I had a nice experience on this website. I also use 2 or 3 similar sites and my favourite one so far is fragranceon.comBeauty Encounter.com We're your premier online source for fragrances and beauty products including men and women's fragrances, skincare, cosmetics, hair care, and beauty accessories- all at affordable prices. The Beauty Encounter.com product is very quality and attract to the customers. Beauty Encounter offers the ultimate beauty products shopping experience with over 40,000 items from over 1100 brands. You're sure to find your favorite cosmetics and perfumes at affordable prices! Be sure to get great additional savings to this service.. I order an eye shadow and realized the color was not what I wanted and they responded the same day and offer a refund immediately.I bought 10 Tommy Hilfiger antiperspirant deo sticks 70 ml from Beauty Encounter. And they are all too old because when I try screw/turn the lower part of the plastic tube in order to "push up" the deo stick so that I can use it nothing happens. All 10 of them. OK, I bought the sticks 5-6 months ago and still not started to use them until now. But I really thought they should work and lasts longer if they are not opened! And also some of them have became pink (the white deo stick) so they are obviously too old. When I wrote to Beauty Encounter about this the only answer was that I have had them more then 48 hours before I complained. It was a standard notice the covered many different type of claims. They not even bothered to write an personal answer. So obviously we need to open the cosmetics we buy from them asap after order for checking that they are working as they should. If I knew this before I would never buy anything from Beauty Encounter at all. First of all they have old, outdated products and second they don´t even want to talk about it with me even if they not work. Service Value Shipping Returns Quality***BUYER BEWARE*** Read before buying! Beauty Encounter sells FAKE Lancôme Genifique- before buying google Beauty Encounter and you will see HUNDREDS of complaints about customer like myself whom they sold counterfeit Lancôme and high end perfumes. *** BUYER BEEARE***I ordered a perfume form this site. Item arrived as expected, prices of the products are affordable. Awesome fragrance!2 minutes ago BUYER BEWARE! I paid extra for shipping to guarantee my product arrives here by the 23rd, it's a Christmas gift. Checked tracking, it's arriving on the 26th, so basically useless to me at this point. I called and they tried to say I didn't pay extra, when I'm looking at the added cost in my email confirmation! They did nothing to correct the situation. So now I'm out the money until this arrives and I send it back to get refunded, have to go in my pocket to purchase elsewhere which I should've done in the first place! Save yourself the time and aggravation and choose to shop elsewhere!Love customer service and product Love customer service product Love customer service product Love customer service productBeauty Encounter carries products that so many other sites do not. Their prices are super affordable and they have a wide variety of cosmetics for ethnic skin.Once again, I would rate this store 3.5. In terms of a website, and as far as my research has shown (Fragrantica, Basenote, etc) they carry authentic fragrances and beauty products. They offer free shipping promotions and a point system that allows you to get discounts after a certain amount (or so I assume). I ordered one fragrance from them and it arrived well packaged, not broken along with free samples. However, I have somewhat mixed feelings about the actual product. While it is authentic, it smelled somewhat different from the testers I've tried at department stores. This could be due to storage conditions or the fact that it's a bit old and thus the more ephemeral components have "turned", leaving the more stable components. This isn't a huge deal but the experience itself is changed. I ended up keeping the fragrance and did not pursue their return policy but I would be cautious.This place has so much beauty products just shop something for everyone at different prices you will love it