I researched finding the perfect walking shoe and I did find it at Gdefy with the Energiya Walking Shoe.The reason I choose Gdefy was because of their return policy of "60 day Try Defy." I had called and was assured that as long as the shoes were returned within the 60 day Trial period I would get my money refunded. I ordered 3 different walking shoes and the two that I returned were not for me. I returned these shoes on January 10,2025 and its been 20 days and still no refund. I will come back and tell you all about my walking experience with these shoes once I get my refund. It will be disappionting that I will have to take other actions to get my money back. I AM WRITING THIS TO WARN BUYERS, I DON'T WANT OTHER PEOPLE TO HAVE TO DEAL WITH A POSSIBLITY OF FALSE ADVERTISEMENT, I WILL RETURN WTIH AN UPDATE HOPEFULLY ITS A POSITIVE WRITE UP. Tip for consumers:I will come back with an update regarding my pending returns and if their return policy is legit. Products used:SHOES Service Value Shipping Returns Quality Date of experience: January 10, 2025After wearing these hiking boots a few times ( more than the return period) I started to experience extreme back pain, called customer service, they had no tech specification on the drop from heel to toe, seems they are trying to hide this info. The guy didn't even know what to call it, refused to take a comment to his company. I think it must be a deep drop ( over 11 cm). Most good shoe manufacturers will give you that information. Suggest you not but these if you have any back issues. Wearing these is like wearing high heels to hike. Not advised. Date of experience: October 28, 2024I thought that these shoes would be great for my feet but just the opposite. I read that you can experience discomfort in the beginning from wearing them so I kept giving it a try and finally I gave up and realized it was causing more pain over the long term, pain I didn't have before. So unfortunately my like new shoes will now be given away Value Shipping Returns Quality Date of experience: August 15, 2024This is one of the worst expenses and investment I've made into my feet the information I read is not for me I'm sure there's a million other Americans that are dealing with the same thing I am... beware of the marketing propaganda don't believe everything you read Products used:Mens sandals Service Value Shipping Returns Quality Date of experience: June 21, 2023Be wary of buying shoes from this company if you're ordering from Canada. The invoice price of 140.52 ( including the shipping price) became 194.00 on my credit card. I reached out to the company for an explanation of the additional charges and no response. An additional $68 was charged for customs clearance.The shoes fit small and I cannot wear them. A waste of money with no option to return. Terrible service. Tip for consumers:The shoes were advertised in Canadian dollars but taxed in US dollars well as shipping. Products used:None Service Value Shipping Returns Date of experience: July 21, 2023Previously loyal customer. Purchased Men's Black Mighty Walk for several years. Resolved heel spurs. However, recently experiencing pain at top of foot (Flat Feet.) Limping after long walks. Ankle soreness. Also, customer service at location was less conscientious than in the past. Do not recommend. Tip for consumers:Painful after long walks. Limping from pain above arch and ankle. Products used:Men's Black Mighty Walk Athletic Service Value Quality Date of experience: December 14, 2023I should have returned or thrown these shoes away a long time ago. They caused me to have plantar problems as well as pain in my toes and arch. They completely killed my heels. I bought them for support at work, but they proved to be the worse shoe ever. I would've been better off with a no name brand. Date of experience: August 25, 2023If you intend to buy from this company be prepare to talk with sales reps. Who don't know much about their products. Just talked with the lead sales rep. About the Heston mens sandal. I asked if the straps are adjustable I see buckles on them. See said and I quote "they look like they are" I said what do you mean looks like. She had no idea and this is the person in charge. This is how it's been with all the sales reps I talked with. Pretty much all I ordered I had to return do to they told me one thing and I got another. Also the footwear isn't that great. Hope this helps you if you intend to purchase from them. Good Luck! Tip for consumers:They have no idea that a size 11-1/2 in one style of their sneaker is a size 12 in another style of their sneaker. Same with the sandals. How do they not know this?? Products used:Sneakers and sandals Service Value Shipping Returns Quality Date of experience: July 24, 2023Beware of this company! According to the FTC, they've scammed over 100,000 seniors with their fraudulent advertising claims about their shoes. Here's a link: https://www.ftc.gov/news-events/news/press-releases/2022/06/federal-trade-commission-sues-gravity-defyer-its-owner-violating-ftc-order-making-baseless-pain-relief-claims Quality Date of experience: May 27, 2023I have bought many pairs of walking shoes from this company. They were all true to size for my size 15 extra wide feet. I need the wide box toe and have never been disappointed with the product nor with the service. Tip for consumers:I have recently bought enough pairs of shoes to last 2 years. Products used:Walking shoes Service Value Shipping Quality Date of experience: August 19, 2023My husband is a 10.5 sneaker & I am a 7.5. We ordered Gdefy in our size. Too small. So we ordered the next size up. Still too small. My husband & I never wore a shoe a whole size bigger. Plus they feel uncomfortable. Returned them. Waste of time. Also saw, after research they were sued by the Federal Trade Commission for false claims of stopping pain. Don't waste your time or money Products used:Sneakers Service Value Shipping Returns Quality Date of experience: December 20, 2023I've owned 2 pair of gdefy sneakers; very comfy, especially for a very heavy woman. But the bottom black layer has slowly been detatching to the point where I start to