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Footwear etc Review
I like the color, comfort and warmth of these boots. There was a short break in period and now I can wear then all day comfortably. The pattern of the sole is quite shallow so I don't know how they will be in slick conditions but otherwise I think they will be nice boots for the winter.
Reason I chose this business:
Looking for Joseph Seible shoes/boots.
Reason I chose this product:
I have several pair from the same brand purchased in Germany. I like the quality.
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Date of experience: December 12, 2024Have been purchasing shoes almost exclusively for 6-10 years. Footwear, Etc. prides itself in premium Customer satisfaction, so it's loyal customers choose to buy from them over & over again.
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Date of experience: December 14, 2024I live in Midwest and have been looking at these shoes all summee. I currently have a pair i bought locally in March. The store I bought them no longer has this style. I wanted another pair because they fit so well. I found them on line at Footwear who i never heard of, I called in order and had the absolute nicest customer service person who explained Footwear is a west coast company and confirmed they had my shoes and I could return them if they did not fit. Shoes came on time and they were perfect. It was so nice to talk to som
Reason I chose this business:
They had what i wanted in my size
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Date of experience: November 4, 2024I thought everything was great and easy with no problems ordering my item it was delivered with problem eighter.
Reason I chose this business:
The only place had the size I needed
Reason I chose this product:
My daughter wanted them
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Date of experience: December 5, 2024Have severe foot pain and all shoes purchased have been wonderful. Ara, Pikolino, Ecco, and Reiker. All excellent quality
Address correction
Reason I chose this business:
Found online
Reason I chose this product:
Comfort and joy! I'm retired RN with serious foot issues and I have found a house of comfort!
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Date of experience: December 12, 2024The best company
Just the best for everything
That you need in your life
Reason I chose this business:
Is the best
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Date of experience: December 31, 2024Fast shipping, great updates on order, all the way to my door. Will be a return customer.
Reason I chose this business:
Only place still available to get me the shoes I needed by Christmas
Reason I chose this product:
Best shoes ever!
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Date of experience: December 9, 2024Arrived in 2 days. A week before expected. 100% satisfied with the product, price and efficient delivery.
Reason I chose this business:
Best online price
Reason I chose this product:
Pikolinos fit true to size, a quality product that lasts many years.
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Date of experience: October 27, 2024Very easy to navigate and check out.
I only wish there were more shoes of my style to choose from. H
Reason I chose this business:
Because they sent me a reminder of the rewards
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Date of experience: October 7, 2024Good price, quick delivery and I LOVE my shoe! These were recommended for trail walking and a wide toe box. I love them.
Reason I chose this product:
My past experience.
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Date of experience: September 16, 2024Everything went off without the slightest hitch. Will order from Footwear again!
Reason I chose this product:
Have worn pair like that for walking and liked the snug fit and cushioning.
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Date of experience: October 3, 2024I hunted high and low for this shoe and finally found it here, half a size smaller than I normally wear--but that's only 1/8 of an inch. Good PF support. Good ease for bunions. Very cute.
Reason I chose this business:
Only store that had this shoe.
Reason I chose this product:
Wanted B/W Vionic sneaker
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Date of experience: August 15, 2024Very good! Just ordered for the first time. I am very pleased with the service from Footwear Etc. Highly recommend!
Reason I chose this business:
Looking for atrex shoes
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Date of experience: September 2, 2024Gabby in customer service is very knowledgeable and helpful. She solved my issue.
Reason I chose this business:
You had a great deal on shoes that I was looking for!
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Date of experience: September 16, 2024The shoes are not 860s but upon removing the elastic from the tung the shoes became very comfortable
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Date of experience: August 31, 2024This is my go to shoe shop for quality and comfort. They carry a good selection of different label shoes and all are quality. Some shoe designers fit my feet better than others. I really like Naot and Vionic and can count on a good fit and comfort walking.
Reason I chose this business:
This is my usual store/
Reason I chose this product:
I wanted silver shoes for travel and walking that still looked good.
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Date of experience: July 16, 2024My on line ordering process went smoothly but delivery is always difficult due to Footwear not delivering to a PO Box.
Reason I chose this business:
Fit Flops on sale
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Date of experience: August 26, 2024All went well this is second pair for me in a different color. These sandals are very comfortable.
