I ordered a bunch of books that were listed as "very good condition" and when they got here they were old ex library books. Not what a I played for. When I bought 1 book it was packaged in just a plastic mail bag with no packaging, of course it arrived severely damaged. Every book comes with a paper based sticker ON THE SPINE which do not come off easy and leave sticker residue behind. I ended up ripping one of the dust covers of my books, can't imagine how horrible buying paperbacks from them would be. Avoid this website Tip for consumers:Never ever ever buy paperbacks Products used:Books Service Value Shipping Returns QualityI've shopped from this website many times and now I live abroad, I also got my package delivered. It took a little longer than usual but I'm happy to know I can still have my favorite books delivered anywhere I go. I love betterworldbooks~~Yes thank you i received this order. It was exactly as i had viewed online. The order consisted of 4 books and all arrived in good time and in good condition.Wow! I was so impressed; first of all the price that included shipping, then the speed of the arrival has outdone by far anything else I have ordered from other sites and the quality of the material received. This is now my go to book site. Thanks!I will never use this site again. They are sending me spam 3 times a week. There's no way to unsubscribe. I emailed customer service, and the spam stopped for a while, THEN IT STARTED UP AGAIN. Nightmare. Tip for consumers:Be Warned!! Products used:a book Service Value Shipping QualityVery responsible and quick delivery. I was so happy to receive my purchase and thrilled at the price!I was skeptical at first about ordering from betterworldbooks; however the novel I wanted was only available via amazon and they were getting their book from betterworldboks with an additional surcharge so I decided to go directly to the source. $10.53 ($14.85 CDN) later via PayPal my purchase was made. While waiting for delivery, I tried tracking the package through their website with limited success and thought for sure I had been scammed. Thankfully, about 12 business days later (a feat during the COVID19 pandemic) my book arrived in a tightly sealed packaging slip and in good condition.I bought several books by the same author from BW books. I got part of my order but its been a month now and even though I have a tracking #, once it "leaves" BW books they do not help at all to find your order. The site they direct you to in order to "get help" sends you in circles. They did not hesitate to help themselves to payment for the books, however. Beware. I will never order books from this company again. Tip for consumers:Can not trust them Products used:Books Service Value ShippingI've ordered several times from Better World Books. Now, with the pandemic and libraries closed, I am very fortunate to have stacks of books I'm going through. I love the messages of BWB: giving back, being aware of the carbon footprint. Love this company! And offering expedited free shipping at this time is very cool. Products used:I've very recently bought 16 books of an author I have come to enjoy. Before that, I've ordered several other books. The products are used books and are often in nearly new condition. They have sales regularly, free shipping, and discounts on clearances. Plus they give books to underserved area, which I love. This is a GREAT company. And their follow up on orders is awesome. Service Value Shipping QualityI get my books very quickly, great service. Books are always in great condition and packed well. I have received my books from BWB for years and have always been supremely satisfied. I would highly recommend them to all book lovers.BetterWorldBookshad two used copies of a book by an Australian author for which I have been searching for years. My own much loved copy went missing many years ago. I bought both copies. They arrived in good time from the US. I was happy. Thank-you!Betterworldbooks never fails me. I can always kind the books I want! And it feels good to re-use so as to help the environmentThis is a great way to get used books that are in great condition. I recommend this 100%. I have purchased multiple books and I believe you should tooLove Better World Books - affordable and great selection, can't believe it took Covid for me to find it!Library books but in near perfect condition. Orders take around a month and a half to cross the pond, but as long as you're not in a hurry i definitely recommend. Books shipped from the UK arrive within a couple of weeks. Hooray for that! Also, I feel like I need to mention the e-mail they send when a book is dispatched. It is simply delightful! I'm a very happy customer/bookworm who wishes they had warehouses in the EU. Tip for consumers:They often have discounts available. May be worthwhile waiting. Products used:Books Service Value Shipping QualityGreat price and timely shipping! Half of the puzzle book was already written in, but I guess it was because it was listed as used. Buying their clearance used books makes a great savings!1st time ordering and very pleased. Ordered 9 books in the span of 3 days and they all arrived within a wk or so. Pleasant surprise considering the Covid situation that's happening. Great websiteI got all books I ordered in a timely manner. The books were as described. I would order books from this seller againBook as described with safe packaging. Very efficient vendor and would purchase from BETTERWORLD BOOKS again without hesitation.I found there some books I have been looking for but unable to find, the price was right, the shipping was fast and the books were in good condition when they arrived.Always come to this website to look for a book before anywhere else! I have never received a book I wasn't happy with! Always in great condition!I first heard about BetterWorldBooks through a server I'm in that listed them as a reliable resource to buy books from. After doing my research, I found that they have sustainable practices in selling books as well as donating proceeds to literacy causes, both of which I wholeheartedly support. I also love that I can get such great deals on almost new books! All that together makes BetterWorldBooks one of my new favorite online book shopping sites. Products used:Books Service Value Shipping QualityThe prices are phenomenal and always packed with care. I order from here a few times a year, both for myself and to send some love to friends and familyPurchased a book during COVID (from BetterWorldBooks UK) and still have not received it at an overseas location 4 months later. No tracking information was provided so there is not evidence the book was sent. Better World Books have washed their hands of the matter and said they don't offer refunds if you contact them after 60 days of not receiving a book. Have just lost $50. Buy at own risk. Don't do it! There are lots of reputable sellers out there and this is not one of them!Efficient as usual. Terrific site. Wonderful selections. In the virtual world, it is wonderful to know that you can find so many great titles.