistance. CheapOair has become my go-to platform for affordable and reliable travel arrangements. Highly recommend!
Reason I chose this business:
I chose CheapOair today because they offered the best deal and made booking my flight quick and hassle-free.
Date of experience: November 26, 2024My mom purchased a ticket for me Sept 16 from Denver to Omaha. None of us were informed about the change or cancellation of the ticket. I never received an email and neither did my mom. She is supposed to get a refund but I wanna know how this happens and not be informed and having a trip wasted. Money isn't everything, but going home to family is.
Reason I chose this business:
Because it was supposed to be cheap and now I get why.
Date of experience: November 27, 2024Visiting the site for the first time, I was thoroughly impressed by its user-friendly interface and the wealth of information it offers. The site features straightforward and accessible communication options, enhancing the overall experience. Compared to numerous other flight websites I have used, this site stands out for its ease of use and convenience. I will definitely use CheapO again.
Reason I chose this business:
Great comparisons, great user experience on the site, plenty of filters and loads of information available. Prices were about the same as I was expecting, but I went with Cheap O because of the site experience.
Date of experience: November 27, 2024I just wish that if an error happen on the name that it would be easier to just fix it, last year i had to wait for a refund then book it again because it put it under my name instead of my sons name
Reason I chose this business:
Ive always used cheapoair
Date of experience: December 2, 2024Overall, my experience with the flight booking website was fairly positive. The search functionality was easy to use, and I appreciated being able to filter results by price, flight duration, and airline. The site was generally responsive, and I was able to find a flight that suited my needs quickly.
Reason I chose this business:
Fast and easy
Date of experience: November 28, 2024Easy to book. Price is affordable. The flight duration is too long though. I hope flight duration can be reduced to something less than 10 hours.Also I suggest you have or offer direct flights to Kelowna/Canada.
Service
Date of experience: November 29, 2024I completed a chat with your agent to change my return flight for an earlier time or if possible the date. Was told I needed to pay USD $263.75 will definitely let my peers, relatives and friends know abt this service that you provided. Victor my agent went all out to ensure I was pleased and made every effort to get me on an earlier flight …I am extremely pleased with this service and I pray I meet other agents like him. He was pleasant, patient, showed empathy, went the extra mile for me, apologized to me for the situation and he made me very happy and comfortable. Kudos to VICTOR for all your assistance… happy to do business with you!
Reason I chose this business:
I’ve been booking with CheapOair for several years now because of their excellent service and always willing to listen to their customers
Service
Date of experience: November 24, 2024I completed a chat with your agent to change my return flight for an earlier time or if possible the date. Was told I needed to pay USD $263.78. I am not prepared to pay that and will definitely let my peers, relatives and friends know abt this service that you provide in a time like this … actually I may not be using your again. Was actually warned but did not listen
Date of experience: November 21, 2024
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Shamara M.
Bahamas
1 review
0 helpful votes
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“Very efficient”
December 7th, 2024
Verified purchase
Very efficient. I was very impressed when I was sent a email, making me aware that there was changes to my flight and giving the option to accept the changes or cancel my flight. I really appreciate it. Thank you.
Reason I chose this business:
A friend told about it
Date of experience: November 27, 2024Super easy to book and one thing that is very important to my family is the flexibility to make payments for the tickets. Thank you :) this Christmas my daughter is going to see our family in Colombia.
Reason I chose this business:
FOR THE OPTION OF MAKING PAYMENTS WITH AFFIRM
Date of experience: November 26, 2024The experience was great, my wife is a dialysis patient she moves a little slow having her sit near the front of the plane for a quicker exit is always a benefit. She also suffered from a stroke and the transport is always convenient connecting to the next destination.
Service
Date of experience: November 23, 2024Their customers representatives are very professionals and helpful! Whenever I wanna book a flight, my number one is always CHEAPOAIR! Kayak. Orbitz, Expedia,...you name it! Cheapoair is my preference!
Reason I chose this business:
Well! CheapOair is Hands down my best option.
Date of experience: November 18, 2024Excellent. We got a good price and their service was super. The airline Virgin Atlantic kept changing their lines. But CheapOair supported us throughout and made our travel even better than what we had booked initially.
Reason I chose this business:
I have dealt with CheapOair before a few times. I am happy about their performance.
Date of experience: November 14, 2024Fast and easy booking. I don't understand why we pay alone for the trip and turn around and pay extra for seats. So if I don't pay for ceats I will stand all the way?
This company's staff is very helpful and kind. Thank you Cheap O-Air.
Reason I chose this business:
I deal with them every two years when I travel.
Date of experience: November 24, 2024The experience was great, within my budget.
Received updated information on flight number changes, flight was on time, weather was good, and arrived earlier than warranted. No complaints will recommend CheapOair to family and friends.
Reason I chose this business:
Senior on a budget
Date of experience: November 17, 2024Staff has not been responding to my query as to why there's a "Pending" remark in the e-ticket number of my traveling companion for about 5 days now. Still waiting for the response and our travel is already this coming Monday.
Reason I chose this business:
Because of the recommendation of a friend. But I’m quite disappointed now.
Date of experience: November 11, 2024When I went on line to buy the ticket to Dallas, they asked me to finish the transaction in 20 min, when I did the price went up by $30. We see something different, later the price shown is more. I don't like it.
Sorry.
Reason I chose this business:
I thought I would get a good deal.
Date of experience: November 19, 2024A very good experience, except that I do not understand why selecting a seat as required results in an amount. Do passengers pay for seats separately?
Reason I chose this business:
Believed ti would give me all the cheapest options.
Service
Date of experience: November 29, 2024Your website and app are both very easy to navigate. Finding answers to my questions came mostly from following prompts on the website without even having to ask for assistance. The tracking prices option is a life saver and came in so handy!
Reason I chose this business:
I've received emails in regards to flight prices that I had set up alerts on. So s soon di got the alert I could be sure to pay the price I was wanting to pay.
Date of experience: November 8, 2024I am so satisfied with your page,it´s pretty easy to buy the tickets and to see all the necessary information about the flight. Besides, you have this app which shows you all details at any moment.
Reason I chose this business:
Due to lower prices
Date of experience: November 29, 2024It was easy no problem i call in and make my reservation over the phone it was easy didn't run into any problems
Reason I chose this business:
Just needed a affordable flight
Service
Date of experience: December 2, 2024