trip on the flappy pieces, thus I need to cut off any flaps. E6000 doesn't help even if I scrub where glue goes. I want another pair, but hesitate, especially for the price. Please help! Tip for consumers:Each pair was almost a year old before they began to peel, so I don't expect a refund, but it's still dangerous for us old women. Products used:Shoes Date of experience: August 29, 2023Bought 2 pairs of shoes that arrived too late for my trip despite paying for expedited shipping. Multiple email requests for an RA form were ignored and no one called back off the 877 number. So I just sent them back, and they shipped back to me again. Now in a credit card dispute to protect myself. SF, New York Tip for consumers:Try another Brand Products used:none Service Value Shipping Returns Date of experience: July 19, 2021Im bought trainers just before Christmas, and received after 2 weeks, since I start wearing was so happy, but now only after wearing them only one month they ripped, so I'm bought sandals they arrived after 4 days, and too small, trying to contact customer service, write emails didn't receive reply, no chances to reach costumer service, I'm so sad and angry, they totally scums, cheap quality stuff Date of experience: February 10, 2023I ordered a pair of shoes from Gravity Defyer for my mom but we ended up returning as they're very bulky shoes. However, it's been 2 months and I still have not received the refund after calling customer service twice. Each time they create or update the case but do not tell me when I'll receive a refund. It's incredibly frustrating! Service Value Shipping Returns Quality Date of experience: June 8, 2022Due to an accident that left me with limited finger dexterity, I needed a shoe without shoe strings. The Gravity Defyer fit the bill in that it has Velcro straps plus it's super comfortable and lightweight - yet another plus feature. Tip for consumers:Read my review. Products used:Shoes. Value Quality Date of experience: July 23, 2022Felt good for a few weeks but after that being on my feet for more then 5 hours the pain starts coming back and I change in to another pair of shoes would never buy again. Helps a little and very high priced Date of experience: September 14, 2020I have lower back issues. After one 15 hour day on my feet I'm impressed. If this continues I'll be back for more. Off to Europe 4 two weeks of walking so we will see if this 7 plus decade body can wear these out, Update coming! Date of experience: March 13, 2019On my second pair, first pair was tight so I went up a 1/2 size from normal on second pair. These shoes feel wonderful especially when I have to work in factory (12 hours on metal floor). Once you get sizing down they are great except for the fact that the springs start to make noise after a few months and it is quite loud. Happened on both pairs. Not sure if I will buy more until they can resolve this issue. If they do I will be back! Service Value Shipping Quality Date of experience: March 1, 2016At first, I loved these shoes! They come with extra insoles to tailor the fit better to your foot. They are very comfortable and relieved my pain on walks. However, after 6 months of minimal wear (I walk 1-2 miles a day 3 times per week) the inside of both shoes are tearing apart. I attempted to reach out to the manufacturer regarding this issue & they pointed me back to Amazon as the seller/vendor. Amazon said the return window had closed after 30 days of purchase. Too bad as I would have continued to purchase these shoes for years to come. Way too expensive to be falling apart at 6 months with minimal walking. Would not purchase again due to poor manufacturer customer support. Products used:Attempted to contact GDefy customer service due to unusual wear of shoes after 6 months of minimal wear and was told to contact seller (Amazon). Amazon has a 30 day return policy. These shoes cost over $150 and should last longer than 6 months, especially only wearing less than 3 hours per week for walking! Service Value Shipping Returns Quality Date of experience: January 14, 2021I have purchases multiple pairs of shoes and been more than happy. I have foot issues (flat, wide, planter f, etc) and for years tried all kinds of inserts (including special made ones from the foot doctor) with no relief from the pain. I could hardly walk a block without my feet, ankles, knees giving me issues. Once I purchased these shoes all of these problems cleared up. I was amazed! They are worth every penny! I have never had an issue with quality or shipping and just ordered sandals from them for the summer. After reading all of the negative reviews I guess you could say it is different for everyone. I, for one, am very happy and so are my feet, ankles, knees, etc Date of experience: June 24, 2020I used to struggle being on my feet all day for work or even exercise. I used to love hiking but overtime I get these weird pains in my shins and ankles after even just some light walking. My friend put me on these shoes and I've been soo much better. Thank god. Tip for consumers:Its so worth it Products used:Shoes Service Value Shipping Returns Quality Date of experience: July 28, 2022Returned shoes within two weeks as they were horrible for my feet, only wore them indoors, returned in original packaging. Still only store credit. Have been disputing the charge on my Amex for months now. Stay away it's not worth the hassle. Date of experience: February 5, 2020I just came across this brand at DSW looking for Nike as I always wear but to no avail. I tried them on and was instantly impressed with how comfortable they are and such a perfect fit! The design and colors are perfect; they also came with a "perfect-fit insert and corrective fit". Bye Nike... I found a new love! Value Quality Date of experience: April 10, 2022Why did the shank break loose? I have worn these shoes very little even though I have owned them for about 1.5 years. All of a sudden yesterday the shank broke loose and now the shoe makes a horrible noise with every step. I didn't wear them often, because as an older adult these shoes made me feel off balance. Date of experience: December 2, 2017