I ordered 3 small air conditioners and after waiting without a word (other than the first email confirmation) for 3.5 weeks, I sent and email to their "support". After a sending 2 emails I finally received a response from Kelly Dorman, saying that I could get a refund if I wanted, or wait for the product, and they would expedite the shipping. I agreed to the expedited shipping if they could tell me when and how it would ship, Fedex, UPS, etc. They would not respond after 3-4 attempts over about 10 days. They are clearly a scam - find your product elsewhere and save yourself time and money! Date of experience: October 5, 2020Ordered item 6 months ago, never received it. Kept emailing the company and received replies saying item was on its way and that if it didn't arrive they would refund. In a way I was lucky as I accidently clicked 2 on the order, notified them immediately and they did refund for one. Don't touch this 'bunch' they are fraudsters. Date of experience: October 23, 2017So far this is the worst company I've come across not only do they not send out their product, They do not respond to your emails in question of product. It has been a month and a half and I haven't received any information back from my emails requesting more information on my product and where it is. Do not use this company! Date of experience: October 24, 2020I received 3 maps from Dude Gadget shipped from China. They came dented and damaged. I sent them photos, upon request, of the damaged maps. In order to receive a refund, I have to send the damaged maps back to China and I have to pay for shipping. This means I actually pay to return items I received already damaged and will never own (because they are no longer available for purchase). Date of experience: July 23, 2017I am so grateful I used my American Express, otherwise I would be screwed. This company has lied from day one and is continuing to lie to me. I issued a chargeback and America express is protecting me from losing any money. Do not buy anything from this terrible scam! Date of experience: June 12, 2017You stupid sons of $#*!es charged my account and I never even heard of you. The customer service phone number doesnt list business hours and always says to call back during business hours and I've called during all hours of the day and night. Your company, and according to all of your reviews is 100% BULL$#*!. This is what happens when you let a Donald Trump supporting communist in control of a website Date of experience: June 26, 2020Please folks, DO NOT do business with these people. They overcharged my debit card and when I called them they offered me $40. Right after that instead of refunding me they charged my debit card another $40. They are professional crooks, STAY AWAY from them. Date of experience: July 2, 2020The people who answer your calls are pleasant but they cannot make any adjustments or do anything other than read info from a screen. They just send an email to outer space where it gets bundled with all the other emails. What a joke! I waited over a week for someone to call me back and finally had to give up and order from another site because all my time ran out before christmas. I now have a credit with them that i will never use and I'm sure they'll never give back to me. Date of experience: December 16, 2015Do not bother trying to pay credit card get emails back telling you that you are a fraud, even after reading bad reviews and this I persisted in buying goods (god knows why). Ordered the fake gangster set of pillows as one of my sisters Christmas presents, paid the same as the item in shipping, then three weeks later just before Christmas get sent only one out of the two pillows and told they are now out of stock and discontinued, even though they are still advertising them as in stock. Expensive shipping if outside US, bad service all around. Should have listened to other reviews! Date of experience: December 16, 2014Purchasing the camera we got was a hard enough decision as it is but the customer service was fantastic. They answered all of our questions and delivered in a timely manner. Thank you. Date of experience: January 13, 2017Stay as far away from this site as you can. I placed an order, money was transferred from my pay pal account and 6 days later I received an e-mail that everything I ordered was discontinued. I just get voice mail when I call them. Now I have no time or money to purchase Christmas gifts for my son. Date of experience: December 20, 2014My order was never delivered. GadgetSnob, emailed me and said it was delivered to my house in West Palm Beach, FL (I Live in Virginia) and to contact the USPS (never mind I bought it from Gadget