I was trying to access the platform as a designer. Despite meeting the minimum requirement of three designs accepted by the curation team, I had to generate many more before being considered. After a brief conversation with the support team, they explained that the acceptance process depends entirely on the curation team, and they couldn't do anything to expedite it. This resulted in me spending almost two weeks creating high-quality designs consistently. Despite receiving positive feedback from clients, the platform didn't recognize my efforts or give me credit for them. Moreover, some of my original and well-crafted designs were rejected without any explanation, leaving me unclear about what needed improvement. The platform's Rules & Regulations felt unnecessarily clumsy and unfriendly toward newcomer designers. They seemed to place little value on the hard work behind the designs. If a design was disqualified, there was no consideration of the effort invested. Overall, working here felt like a waste of time due to the lack of support, transparency, and recognition. My last logo, which was rejected by the platform without explanation, is now uploaded here for reference. This is unacceptable and truly a waste of time and effort due to their disregard and lack of consideration. Service Value Shipping Returns Quality Date of experience: December 1, 2024• Designs received within minutes of listing going live (zero consideration given). • 90% of designs were stock images from Pond5, Shutterstock, Adobe Stock etc. • 90% of designer included elements which I had specifically stated I did NOT want. • Remaining 10% lacked any creativity and looked very dated. • Not sure anyone read the detailed brief I provided. • Money back guarantee is a total con. You get a portion back and it takes 10 days. • Avoid at all costs. Tip for consumers:• Designs received within minutes of listing going live (zero consideration given). • 90% of designs were stock images from Pond5, Shutterstock, Adobe Stock etc. • 90% of designer included elements which I had specifically stated I did NOT want. • Remaining 10% lacked any creativity and looked very dated. • Not sure anyone read the detailed brief I provided. • Money back guarantee is a total con. You get a portion back and it takes 10 days. • Avoid at all costs. Products used:Design Service - It's a total con - avoid at all costs Service Value Shipping Returns Quality Date of experience: March 14, 2023I'm an experienced designer and I've been ban after submitting 3 designs. I've got an email saying that my work didn't meet the quality requirements. I made sure that my logo meets all requirements given by the contest holder and still got banned. I can't even log in to my account and delete my personal infos which is totally unethical and that's probably why they exist to "steal personal informations". I'm quite sure they post fake projects brief. I will post my design for you to tell me if the quality is that poor and please consider that i had to respect the brief and use their colors "a minimal logo for a social media app".Run away from designcrowd as fast as you can. Service Value Shipping Returns Quality Date of experience: April 13, 2023They don't deserve 1 star... I've been a professional designer for over 15 years. My account was created for something fun for me to do on the side. I was flagged and banned for creating high end illustrated work from scratch (followed all guidelines). It felt that I was banned because the quality I submitted was too good for them to offer to the client. They stated this was because I used stock images which just isn't true as all my work was illustrated and I can prove it. After reading reviews, it seems that they ban great designers and have their team members have priority over these contests. I have no idea what they're doing with my work that I submitted either. Date of experience: February 12, 2023Too much clumsy by their Rules & Regulations, not friendly for newcomer designers, they don't value the designs, if it disqualifies any, how hard efforts one could make to done it, Working here is a Waste of Times. Date of experience: June 30, 2024I had a terrible experience here, a single bad review on a project prevented me submitting new work for a fixed time on any open jobs giving an advantage to my competitors, as the rating system is only from 1 to 5 you are given a quality rating far below what would be fair (as support explained people use the rating system to sort what they like not necessarily as a review of quality but organising the submitted designs). As a designer you're not allowed to ask the client what they dislike or to adjust/revise to their tastes, but you are given penalties if one client marks down your work even if just to organise their received submissions which directly affects your ability to apply in a timely manner to other jobs on the whole site, which results in more lower ratings. It's a hot mess. Tip for consumers:I deleted my account so cannot submit the profile proof - my review is based upon the support emails received when I requested they vet the terrible review I had been given, specifically for not following the