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NutriSystem Review
Please be careful! Nutrisystem will take your credit card info and keep charging you over $700 every month even if didn't signed for automatic renewal. Customer service is horrible. Food is horrible too!
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Date of experience: July 8, 2023This program did not work for me. I followed it to the letter and gained weight after three weeks. The only way to get your money back is to cancel within 7 days, which is not enough time to tell if it works! Somewhere in the very small print, as there are A LOT of pop ups, advertisements, graphics, etc., it says if you don't order at least twice, you will be charged $150.00 for cancelling.
First of all, the food tastes like cardboard, the plan is supposedly guaranteed, but it's not; and you have to stick with it for two months or they will charge you. Not much of a guarantee and not much of a program,
Tip for consumers:Program did not work for me and I was charged $150.00 for cancelling before using for two months. Apparently this “no cancel within the first month policy” is buried in their massive, full of advertisements, sign up.
Products used:Food
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Date of experience: January 23, 2024Nutrisystem's food is bad (compare to see what's on TV) and they keep taking away any o the good choices they have. I cancelled them a couple of years ago and found that they locked me in for three recurring charges as late as 8 days ago. They refused to remove them so I protest it with my credit card company
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Date of experience: March 12, 2024The food is horrible. Packed with sugar and carbs. But the worst is that I tried to cancel and they make it extremely difficult. I had to text for over 20 min with an agent that kept ignoring my repeated requests to cancel. She was downright harassing me.
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Date of experience: February 18, 2024I used Nutrisystem for six months last year and lost 80 pounds. It works if you follow the directions and it's simple I didn't mind the meals or the snacks. I thought they were all good enough taste wise but after eating the same amount of limited food for six months, I began to grow extremely tired of the same old same old so I went off the diet. I was getting tired of the diet at the same time gained back 30 pounds going to try and lose 30 pounds went back on Nutrisystem because I saw advertising about a new men's basic plan for men Ordered it up. I received the same food package as last year. Fortunately I am able to eat it. I purchased a three month order once it's done I'll go back on my own. I wish they had a larger menu or rotated or something then I'd stay on it longer, but at the beginning it was great.
Tip for consumers:I thoroughly enjoyed it for the first six months just stick with it
Products used:Everything the drink makes his help as well but there’s 120 cal in there they do give you a full feeling and if you stick with it long enough it does help you to understand about calories and what you should look for in the supermarket, I do like that some of the restaurants now Advertise how many calories are in the meal it’s definitely changed my choice when eating out
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Date of experience: December 3, 2023This is a horrible product. There is no flexibility is changing plans. You are told that it is 50% off but will need to make a time commitment. The frozen foods are just horrendous. I do not recommend purchasing Nutrisystem.
Date of experience: October 12, 2023I would say customer service is horrible, but no humans work there to speak with.
Emails and live chat are automated responses, won't allow you to cancel or get refund. The food is awful. Big scam, why aren't they shut down, ripping people off.
Tip for consumers:No customer service, no human works there.
Products used:Beef stew, chicken noodles soup,
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Date of experience: April 8, 2023Last time I was on this it was almost 1/2 the cost. Now same food with a slight twist and costs have doubled. On fixed income and wish I could now afford this but will have to find something else. BAD customer service!
Date of experience: August 9, 2023Been on NutriSystem for 10+ years. Food, since Covid, has not been as good and selection has digressed. It is difficult to communicate with them for change or delay of delivery dates, and you end up with unwanted food you have no place to put. I spent 2+ hours on phone trying to delay, my order. Finally gave up and did a merchant block on my credit card. Sad. They used to be really good.
Date of experience: September 5, 2023The food is terrible. My wife couldn't stomach it anymore and then tried to pawn it off on me. Despite a career in the military, I found it disgusting as well. When my wife tried to cancel, she had to deal with a very rude person.
Date of experience: March 19, 2023They bait you to their system with $259.00 offer and you end up paying $100's more for their system. They auto ship monthly and when you try to cancel your order they charge $125 for cancellation prior to 2 months. You don't find this out until after you have ordered. The diet can work but it is only temporary. There are much better approaches out there. Stay away from this unscrupulous business. They manipulate and fool their customers. Not a good business model.
Tip for consumers:Stay away from Nutrisystem. They use Unscrupulous bait and switch tactics.
Products used:2 months of their products.
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Date of experience: January 4, 2023This review only allows 100 words will make this short and sweet. They lied to me when I bought this plan, they told me I could cancel so I wouldn't have to do a second month with no cancellation fees after calling the number and trying to cancel somebody named Doug tells me that I can't. I have to pay $125 dollars after the initial person that sold me the plan told me I could cancel and it was no fee. Then Doug persist to tell me the plan I God is not a weight loss plan needless to say, he repeatedly lied to me, and I will never, and I mean never use anything that has the name Nutrisystem attached to it
Date of experience: June 26, 2023Food is tasteless, made me sicker than a dog! I didn't lose any weight at all! I had migraines every day due to not being able to eat enough. They don't tell you to add any fresh food items like veggies. But customer support told me via social media. Are you serious? It's not enough food for an average person even! Waste of my money!
