They were fabulous! I loved the clothing, everything was fabulous quality and it didn't take long to come at all! I'd say two weeks maybe? They do ship from china which could be an inconvenience but if you speak to a representative about it they'll help you! I'm definitely ordering from them again. I bought a few head chains from them and they were fabulous! I placed pictures of everything I ordered! Seriously great site! Service Value Shipping Returns Quality Date of experience: September 17, 2014Misleading description of sizes on their website. I've received faulty items and they are charging me delivery costs for returning them. Absolute rip off. Poor quality. It took them quite a few days even to reply to my complaint. Don't waste your time and money! Tip for consumers:Poor quality. Return policy is non existent. Customer service is shocking. Even the item prices on the invoices are incorrect and all due to avoid paying taxes. Service Value Shipping Returns Quality Date of experience: October 4, 2014I received my order in fairly short time, but like the other reviews say - these clothes are really sized for kids. I ordered two sizes up and guess what? My neighbors daughter who is ten got a new jacket! Tip for consumers:clothes from this site are VERY VERY small Service Value Shipping Quality Date of experience: December 11, 2014It's been 18 days already and my order didn't arrive yet, no phone number to contact, the live chat is useless because they don't know anything, I've been sending emails but don't receive any reply... worst online shop... I wasted my time! Date of experience: December 16, 2015I ordered 4 items size medium Took 4 weeks to arrive nothing fitted arms really tight and one item was like a rag. Straight in charity bag. Never again i would advise you not to order from here waste of money Date of experience: October 9, 2015Tried some items from jollychic(my friends' order), they are cute and nice. But when ordering, I found those items out of stock, not happy about it. Hope there will be more varieties for customers to choose. Date of experience: August 14, 2015Jollychic is one of the best online stores I've ever shopped at. I have ordered from them a dozen times. They always ship on time or earlier. And once you know your favorite size, you usually know what to expect. Date of experience: August 18, 2015I'm grateful for everyone who takes the time to write a review. For less than 30 bucks, I'd say it was money well spent. The quality of the flats is better than I Expected (for what I paid). Bonus! They do not hurt my feet or cut in anywhere. I'll wear them with skinny jeans, dresses, you name it. So overall I am satisfied With this product. Date of experience: June 22, 2014Only ordered once, but all 5 items were exactly what I ordered (3 zip up cardigans and 2 winter hats). Took a little longer on delivery than initially stated, however, it only took 9 working days with the free delivery, so really not too bad, especially as it was an international delivery to the UK. Very pleased overall. I will definitely be using them again. Date of experience: November 24, 2015I ordered three items from Jollychic to get free shipping. After more than a month and little correspondence from them, I received only two items. The items are the poorest quality products I've ever seen. Cheap material, poor workmanship - nothing like what they show in the pictures. The sizes for both items are completely wrong. The items are so awful that I can't even give them to charity. Straight to the bin. I have literally lost over $100 on this order. These guys are stealing from people and they keep doing it because no one can / will shut them down. All five star (positive) reviews shown anywhere here and on their website are from employees and are not authentic. Buyer beware! Date of experience: December 14, 2015I don't usually write reviews but I thought this was needed, I ordered three things from jollychic.com, and then decided to check other peoples reviews. Upon finding lots of unhappy customers and many accounts that I could assume were spam reviewing great products etc, I was now doubtful that my order would even turn up at all. Well it did, and just 5 odd days later than expected (to now surprise of course) and well yes the quality isn't superb, but what do you expect from a cheap clothing company? A good service in my case. If you are ordering, order a few sizes bigger, and don't be in a hurry :) Value Shipping Quality Date of experience: September 24, 2015Took my money, right away! It's on my bank statement. -38.52 It's been 2 months I've never received an email, nor the product. No phone calls? Video chat w multiple people, that are on line, then they're off line, they don't respond, the window closes! They pay their employees to make up good reviews. Good thing I have US BANK, They'll handle this. Date of experience: October 14, 2015Warning! Never buy jolly chic again. LIARS and CHEATERS They lured me to buy more by promising free "express" delivery if I purchase over 100$. What was to be 3-7 working days is now over 26 days with no one giving me any clear answer about an expected date for delivery-if it's ever going to happen. All they mention in response to my frequent requests is that they're sorry. I told them about the distress they caused for my little 3-year-old daughter waiting for promised red booties. One of the items was supposed to be a birthday present for my mom. Her birthday was yesterday and I had no present to offer. I think there's a whole industry of cheating or money laundry maybe. They take our money in advance and God knows how much interests they make out of freezing this money over a whole month. Date