brief, having only worked on a very small amount of projects (3) I felt the review was unfair. They were unwilling to do anything about it or lift the restrictions it placed on my account. Products used:I was a registered designer Service Quality Date of experience: August 28, 2023Want to spend hours designing a logo and have it denied by the design crowd team and ban your account for 6 months? Then this is the site for you! Not only do they deny your design before the client can review it, they leave no feedback at all! If they don't think your design is up to that individual reviewing its standard, they close your account for 6 months. I would highly recommend this site to anyone who wants their time wasted and would like a big slap in the face. Date of experience: December 13, 2023After a few revisions and even switching designers I was still not happy with the quality of work. I was looking for a professional A board for my company and sent examples of what I want. After growing impatient with the designs I asked for a refund, but they said they could do a partial refund. I am very disappointed with this company. Frankly I only lost time and money. Products used:none Date of experience: February 2, 2024I regret to find this service. The process to get started is simple. I received a single "design" which is worse than free clipart. I complained and requested a refund instead they extended the deadline and invited more "designers". (they refused to make a refund because I "guaranteed" my project and designers already "invested" their time. I don't know what time was invested to this single poor design, probably couple minutes and I suppose to pay 170euro for this truly disgrace) So I didn't receive any even lowest appropriate design nor my money back Service Value Shipping Returns Quality Date of experience: January 23, 2023This is very funny as I am a part of multiple designer networks where admissions to some took months of interviews, have my business and worked 5 years in the industry and my account was not verified due to "low quality of designs". And I just wanted to design on the side not for money but for fun and needed additional briefs haha. Well, I know design is subjective, but their website looks like it was designed in 2005 and most of the designs accepted would not be accepted by any serious design studio, so I just find it funny that they seem to value lack of quality on their selection team. Service Value Quality Date of experience: September 13, 2023I've been trying to reply to the briefs for over a month. Every time I try to land on any URL within the site, I'm given a 403 error. I've tried this with and without a VPN. EDIT 05/04/2023: Since my last review, their support has been in contact with me. My rotating VPN wasn't supported by the site, and they recommended that I not use it. A few weeks later, however, I see that it now works just fine, telling me they've since fixed the problem site-wide. That's more to say for a lot of other businesses imo. If I had to give any other critique of the actual service, I'd say there's a missed opportunity by not sorting the information in a more calculated way. There are likely designers of every kind of background being solicited on there, yet the customer isn't really clear on which one in particular. They actually need. There doesn't seem to be a good way for designers to filter, and I imagine that's similar on the client's side. Service Value Date of experience: April 4, 2023I paid for the package to receive designs from 3 different designers. The designs were pitiful and poorly done. It was truly a joke what was provided. I attempted to provide feedback and have the design altered, but it was pointless as there was so little to start with. I asked for my money back, thinking it was a money back guarantee. Turns out it is NOT a money back guarantee. They are only refunding $159 and withholding $80 for fees that they claim are not refundable. BEWARE! Do not use Design Crowd. Tip for consumers:They indicate is is a money back guarantee which is not true! They withhold $80 in "fees" Products used:logo design. Service Value Returns Quality Date of experience: February 6, 2024As many designers before me have already told, designcrowd is a scam. They close my account and did not authorized it even though my designs were in great quality. Service Value Quality Date of experience: June 21, 2023They send job invitations for a fee of $ 20 regardless of the outcome of the competition, but in fact you will never get that money. You're not even sure when you work on 1-on-1 project, and then you won't get paid if the client doesn't approve, even though they've been using your design for a year. The platform has many drawbacks. Terrible service! Date of experience: June 12, 2021Our organization used DesignCrowd to redesign our website. The quality of designs submitted, professionalism of the designer and end result blew us away. Thank you to DesignCrowd for creating this innovative model that makes great design accessible for all companies, especially those with modest budgets! Date of experience: November 7, 2022I just started a new company and needed new