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Date of experience: September 11, 2024Reason I chose this business:
Existing customer that loves shoe selection at footwear
Date of experience: April 10, 2022
“Like user friendly and not over crowded with info”
May 3rd, 2021
Verified site experience
• Previous review
Reason I chose this business:
Great brand name that are comfortable
Reason I chose this product:
Comfort and style
Date of experience: May 3, 2021
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Ann F.
California
2 reviews
0 helpful votes
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“Appreciated the customer service”
September 16th, 2024
Verified purchase
Checked again to see if the color and size were available, and found it!
Reason I chose this business:
Appreciated the sales!
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Date of experience: September 6, 2024I love this brand and Footwear, Inc.
However I cannot tell you how frustrating it is to go in to a Footwear store, and over and over and over again not find my size that I need which is 35/36. It's ridiculous and I feel very dissatisfied with so few small sizes
Reason I chose this business:
Great quality construction and comfortable shoes
Reason I chose this product:
High arch support, great summer sandal, super cushion shoe
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Date of experience: June 20, 2024Reason I chose this business:
Great shoes
Date of experience: December 20, 2022
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Tom M.
California
1 review
0 helpful votes
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“Not what they used to be”
June 2nd, 2024
Verified purchase
• Updated review
Footwear ect was my go to shoe store in Northern California but my experience at the Encinitas store has been less than stellar. I once stood by the counter waiting to pay while the manager trained a new employee. From what I heard she doesn't treat her workers very well and wouldn't it be a better learning experience to actually demonstrate how a customer should be treated by ringing up my order? I could have walked out but I had invested time to find the right shoes and didn't want to start over. If you want to have customers shouldn't you stop what you are doing and pay attention to the customer or at least acknowledge that I am here. I will only order online now.
Reason I chose this business:
Good selection, cute shoes that are also supportive for old ladies like myself who still want to wear fashionable shoes.
Reason I chose this product:
Since I don’t want to go to the store (see above) I thought from the picture that these had good shape and support. Also they were on sale. Shoe prices are ridiculous now.
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Date of experience: May 23, 2024Reason I chose this business:
We like your shoes.
Reason I chose this product:
Most brands we already own and like.
* Footwear etc. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 1, 2020
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PAMELA S.
California
1 review
0 helpful votes
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“Product not at local Footwear Etc. store”
May 23rd, 2024
Verified purchase
• Updated review
I wanted to purchase more MarcMarcs socks. I checked the Footwear Etc. website and saw they were available. I went to my local Footwear Etc. store and they were not in inventory. I was told they had all been moved to another store. I then ordered them online and had to pay shipping charges and I could not use my coupon for online purchases for non-sale items. The product did arrive quickly once I figured out I needed to purchase them online. Would suggest noting on your website which products are really only available online. This would save time and trouble.
Reason I chose this business:
I generally like shopping at Footwear Etc. and had previously bought the product I needed at Footwear Etc.
Reason I chose this product:
Previously bought these socks in the store and liked them.
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Date of experience: May 13, 2024Suggest adding Paypal as a payment option. Very easy from customer perspective
Reason I chose this business:
Usually I can find shoes that work well for me.
Reason I chose this product:
Looking for casual walking shoe
Date of experience: April 10, 2020
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Sarah C.
Washington
1 review
0 helpful votes
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“Great product, slow shipping”
December 14th, 2023
Verified purchase
I was happy to find these shoes in stock, since they were out of stock most places I looked. The shoes are awesome, cute, comfortable, warm, and true to size...but they took 19 days to arrive! I do live in Alaska but USPS has flat rate to Alaska that arrives within a week, year round. When I contacted the seller they told me shipping to Alaska could take up to 14 days. Of course it can...but does it usually? (No!) I've been up here 23 years and buy stuff online all the time, I know how long it takes for stuff to arrive. 19 days is too long, and is way outside the normal time. I think they used one of those partner shipping methods, where it starts out with UPS and transfers to USPS so maybe that's why it took an eternity to arrive. Other than that, totally happy with my purchase!
I received a prompt but somewhat condescending email reply about how long shipping takes to Alaska. I've been here forever, I buy products all the time, I know how long stuff takes to arrive. If you can't fix your customer service issue (ie you can't make it arrive faster), the representative should be polite, say "I'm sorry, that must be frustrating, I'll provide feedback to my manager about shipping methods" not, "our policy says it can take up to 14 days to arrive to Alaska". Especially when it was 19 days anyway, which is outside of the shipping time!!!
Reason I chose this business:
They had the color and size in stock at a reasonable price
Reason I chose this product:
I like Taos shoes and needed a nicer looking winter shoe
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