I ordered a black jumper with love hearts on this jumper, which is beautiful and soft and well made. The red jumper is lovely to. Custom service is brilliant. I made a mistake and emailed them thinking it was another company. I'm truly sorry about this happening. I will definitely be ordering again. I ordered 3 jumpers all just as nice as the other. I ordered 5 psirs of socks, those great quality also. Thank you for your support. I have learning difficulties and autism, and get confused. So sorry. B Products used:Jumpers, socks. Service Value Shipping Quality loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.urlPhoto === "undefined"; }, callback: function() { app.urlPhoto(); } })I purchased a multi gemstone bracelet about 6 months ago. It was 18k over sterling. The plating has considerable wear, it's lost all but 2 of the beads and half the stones. So I would not order any of your overlay products. Waiting to see how the new bracelet holds up.I love my bracelets, I wear mine all of the time and it still looks beautiful...no tarnish great message. I will buy from you again