I received excellent product recommendation by one of your staff stationed in Dubai Marina branch, her name is Precious. She introduced me to MAC fix + stay over which has worked very well on my dry and dull skin. Keep it up Precious! Service ValueTanto MAC MAC y resulta tener una calidad peor que las demás compañías! Me he gastado 200€ en productos y me arrepiento un montón. El pinta labios te reseca los labios, el rímel no lleva casi nada, el delineador de ojos se borra y la base de maquillaje deja unas rayas y manchas en la cara que sólo con la mano la puedes cubrir bien, la sombra no dura ni 3 horas. Tanta publicidad y tanta fama que son buenos pero no es verdad! Por lo que vale ni merece mirarlos! No vuelvo a comprar nada! Products used:Everything Service Value Shipping Returns QualityMAC's iconic lipsticks are a staple in my makeup collection. The color payoff is incredible, and the range of finishes, from matte to satin, provides versatility for various occasions. Whether I'm looking for a bold red lip or a subtle nude, MAC has never disappointed. Service ValueThis company has the worst lying customer service employees ever! I've had the worst experience with shipping! I DO NOT RECOMMEND. Awfull service Tip for consumers:Don’t purchase horrible customer service Products used:Lipstick and lip pencil Service Value Shipping Returns QualityI brought a set of detail brushes,and 2 types of beauty blender.I swear,and Ian very honest that a big chunk of the brush feel off as soon as I used it for the first time,and the tip of the brush got split.I thought it's just that brush,but the other brushes start peeling off as well.the beauty blender split in half when I was washing it.really? I thought MAC is a good brand,and have quality products,but not at all.I will never buy brushes,or beauty blender from them again. Very disappointed.you just lost a customer MAC. Service Value Shipping Returns QualityI have spent $400 on MAC makeup in the past few years. It has become my go-to. However, upon never receiving a package recently, I called costumer no-service and was very frustrated by the entire ordeal. Though they never gave me tracking information and the "track my order" button in the email they sent me led to incomplete info, they said it was not their problem that I never received my item. It was such a frustrating call that I don't plan to ever use their bloated, difficult website in the future. I have had other problems in the past with their website and orders not going through, but this person-to-person conversation was the WORST and enough for me to take my business elsewhere. Products used:make up Service Value Shipping Returns QualityI used liquid eyeliner. It didn't stay on. I walked into a free standing store that was an hour away. I asked if I needed a primer. They said I could use or not use a primer. I didn't find that helpful. I asked to see pencil eyeliner and purchased the one they advised. I wore it one day to work. It was on my upper eyelid and transferred to my upper lid. I called and got the online customer care personnel. They said they can only help with on line order returns. I went to MAC in Macy's. They said I couldn't return it since I bought it in a free standing store. They also said I have hooded eyes and should have purchased waterproof eye liner. I drove to King of Prussia Mall only to learn the MAC store closed. So now I have a poor quality product, wasted several hours with phone calls and trips to 2 stores, and would need to drive an hour if I wanted to return to the original store. Do not buy their products Products used:Not going to use Service Value Returns QualityOh, their red lipstick is just unforgettable! I love it, I probably bought the tenth one already. This lipstick always highlights all my looks. Perfect. Just perfect! Service Value QualityI never received the makeup value set that I ordered and was charged for initially/ I didn't want my money back at first I wanted the products I ordered. Instead after a month of phone calls I finally was refunded. Never again will I order from mac so disappointing. I used to love Mac but they have gone down hill nowadays u can find better for a better price too Service Value Shipping Returns QualityI bought several items for my mom and was disappointed. We got a damaged kit, and the powder looks used.NW45 product is the worst. I will never do business with Mac any more. It has ruined my face. When applied, you look like a ghost. Oh my goodness, l'm wondering why they are even carrying that line. 0/10 Tip for consumers:Stay a way from MW45. It’s a brand Mac Carries. It will destroy your skin like it has destroyed mine. Products used:NW45 Service Value QualityI ordered three items that cost $62 through PayPal on Mac, a week or two later I got an email saying the pricing was changed on PayPal and Mac changed the pricing to $70. Like why can they even do that once I've already paid? Products used:Setting spray, lipliner, lipstick Value QualityThe bright red Lady Danger lipstick from Mac costs about $35USD a pop, but carries the same pigmentation as almost any $3 drugstore lipstick. If you're looking for fancy packaging or a pleasant scent in your lipstick, this is the one. Otherwise, I'd recommend sticking with your good old drugstore. Service Value QualityThanks for the order but this is not the best i tried. I advise you to contact other sellers. Good luck! Service Value Shipping Returns QualityWhen you return a product they do no refund original shipping charges (which is normal) then you get to pay to ship it back (not normal). What is the point? Won't be ordering from them again. EVERYONE HAS FREE RETURNS.I've been using matte lipsticks from this brand for several years now, and the shades are perfect for my complexion. Recently I tried the eye palette, the colors are well-pigmented, and I liked everything.I have been using this foundation for years now, it works for me, but lately am getting discouraged that everytime I want to purchase for a new one I have to call nearly all Dubai branches looking for it. I keep giving my number and I never get a call back when it's available in stores, until I will go back again to check.I always use it until its totally finished. Is it still on or its no longer in the market.I bought the Fix Fluid Foundation, the foundation is very good but the smell is absolutely horrific, very toxic and unpleasant! I tried to return the product the day after I bought it, despite numerous affirmations on the official mac website that they care about customer satisfaction I was not allowed to return my unused foundation. If you're looking for a foundation, I would definitely avoid mac, the smell doesn't even out the quality of the product, it smells extremely chemical and bad. Products used:Fix fluid foundation Service Value Shipping Returns QualityNot bad for me! It; s the first time for me to use it, and you can get a not bad feeling, but I don't like the service.I ordered from a company called filler world cosmetic they took my money promised shipping and tracking info but I never got it and they won't respond to emails text or calls, just so happens yall have the same address and phone number Tip for consumers:RUN, RUN FAST Products used:Never receivedSince I purchased a MAC Foundation and found it to be very helpful, I had a fantastic experience with this MAC Cosmetics business. It suits my skin tone exactly, and the outcomes are absolutely remarkable. I'd never had a complaint with anything from MAC before. MAC delivers high-quality goods at affordable prices. Customer service is friendly and helpful.After 20 years of excellent service from this company, I had a terrible visit to the store in Sarasota, FL, today. The clerk I had did not know where anything was and I watched as she opened every drawer looking for things. The clerk who rang up my purchases was curt and dismissive. I love this company's products, but I was put off by the treatment I received.Great collections of cosmetic products are available. Not so affordable but worth the money because of its premium quality. I love their all lipstick range. They are super long lasting and never makes your lips chappy. Nice products and recommended to all.I would always feel so professional using MAC products, the foundations are particularly great and they offer a great range of shades. They are super easy to get a hold of in department stores and online. However, I'm having to stop using them as they are not cruelty free - it's something that should be of utmost importance to a brand in this day and age and I no longer feel that MAC shares the same ethical and moral values as many other beauty brands. Service Value Shipping Returns QualityMAC is a great brand for everything but foundation. I do makeup professionally and the "tan" shades they have are either too orange or too yellow. Myself and a lot of my clients have a olive skin tone. MAC does not work for these tones unless you are mixing foundations, and who wants to do that on a regular? I do love their lipsticks, lip liners, blushes, highlighters, bronzers etc. They only received a 3 because of the Foundation shades.