and fresh designs for my logo regarding my business cards, email signature block, and stationary. I also needed a new look for the new book cover. DESIGN CROWD came through in GREAT fashion. In fact, there were so many good designs that it was a painful task to finally make a decision. I also highly recommend that you pay for the VIP personal (only $29.00) customer assistance because it is more than worth it. The customer service was totally unbelievable GREAT and therefore suggest that Design Crowd make Hopner L. Vice President of the company. She was GREAT! Service Value Quality Date of experience: May 12, 2023I've tried using this website a few times giving it the benefit of the doubt the first time and upgrading plan the second time. Their rates are high considering the uncertainty of receiving the desired vision of your finished product. There are other websites such as Fiverr that I would recommend over designcrowd. Better value and prices. Date of experience: February 7, 2021My experience is much like everyone else. You can't get verified. I spoke with the useless designer help on the phone asking precisely how to get verified and what I failed on each time. One design was too simple, another too complex. Then they tried "the font is copyrighted", strange as I took it from their website as a totally free font! They recycle your ideas! Do NOT send them designs! Simply use their site as a database for work and solicit it from them. Remember, you're banned and not a member of Designcrowd. Knock yourselves out and steal their clients. If you are a buyer of designs, you're supporting a platform that totally rips of true designers. Tip for consumers:Don't even bother. Seriously, you might as well stick a saucepan on your head and bang it with a stick. Same result. Products used:None. Waste of time. Service Value Quality Date of experience: February 22, 2021Challenging, everyday I find new contests to participate and if there are any communication problems with Contest Holders, the support team is always eager to help with fast, friendly and cooperative actions. I'm working as a solo Freelancer since 2007, used various websites, but DesignCrowd has been the best of them all. I'll be always ready to learn and master all of my skills to help them provide the best options possible to all of their customers looking for original logo artwork. Thanks for having me! Tip for consumers:Non guaranteed contests-check the project description to be sure that the Contest Holder is really invested on the project. Products used:Freelancer Logo Design Contests Service Value Shipping Returns Quality Date of experience: July 29, 2022They claim on their promotional video on homepage that you will get around 100 design while I waited for 2 weeks and got 13 poor designs from 5 designers. They claim you will get your money back if you did not like any of the designs but actually when you show your wish to get refunded they show you a meaningless very long terms and conditions that say they will deduct 89$ as listing fees. Nothing mentioned on their homepage about that listing fees. Come on people, who reads such long $#*!ty terms and conditions. They are getting people's money in a sneaky dishonest way. Stay away from those people Date of experience: July 6, 2020The support team is very experienced in handling matters, and I think this is one of the factors that made this site No1 in graphic designs. If you have a question or have a problem that you would like to solve, do not hesitate to contact them and they will answer you and solve your problem in a very short time, things are really easy and simple with them. I advise customers who really want graphic designs to help them develop their business to choose designcrowd, besides the distinguished customer service, you will find highly efficient designs that fulfill your business requirements. Shipping Returns Quality Date of experience: November 15, 2022So far I have designed three logos for the three businesses my family and I own and I can tell their designers did a good job. They needed few lines from me and the the next day they shared few prototypes as options to choose… Tip for consumers:I found BrandCrowd useful! Products used:Logo Service Date of experience: November 7, 2022Very Very trusted platform and supportive.so much talented staff. Good experience I had.one suggestion is that please give designer extra chances and if account deactivate plz give them 1 month instead of 6 month to activate there account Date of experience: November 20, 2022It's maybe the best platform for freelence artists in the world. It allows you to enter as many of the contests as you like and that's a great opportunity for young designers to check their possibilities. Date of experience: December 4, 2022These people care about their designers, but you must be aware that their business model is contest for design. So you can be best in the world, if customer don't like your design you will end up with 0 profit and wasted time, but they have a system of 1st, 2nd, 3rd place and participation payments, so after all you can get some money for invested time. Thanks Date of experience: September 7, 2015