Snob not the USPS). Tried unsuccessfully to talk with someone on the phone at GS. GS Chat support said someone would call me in an hour (never happened). Very poor customer support, lied and cheated me and apparently others (see prior reviews). Buyer beware. Date of experience: September 29, 2017In 14-21 days you can get tracking information that says it is still somewhere in China. That is the last you will hear of it. I was going to buy more stuff from them but they cant deliver. Date of experience: October 20, 2017I wouldn't even give them one star, but had to, to make the system accept my message. Ordered a so-called spy-watch. Sent it back three days later for a full refund. Following all the instructions and was given to understand the refund would be back in my account in a matter of 2-3 weeks. They received the return on 9/8/14 according to my tracking receipt. Today is 10/15/14. So 5 weeks, 3 phone calls and 6 emails later, I have heard nothing. Calling produces a recording. Emails produces a big fat zero. I am fed up with these guys and will take legal action if I don't hear within 72 hours. Date of experience: October 15, 2014All stuffs are very unprofessional and simply too stupid.when i was called them to ask any update regarding my producr firstly he told its take time.after when i told him its alrady one month passed.theb he asked me which number etc.so without any chevking how he told me that iys take time.as per my observation this shop is just expensive shop their sales man are not litterate and they have just no quality to work this type of expensive shop.experience was vey bad Date of experience: September 28, 2023The shipped a broken item that was defective as shipped to me. Since this item was a gift and I did not open it in the first 30 days they refused to replace or refund it. Update: They since have replaced the item after multiple contacts. Date of experience: December 24, 2015They are a thief and lie, they are scam that take advantage of people. I call to get my refund back and they told me they could get me my refund jeimy *******364 Date of experience: September 16, 2020Ordered item over 3 weeks ago and still nothing, nothing, nothing, nothing, nothing, nothing, nothing nothing, nothing, nothing, nothing nothing, nothing... is that 100 yet? Date of experience: July 29, 2017I ordered six items (3 hats and 3 sets of rave fingers) on December 7th, 2014. On December 16th, they emailed me to say they didn't have the rave fingers, which didn't leave me any time to order them anywhere else before xmas. I still hadn't received the hats by December 23, so it ruined something we had planned for xmas Eve. Gawd, I wish I'd checked their reviews before I purchased from them. They're a disgrace. Date of experience: December 23, 2014OMG! I purchaswed a resin mask from this site on 3-8-11. It is now 4-11-11 and nothing. I contact them and they reply "they will check on it in the morning and contact me". I have heard nothing still. This product waqs paid for on 3-8-11. One guy replied to me a few weeks ago and said that the "company" should be getting a shipment in that had the mask in it and I should have it before the second week. What a load of crap. I have requested a full refund and will take business elsewhere, but they have yet to reply. Date of experience: April 12, 2011I BOUGHT FREEZAIR ON LINE FOR $89.99. WITH MY CREDIT CARD ON SEPT. 5.2020 I NEVER RECEIVED IT. FINALLY I CALLED U. S BANK CREDIT CARD CUSTOMER SERVICE. THEY REFUNDED ME MY $89.99 AND THEY WILL INVESTIGATE THIS CHARGE DISPUTE. THANKS ALOT U.S. BANK Date of experience: October 9, 2020Just another guy that got ripped off by this site, this is totally a scam! I bought something 5 months ago, it never arrived and I know by the tracking number that it returned to their offices. They don't answer my emails, either my facebook messages... I don't know how to contact them in order to get a response! NEVER BUY FROM THIS SITE, I WILL START A LAWSUIT. Jason Lazarus: I will see you in hell! Tip for consumers:Don't use this site! Service Value Shipping Returns Quality Date of experience: October 9, 2014Gadget catalog scammed me of $24 which is a lot where i am from, thanks to instagram advertising, they advertise a 100% off all products forever. Date of experience: May 24, 2019This company takes your money and does not send you a product. It is a scam. Do not buy through them! Date of experience: February 11, 2016Gadget is a big scam. Do not buy anything from them. No refunds will be given for their junk. Scam scam scam Tip for consumers:Scam scam Products used:Head phones Service Value Shipping Returns Quality Date of experience: December 20, 2023