This has to be the worst company ever to work with. They never pay on time and still owe my company over a thousand dollars from 7 months ago. No returned emails, calls, anything. They just take your money and run. Am in the process of taking them to small claims court now. Stay away whether your a vendor or customer. Terrible. It's no wonder they lost a ton of market share to there competitors over the years. Sad company with terrible values. Can't imagine how many people they have completely screwed over. The picture is of the deals we have not been paid on that shipped out and ran almost 7 months ago. Date of experience: April 3, 2020I purchased two sweatshirts from Groopdealz back in October of 2020, still do not have them nor have I been refunded. There is no phone number to contact them and I have emailed the "support" email address Multiple times to have it kicked back to me every time! I have since deleted their app and will never buy again! Date of experience: March 5, 2021Nothing but headaches! How can you run a business like this? When you keep your vendors' money and don't pay them, that is STEALING! We are currently seeking legal action. I suggest that others do as well. Date of experience: September 23, 2018Avoid this company completely. Learn from my (and several other small business owners) mistake. We trusted them, sold and shipped thousands of dollars of inventory - only to be left fighting for payment (which comes in small batches, incredibly sporadically, if at all). I've been emailing and contacting about the $856.65 they still owe me for deals run and shipped MONTHS ago! It's absolutely inane how they're still online. I'll be sending my lawyer their way shortly. If anyone else reads this and is interested in a class action lawsuit - let's band together and get our $$ - reach out! Date of experience: March 14, 2019Groopdealz is simply not paying vendors any longer. DO NOT sell with Groopdealz/Eleventh Ave. They owe me quite a bit of money for products shipped months ago. So to all vendors and customer you have been warned. Their doors will eventually close because of their shady ways. Date of experience: August 10, 2015I have waited every single time I've run a deal. It took them 5 months to pay $1100. 00 and now I'm waiting again for two more deals to be paid that are over 30 days. Just sent a request this morning, I bet they will pay later today, no surprise! I will not sell with them any longer. Date of experience: November 4, 2015I tried calling their number, it's disconnected. After emailing multiple times Over the last two weeks for items I should've received almost a month ago, I guess I'm forced now to call my bank for fraud. This business is going down the drain and it's unfortunate they can't be honest with their customers. Date of experience: September 25, 2020Small business owner-- take your business else where. They never pay on time. I've been waiting for over 60 plus days for a payment. I was patient for a year with "all their changes" but the line has to be drawn. Their reputation will undoubtedly follow them until they are no longer around. Date of experience: August 8, 2015Even though I'd read all of the horrible reviews, I decided to sell on Groopdealz/Eleventh Avenue. Since they've apparently set up an automatic payment system I thought I'd be safe. I was wrong. I'm still waiting on my shipping payments to be sent to me. According to their rules, payments for sold items take longer. I've emailed the merchandising manager to no avail and the accounting department. I did get a response from their support email saying they would forward my information to the appropriate department. This is how I support my family and they're holding my money hostage. This is no way to run a business. I'm just sick about it. I will never buy or sell anything from this company again. I'd rather pay full price and buy directly from the sellers. Date of experience: August 17, 2017I am a vendor on groopdealz and have been for over 3 years. Yes, there was a period of time where getting paid was a nightmare! BUT it is MUCH better now! There is now an automated payment system in place so you received your payment in full (all commission plus shipping) within 3 banking days of your deal being shipped. It works great! The communication has greatly improved and they are continuing to make changes to better the customer experience! Date of experience: June 21, 2017I gave this company a second chance with the new ownership but nothing has changed. They do not pay their vendors. I have sent 6+ emails to both Holly and Jenna. Jenna sends you to Holly stating she doesn't handle accounting/payments and Holly just does not respond. I was hoping new ownership would step up and appreciate their sellers, but it seems they only value a few. Over 2 months and no payments on 3 deals. Moving on to other sites that understand sellers are a valuable part of this business. Date of experience: May 8, 2019I was a seller on Groopdealz, however I haven't been paid since April 3,2018 - over a year ago! When I first started selling on Groopdealz, earlier in 2018, I didn't get paid. I sent them an email and they finally paid me within a few weeks. Not thinking anything of it, I kept selling through them. My mistake! After looking online, I now see that they don't pay any of their sellers, make excuse after excuse, and this has been going on since as far back as 2012. I've sent them countless emails requesting my money, but they always give the same excuses. I'm now in the process of taking legal action to get my money. Stay far away from them! They screw everyone over including their customers. Date of experience: June 10, 2019I'm a vendor and am still owed over $500 from July 2018. I've been reaching out to the company via phone and email to no avail. I'm a single mom and every single penny I make goes to support my two daughters. This company should be shut down. Many of you have responded to my previous post (same issue) and I'm curious what actions, if any, we, as vendors, can take to take Groopdealz down. They are fraudulent and are the perfect example of how NOT to treat the people making the money for the site. No vendors = no money. I've posted on here before with the same issue. I no longer do any sort of business with them. I'm simply waiting on my payments (5 months and counting). Tip for consumers:Horrible, horrible site for vendors. DO NOT TRUST THEM. They