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fab Review
They are also running a Facebook page under this name. Ordered two items. When they arrived they were poor quality. I Ask them to send me a return authorization. (As they say they will not receive returns without one) they just keep responding with ridiculous emails and refused to give me a return address. I contacted my credit card company hoping for compensation. Please do not order from them. Do an investigation for anything you order on Facebook first! Below is a copy of one of the ridiculous emails they sent just more runaround.
Date of experience: December 10, 2019It's been a month no items no confirmation tracking #... they got me for 149.00... I wishes I would have read these comments before I order off their website... They website don't need to be on the internet bad business. Rating is zero don't mess with them cause u giving ur $ away...
Date of experience: June 6, 2018Do not order if you are expecting your item to arrive by a certain time. I ordered a gift on 10/14 and on the website it said it will take 3-5 days of shipping. Well it's been 16 days and no updates. I contacted customer support 3 days ago and all I get are fake responses apologizing with no action attached to it. I checked USPS tracking and it still has not left their original sorting facility. It's way too late for me to gift this item. Considering every single time I've ordered from Fab (3 times) the item arrived at least 7 days after the estimated arrival date, I'd NEVER order from Fab again.
Date of experience: October 31, 2014Ordered a dress in black, I received a neon blue, the material is the cheapest polyester you can find, the seams were sewn crooked, the shoulder straps were uneven. I emailed them wanting to return it for a refund and all they could say was I'm sorry you are not happy with your order, we can issue a store credit! Why would I want anything from this cheap clothing store? Never never again!
Date of experience: November 21, 2016Rip Off! Need to be reported! I purchased a t-shirt from their site and the shipping was $5.95 to my address. I've then later realised after checking my bank statement that they charged $19.95. I contacted them via email and received an automated response. I then replied and got no response back.
Their "smiles guaranteed" moto is a load of S#@T
Date of experience: May 17, 2014I ordered three dresses and was charged within days of ordering. It took three week to get one dress. I never received the other two. No way to contact vendor and because they are located more than 100 miles and out of my state, my credit card company will not credit.
Date of experience: June 1, 2020I ordered a green coloured silk saree. But they sent a cheap yellow saree. There phone is not reachable. Mailed the complaint on the day I received the saree. But in the website they are asking us to return to their address. And they will not give back the money they will credit it to wallet. What can we expect of these fraudsters. I lost 1098/ rupees. I don't know how to stop these fraudsters from cheating others. It is a cheap 120/ Rs. Saree.
Tip for consumers:WIWAN FAB IS AN ONLINE FRAUD
Products used:Saree
Date of experience: July 1, 2021I received the product which is completely different from catlog and is not at all worth for money.In site they mentioned with in 24hr we need to raise the return request through mail. The same done by me. But no one responded to the mails. I suggest dont get tapped in this site. They just advertising the product with zero service.
Tip for consumers:Dont purchase by seeing the catalog image which is completely different. this site will never refund amount
Products used:saree
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Date of experience: June 24, 2022I made an order which took about 7 or 8 weeks to arrive. I was not updated at any point i had to reach out to get tracking information. After my order arrived 3 items were missing. I tried to reach out again and i still have not gotten any contact from customer service. The support emailed came back like spam
Tip for consumers:anything at all important for a business
Products used:i would not recommend due to items not available missing order items and lack of communication
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Shipping
Quality
Date of experience: April 27, 2021I ordered from fab fashion the sweaters were nothing like the pictures in the ad. And when I called they wanted all my information and then they charged me $5 that was going to be repeating charge for absolutely nothing. Do not order from this company
Date of experience: December 11, 2019I placed an order and they cancelled my order after I enquired on how long it would take to ship. I was told by customer service that there was a glitch on their computer and items were not in stock. Hard to believe all four items. I ordered were out of stock. Wasted my time looking through... Never again
Date of experience: September 18, 2015Horrible customer service, slow shipping, I ordered May 3,2020. Got tracking info May 8 and all it said was left Chino, California. Still not received 5/21/20! No way to call them. Will be reporting to BBB in Chino. This is some kind of scam! Have contacted credit card company to request refund! Disgusting company!
Date of experience: May 21, 2020My credit card was charged and no product is received.
Company/website changes names regularly. Company appears to be same as or affiliated with another apparently fraudulent company - Overstored.com.