of experience: January 27, 2016Must say was worried after reading all the reviews about postage, delivery etc... so did send a few emails asking for reassurance, and they did respond quickly... then today items arrived and absolutely love the clothes... We are from Tasmania, a small island state of Australia. And will indeed purchase again from Jolly Chic Date of experience: August 12, 2014I only put one star because there is no option for none. I have ordered 9 items and 5 of them was clothing. In my disappointment nothing fitted. Everything was just way too small. When I chatted to jolly chic representative I only wanted to exchange the items for correct size but found out that I need to pay for return shipping fee? What if the clothes doesn't fit again? Pay extra money again? No thank you. Returning EVERY single item and want to get full refund! And don't wanna hear about this website again! Stay away from this website! Date of experience: May 27, 2015Ordered 2 items on 22/06/2014 but did not receive yet. The only thing customer service keeping saying is to be patient. But how many days more? They are cheating customers by offering flat rate shipping with out tracking number. Now they say i have to pay $6 additional charges for shipping which i had to pay. This time if i am not going to get my products then i have to take legal action for fooling customers and i would seriously give bad remarks on social networking sites. Tip for consumers:try not to choose flat rate shipping if you face with express shipping too then stop buying things from this useless site cuz u will waste your time, money and patience. Service Value Shipping Quality Date of experience: September 10, 2014Let me start with the good traits of this online store first. I placed my order last November 29,2016 and received my item today, 7 December 2016 which is only 8 days to Riyadh. Out of the 10 items, 2 didn't meet my expectation coz those two items are the highlight of this purchase which made me feel sad coz its a trench coat which i needed for this cold months. :( Moving onto the bad traits, the two items also were sent in wrong size, one is really really huge and totally a different color! Another is one size bigger :( I planned on returning it back but after reading all these reviews, i change my mind coz i don't want to be stressed i will just give them away. I don't think i will order again soon however i still love the other items. If you wanna buy, just beware, coz even how careful you choose your right size, they can still sent you the wrong one. Date of experience: December 7, 2016It has been almost exactly a month since i placed a order from this so called website & have received nothing. Money was taken, but no package delivered. They apologize, call me "dear" & "hun" & offered my $5 towards "compensation". They also stated the reason why it takes so long is because of their "shopping" season in china. This website completely mis informs customers. I do NOT recommend it to anyone. I doubt i will even receive an order. They tell us it is IN the US, yet when calling the postal service, there is NO location of a package what so ever. Be careful while being on this website, it is a major fraud i believe. Date of experience: November 20, 2014Wish I'd read the reviews first, cheap and nasty fabrics, sizes all over the place, as I can see from other people's review the return postage is likely to be more than the item cost, charity shop here we come. The photos are so misleading, I got a jacket and three tops, all disappointing q Date of experience: August 29, 2015The three that I ordered were like probably not even plus size. Unbelievable... They were about 4 sizes too small. No instructions to return them. It gives an address and then says "This address does not accept returns for online orders." So Where Do I Send Them? Date of experience: July 29, 2015Please do yourself a favour and give them a miss! Can't comment on the quality or sizing of the clothes as never received my order! No correspondence, in fact they seem to like to ignore you once they have taken your money! How this company is still trading I will never know. Awful, awful awful! Date of experience: February 3, 2016Bought a wedding dress. Waited for 2 weeks which is okey with me. But upon seeing the dress, i an actually crying as it's like a rag! The lace has lots of tear and the beads are all falling off the dress. Im about to wed next week and I am now in a rush checking shops for a REAL wedding dress. Absolutely disgusting service as well. They send everyday advertisement on your email but no reply on my queries about this dress that I have received. Never never use this. You will be wasting your money and time. Date of experience: September 8, 2015I swear god its the worst website ever this is my first and last time ordering from them first giving me a wrong tracking number and they kept saying its correct sec telling me that my order will be shipped in 3-7 days but its been more than 10 days now and they told to wait another 1 week I'm really disappointed Date of experience: December 8, 2014I have not actually purchased from this company. I had some misgivings after reading their return policy and information on " lost packages". SO glad I read these reviews and thank you to all for. Posting to hopefully save others from also having a bad experience. Date of experience: June 3, 2014The cute grey top in XL was about a size 12 and as I pulled it over my head, the entire fabric of the front ripped about 8 inches. I wrote them with no response. Another great crap product from China. Tip for consumers:Be very careful about sizes. These are Chinese sizes. Date of experience: March 8, 2015