don't pay. Service Date of experience: July 10, 2018I am updating my review because this issue has been resolved and I am very pleased. Holly has gotten back to me and has paid some of the amount owed. This is great because that means I can continue to sell on groopdealz. Thank you Jenna for helping me out with this issue. Past review: I have ran a few sales on their site. They are quick to respond to uploading a deal but they are not quick to pay. I have sold 80 items and not one payment has been made. Jenna does respond to emails, but then says she is not involved with paying vendors. This is really disturbing. Legal action will be taken shortly. Date of experience: October 3, 2018Groopdealz hasn't paid me for a product created and shipped in May 2018, I've emailed my contact several times and have been told that the person will get back to me soon. It has been 3 months and I was approved for auto payments once all my items were shipped, but I never received payment. Date of experience: July 16, 2018First, if you are a seller PLEASE do to sell with this company. You will NEVER see your money. Groopdealz owes me nearly $1,000 for deals I have run and I have emailed everyone on their team that I possibly can. They will respond with a "we are looking into it" response, but then nothing after that. Emails will then go unanswered no matter how many you send. There are so many other professional deal/boutique sites out there to sell with who care about their vendors and the business you bring the them. ANY of them would be a better choice than Groopdealz. Buyers, even if you find an item you like on their site please do not support a company that treats their sellers so terribly. Even if the seller sends your items with the intent of Groopdealz paying them what they are owed, sellers most likely will never see their money. Support websites and businesses who value their vendors, not ones who steal from them. Date of experience: June 20, 2018Absolutely a widespread problem. Items delivered with no payment. Next I am sure angry customers will be complaining because the vendors currently running will never be paid. Need a way to contact them. People need to stop shipping. Looking into criminal options now because this is thief on a big scale. Contacting the DA in their area and putting this in their hands as this needs to be stopped. I suggest others do the same. Owners name is below. Date of experience: October 10, 2018I will no longer purchase items from this site. I ordered a necklace from J Bella 9 months ago and never received it or the refund i was promised. I also just placed an order with Simply Reese and again, have not received the item or a response back to my messages on its expected delivery date. Tip for consumers:Use Etsy instead Date of experience: August 17, 2014Ordered from Eleventh Ave on 8/28/15. Money was deducted from by checking account immediately. Inquired into tracking of shipped product on usps.com and only a shipping label had been printed. Inquired via email on 9/11/15 and haven't heard anything from them so far. Don't know if I will ever get what I ordered. Terrible, terrible customer service. Date of experience: September 15, 2015They have some cute items and their marketing is great, but for customers their shipping is RIDICULOUSLY overpriced. I mean c'mon for a pair of rayon (ie: super thin/lightweight shorts) they want $3.99 for the first item and 1.99 each one after...(They can literally ship for a buck they are so lightweight!) I don't buy from them any more. Date of experience: April 16, 2016I have ordered from groopdealz probably 5 times and overall, Im happy with it. I did order a dress that took two months to arrive. I once ordered some lights and they kept sending me extra lights for free, and I asked them to just send me shipping labels and I would return but the seller never responded so I made out very well on that deal. I think its cool to see different products every day but a lot of the shipping charges arent worth it for me. They have free shipping on certain items sometimes. Date of experience: January 13, 2018They Finally Paid!. Apparently they are having problems during the ownership transition, but THEY PAID to our company. We are willing to keep working with them if they install a regular payment system for vendors. Jenna, one of their representative, always reply Our emails, that means they are serious, We hope they fix this sales platform because it is great. Date of experience: November 21, 2018We worked with Groopdealz in the past, they had issues with payment, and they finally paid, so we decided to start working with them again, now AGAIN they owe us more that $1500 and they don't even reply to emails, we just sent another email if they dont pay us, we will take legal action, at this point this platform is an scam, and that is a crime! Date of experience: November 7, 2018 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Brittney B. South Dakota 1 review 0 helpful votes Follow Brittney B. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Groopdealz” July 13th, 2023 Ordered 4 shirts. A week later I had read these reviews and still hadn't received any kind of email with confirmation for my order and so I messaged them to cancel. They said one shirt was already being prepped but that they'd refund my other 3. Got the one shirt in the mail which looked nothing like the photo and a couple days later I received two other shirts from them that they were supposed to cancel. These two shirts were very cheap looking. I won't wear any of them. Never got my refund and never received the 4th shirt. Products used:Shirts- went to the garbage. I’ll take my $80 loss. I’m sick of dealing with them. Service Value Shipping Quality Date of experience: July 13, 2023I have purchased several times before recently with no major issues. My latest purchase has been over a month and I have not received it. I have reached out to costumer service with no response. I would just like my money back! Tip for consumers:Just don’t shop this site Products used:Clothes Service Value Shipping Returns Quality Date of experience: February 3, 2021I didn't get paid for my last three deals just ran, and I shipped everything on time. Very frustrated and no one has been replying to my email. I gave them a deadline if they don't give me back my money by Wednesday, I will go hire a collection agency! Date of experience: November 16, 2018