Date of experience: April 26, 2020The worst bank I have ever dealt with, the worst customer service ever, their staff do not know their own processes. I transferred money through fab remit on dec 1 until its not reflected in my beneficiaries account. I raised one complaint through customer care service, until and unless didn't do anything. Whenever calling them repeatingsame thing under processing... but today I directly go to bank and enquired regarding complaint they are telling they cannot find out any complaints... again they registered the same complaint. I suggest nobody should approach this bank for any banking purposes. U will loose your time as well as ur money.
Date of experience: December 18, 2019Never order from these scammers. Took forever and tried on may occasions to cancel my order and no luck. Clothes finally arrived and was totally disgusted with fit and quality. What a joke after seeing photos of the clothes and what actually arrived. If I could give a below zero review I would. Live and learn I guess.
Date of experience: September 9, 2020I ordered two identical knitted hats and they only shipped me 1 of them. The packing slip said there were 2 shipped in the same package, simply not true. They don't have a phone number for customers to call, you have to email them instead. I was informed they no longer have stock of the item I ordered. Buyer beware!
Date of experience: December 2, 2015I saw this site advertised on instagram as UINVOGUE. I ordered $68.00 worth of stuff over a month ago and have received nothing. Nothing from customer service when I write my emails either. I am so pissed off. I wish I had been more careful about doing this. These people are awful!
Date of experience: February 25, 2020I ordered PPE items April 14,2020. Never received confirmation emails, nor emails explaining progress. I should have known ordering PPE items was too good to be true, but I still hoped. I thought my order took longer given the over increase of orders to protect from Covid 19. I finally attempted to contact them to check on my order and luckily I found these reviews and it all made since... I immediately filed a claim with my bank.
Date of experience: May 19, 2020I ordered a jacket which arrived in Dec. It would have fitted a child! I sent it back special delivery to the only address on the package. There was no paperwork inside. The postage cost me a further £8.55. It was delivered and signed for the next day. That was 28-12-16. I emailed the company and they asked for the tracking number. I sent that. Since then I have been asked over four times for the number. They have confirmed it was received and signed for and now today they are asking for the tracking number again. I'm getting the run around. People should be warned never ever to shop with this company. On their page it implied it was a UK company when in fact things come from China!
Date of experience: February 16, 2017ALERT: we suggest do not buy anything from this website. This is completely a fraud website. How it can be possible that the mentioned prizes are so cheep. So should have contact no of the perticular site before ordering and check the google
Tip for consumers:ham too soofa order karne wale the suddenly hamne google per check kiya too pta lga ki fraud web sitte hai so thanks google baba ......! -
Products used:ham too soofa order karne wale the suddenly hamne google per check kiya too pta lga ki fraud web sitte hai so thanks google baba ......! -
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Date of experience: November 18, 2022Have ordered many times from advertisers on Facebook, never had a problem. So I ordered 3 dresses from FabFashion.com, charged my card 2/22 and as of 4/9 have not received. Tried calling my credit card company, and due to virus cutbacks, zero help from them. I am out $100. And all I can hope is that Karma bites their $#*!.
Date of experience: April 9, 2020First time I ever order from an international wholesaler. Big mistake. I ordered a white lacy dress- supposed to be knee length, I'm typically a size 10. Ordered an xl to be safe, I would just add a cute belt if it was too big. I paid extra for tracking- wasn't provided the tracking information until almost 2 weeks later and only after I asked- was never provided any explanation. After about 3-4 months I finally got the "dress" it barely covered my belly button and was COMPLETELY see through. Their clothes are misrepresented by the picture and they are scammers
Date of experience: May 14, 2017I ordered items from Fab Shopper and they never came.
I emailed the customer service after waiting for over 1 month and they rudely replied that it was lost in the post and there is nothing they could do.
Don't order from here. It is a waste of time
Date of experience: November 16, 2016Horrible company. Provides no tracking or confirmation or email follow up. Will never use this company again. It's unfortunate that you or I have to even give them a "1" star. I ordered 2 shirts 20 days ago and nothing. Not to mention the fact you can't even get in touch with them. The only good reviews for this company have very scetch names. HMMM!
Date of experience: December 19, 2019Adding this to long list of dissatisfied customers for Fab Fashion. Have not received a response to several emails inquiring about my order. Have charged full amount of order on credit card. Cannot get a response when sending emails to *******@cozyclothes.com
I see the same ads on FB and Instagram with different company names. Seems like a big scam! Really wish I would have researched company before placing order. :(
Date of experience: April 16, 2020