I tried to get rid of two domains no longer needed months ago. It didn't work. I got charged over $140 for those domains today AND the kicker is that they were not set to new till Dec 26. So, I was charged for 2 domains I don't need 15 days earlier than they should have been renewed with me thinking they were set NOT to renew. After speaking with a manager, I was untold they can't refund it once it is charged. This is so unfair. I called my bank and am stopping the charges. Service Value Returns Quality Date of experience: December 11, 2024What is it about Domain.com that caused 2 of my cards to be rejected by my banks as possible fraud? My first bank rejected domains attempt to renew my com name. I tried again and again still no luck. Called the bank and while I was on the phone with their fraud department, attempted to renew my com as they monitored the transaction attempt. Still rejected, so I gave up on that card. Next, I loaded another card onto Domain as my primary payment method instead. Guess what- yep rejected. Got on the phone with that cards fraud department. I assured them that it was legitimate transaction by me. I finally got the chat person to run the card again while I was chatting. Finally it cleared and was able to renew my.com name. It should not be this hard. I am suspicious of Domain. Com now because, if two of my banks initially thought it might be fraudulent transacting with Domain, maybe I should be also. You cannot call them. Only chat is available. Reason I chose this business: It was the only place I knew of to register a bame Reason I chose this product: Matches business plans. Service Quality Date of experience: August 27, 2024My questions where answered and site settings adjusted. Quality Date of experience: October 3, 2024No problem. All well. I am satisfied with the experience. Sure Perfect Service Quality Date of experience: September 30, 2024Love it I love it so much it's really great I love it a lot thank you Quality Date of experience: September 24, 2024Whenever e got stuck I received soup from the staff always which made me extremely easy to complete my website easily! Reason I chose this business: Extremely helpful Reason I chose this product: Easy to make website Quality Date of experience: August 31, 2024Appreciate my help felt supported and found the answer Service Quality Date of experience: September 7, 2024Very reliable with strong support compared to other service providers. Reason I chose this product: Domain and starter website Quality Date of experience: September 6, 2024When you study it and make your choice rightly, domain is working for you Reason I chose this business: Cheaper than others Reason I chose this product: Very functional Quality Date of experience: September 1, 2024I really liked the education and the speed with which I was attended to.t I really liked the education and the speed with which I was attended to. Service Quality Date of experience: September 2, 2024Basic training and teaching experience with tutoring Quality Date of experience: August 29, 2024Fast easy to update. Seamless website. Very good price and value for he money Quality Date of experience: August 29, 2024Quality Date of experience: August 28, 2024Generally good value and service. Problems arose when the renewal didn't go through but even before the current payment schedule had ended it would continually only allow access to the payment/renewal and blocked me from using account. Reason I chose this business: Online search and seemed like reasonable value for money. Date of experience: June 4, 2024What I love most about domain.com is the ease of using their service. The user experience is incredibly smooth and intuitive. From signing up to navigating the various features, everything just flows naturally without any friction or confusion. Date of experience: May 26, 2024I constantly keep getting email messages that seem like there was a data breach regarding my username. It's an uncomfortable feeling that makes the domain website look like they are not protecting the information I'm providing for the account. Reason I chose this business: Using service for years and I like it. Date of experience: May 27, 2024Very simplistic! Very pleased! It was easy for a non-proficient internet/computer user. The info in the system is concise. Hear me on this...this site that asks for this response... is another experience all together...The total experience was quite delightful. Quality Date of experience: June 3, 2024A smooth transition and easy to follow the instructions. I was expecting it to be a little more difficult and as it turns out it wasn't difficult at all. I found that to be pleasing and it certainly was a time saver. Reason I chose this business: The price appealed to me. Date of experience: May 24, 2024Domain.com was recommended to me by a relative and I am glad I took their advice. It has been a great journey with domain.com and I will not hesitate recommending it to a future client. Reason I chose this business: Again, it was recommended to me by a relative whose prior experience with domain.com was pleasant. Reason I chose this product: In the process of starting a business and needed to build a website for online foot print Service Quality Date of experience: June 24, 2024I have never taken classes that offered insights into web design, IT or anything related to these skills, but after playing around with the starter version, I feel comfortable in web building. It has been fun trying new things and learning. I Reason I chose this business: You guys had the highest-paid Google Ad regarding building websites. Date of experience: April 30, 2023Easy to buy, clear options, fair pricing. Was able to point my MX records to cloud+ while I work on building my own box to provide web, mail, and file services. Have referred a friend for his business. Reason I chose this business: Cheaper than GoDaddy and they don't squat on domains for $$$. Quality Date of experience: February 5, 2023My experience with domain.com started out a little rocky at first, but it has been over two years now, and I have grown my collection of domains. Domain.com has been very easy to work with, and manage my domains and websites quite easily. The central dashboard allows me to quickly get to configurations and settings, which makes domain management simple yet effective. I really appreciate using domain.com and will continue to do so. Reason I chose this business: I chosedomain.com because I saw that their price tier 4 services and web hosting was far better than competitors. I know I can choose domain, hosting anywhere, however, I feel that domain.com is the place for me Date of experience: March 16, 2023Simple interface, quick customer service, cheap domains, cheap renewals, everything you could ask for, really. Should offer a feature to refund domains within 30 days of purchasing since I have to pay a $20 renewal fee on a $4 domain! Date of experience: September 12, 2022Generally speaking, pretty satisfied so far. I've been having trouble logging in and managing my password. After a brief on-line chat with a representative at Domain.com, I was able to get everything straightened out. He was able to help me with another question I had regarding my domain name and had things quickly sorted out. Very prompt and extremely helpful! Service Quality Date of experience: January 23, 2023Generally speaking, pretty satisfied so far. I've been having trouble logging in and managing my password. Date of experience: January 9, 2023 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) moein reza M. Canada 1 review 0 helpful votes Follow Moein Reza M. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Terrible experience with Domain.com” December 30th, 2024 Terrible experience with Domain.com. My SSL certification issue has been unresolved for over 40 hours, despite being told it would be fixed in 24. This has caused my marketing campaigns to fail, resulting in a $4,000 loss and forcing me to halt my project until April 2025. Customer support has been unhelpful, and the lack of urgency is unacceptable. Their negligence has severely hurt my business. Would not recommend for startups or anyone relying on timely support. Products used:Domain and Host and Website Service Value Shipping Returns Quality Date of experience: December 18, 2024