Date of experience: January 8, 2018The vanilla shake container I received contained plastic pieces. Nutrisytem said I had to pay for return of their defective shakes. Their malfunctioning equipment and I have to pay….DO NOT RECOMMEND - trying to contact FDA & State Health Department to report this dangerous situation
Tip for consumers:When discussing situation with Nutrisystem they expected me to pay to return 5 containers back to them. When you get plastic string out of a mouthfull of vanilla shake you cannot stomach drinking it again.
Products used:Shakes are dangerous - mine contained plastic pieces
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Date of experience: March 8, 2024This is a great diet if you hate food! I am being very serious. There are individuals who do not eat and therefore gain weight. This may help them. The food tastes like freeze dried waste! The plan bases itself on shakes that are way overpriced and a total fad. Can you lose weight on this diet? Yes. Likelihood of keeping weight off: less than 10%. I am speaking not only from personal experience yet experience of many friends that have tried this. Bad diet, waste of money.
Date of experience: January 1, 2013I signed up for the uniquely yours program. I tried it before my second shipment was to be delivered. I found after a month I was not losing the weight promised in a month. Thus, I decided to cancel the second shipment. I found a person cannot cancel the account fron the online account. I had to call in. Well there were several save attempts along with long winded questions as to why I wanted to cancel. As i pushed back the final option as a penalty for cancelling before the second shipment was to pay 125.00. I was livid, however I will glady pay the 125.00 just to be free of this sham of a product. So I would suggest to be prepared to pay at least $600 for two shipments or more and if you decide to cancel before the second shipment be prepared to pay a penalty. This is not a clean cancellation there are strings attached. This product did not work for me and i would not reccommmed it to anyone. Don't believe the hype like I did.
Products used:nutrisystem food
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Date of experience: September 11, 2023I received my first monthly shipment. The diet did not go well. Pls my daughter said he food is not healthy. I called to cancel as I found a healthier diet plan and before my conversation was over, I was charged a $125.00 cancellation fee. When I asked where this fee was located on he site, the agen had no idea. Numerous emails for the return of my money is not responded to with any answer. Stay away from nutrisystem!
Date of experience: August 25, 2022Horrifying experience! If can do negative stars I would do it. The customer service does not exist, and good lick in you need a refund. If you like classical music, that's the only thing you will listen to if you try to contact them. Food is terrible and they send you whatever they want, but what you ask for.
Tip for consumers:DO NOT BUY THIS!
Products used:NOTHING!
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Date of experience: April 18, 2022Was put on auto pay did not request tried to cancel was screamed & yelled at by JERRY told could not put on Hold for 55 min for cs sup and cut off will refuse order and return call cc Co have taken off card rude & disrespectful
Tip for consumers:They are crooks add on things not ordered and then won't cancel
Products used:A few here and there
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Date of experience: January 18, 2023I have tried multiple diet programs. Nutrisystems is the worst. The food is terrible. The choices are limited for healthy options. Breakfast are heaviily weighted with poor options for sustained weight loss. Chocolate muffins, granola bars, cheesy rice, pizza. Will not benefit in helping sustain weight loss by learning healthy food options. The 50% off is a scam. The regular price would be $900/mo. Good luck getting ANY help from customer service! Why is it so hard to find an actual review!?
Date of experience: March 31, 2022Do NOT get the products from Nutrisystem.
I was hoping to get more meats and vegetables as I am gluten intolerant.
EVERYTHING has wheat and flour in it.
When I tried to return the non-refrigerated items, as I'd tried to make it work, they said NO, they would not take them back as I'd eaten a few of the tthingsI GAINED WEIGHT! I got sick, but they didn't care!
Tip for consumers:DO NOT buy the Nutrisystem plan!
Products used:2 days on the plan—2 breakfast items 4 snack items, 2 lunch items, 2 dinner items.
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Date of experience: May 28, 2023I've been a loyal customer for many years. There is a problem with a shipment now and customer service has been worthless... they continue to lie and say the order shipped on the 1st even after I provided them with a screenshot of tracking from the 4th showing they only generated a shipping label and never gave FedEx possession of any pkg (today's the 5th and they still haven't shipped my order). They deny any issue exists, refuse to look into the issue, and continue their blatant false claims that the order shipped 5 days ago when tracking clearly shows it never shipped.
So it appears I'm going to have to dispute the cc charge and move my business to one of their competitors.
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Date of experience: August 5, 2022I lost 150 lbs using nutrisystem. I found a little garlic powder or onion powder added flavor to the food. I know it is not for everyone, but it is does work if you follow the program--and rarely did I ever feel hungry.
Date of experience: June 9, 2011The food was terrible and they starve you. Literally. I was so hungry I was angry enough to rip someone's head off. The portions are extremely small and of course you'd lose weight by starving!
I do not recommend this to anyone! The food is terrible and you simply don't get enough to eat. They tell you to add in some fresh grocery items okay. But it's terrible
Date of experience: January 25, 2017I subscribed to nutrisystem for many months. Delivery was always on time. I did lose weight, but I could not continue with them as their menu meals just did not taste good enough. Many menu choices were below average in taste, and I could not stomach to eat them anymore. To upgrade to better tasting meal choices they did offer was just too expensive.
Date of experience: January 18, 2017