MiniIn The Box and parent company Light In the Box are willing to take your Money. BUT, they won't return your requests for return, even if their return directions are followed. Items sent were NOT what was ordered. It took more than 9 weeks to receive the order. Worst company ever. DON'T waste your time or money. FYI - the picture attached was what I ordered, BUT NOT what I received! Tip for consumers:Worst shopping experience - never again! Products used:2 of 5 items ordered were not what was received. Items run large and sizing is not accurate. Earings ordered are okay.My review is very simple where's my 4 Smartwatches I ordered last December 16,2022. Why until now I didn't receive yet? It's paid already,but always said waits for blah blah days and Christmas finished, New Year finished, Valentine's day finished now soon to March but nothing just likes gone in the wind. Can you just deliver my ordered please,before I will complaints to consumers rights. You already took the payments but even a Shadow of my 4 smartwatches I haven't seen it. Tip for consumers:Please Miniinthebox be Professional in order Your customer will satisfy and be happy. Also I can recommend t Your shops to my friends then it can helps your company grow and big and successful. Products used:SmartwatchesThis is the ultimate protection for my Huawei P9. I choose a red version. The body is strong like a Transformer, metal, firm frame, thick rubber protection inside, hardened glass, good finish of paint, closed charger insert, closable earphone plughole... everything is secure. The size is too big to keep the phone in my trousers pocket but I don't like that anyway but it fits in my inside coat pocket. Happy purchase, especially if you want to keep your phone 'clean'! The only remark I have is that delivery takes some extra days but that's what I knew already... within 10 days from order to delivery. No worriesThis was my first time buying from company and will be my last time buying from them. 11 days already that package has been in progress. Tracking never updates, so can't get accurate tracking details. It's supposedly coming from Illinois, so why it would take that long to get to Texas is just ridiculous. There's no customer support to get in touch with, although I did find a form to fill out, so no clue how long it will take to get back to me. Not sure how to even get a refund since there's no actual customer service. Do not recommend this site. Service Value Shipping Returns QualityIn a previous review I stated my grievances about late delivery and lacklustre products. This review is an add on to that one. Shortly after posting the first review I was contacted by a supervisor from MiniInTheBox and after back and forth emails about my experience the supervisor offered suitable compensation as I do now need to buy new phone case and screen protector. The supervisor was very helpful in compensating for the delays and the unsuitable products but I still won't be ordering online from any website soon. This was one of similar experiences I've had and I feel no resentment towards MiniInTheBox. It's just one of those things. After all this was just supposed to be an easy way to get a phone case and protector that's hard to find in retail stores. So I'm back to where I started.I ordered an item and I accidentally forgot to put in a coupon code, I cancelled the order soon after before it was shipped. I went through the cancellation process, at the end they had said "customer service will reply within 1 working day." I cancelled it on the 5th, it is now the 8th with no reply. I'd like to know the status of the refund, since the cancellation was made soon after I assume I should get a full refund as of your policy. Order Number: ************** Tip for consumers:avoid it like the devil Products used:Clothes Service Value Shipping Returns QualityUpon buying the item the ticket said 5-6 day delivery contacted support when 2 weeks passed (14 days) they said please wait 30 days for your item... also noticed 30 day return policy from the day they ship it to you... so basically this is a scam and if i am not happy buy the end out this you will be getting a letter from my lawyer. ( upon writhing this review mini in the box customer service has contacted me and is handling the situation professionally and swiftly)Sito ben fatto con moltissimi prodotti. L'assistenza clienti è anche molto disponibile a risolvere i problemi e a fornire rimborsi in caso di mancata ricezione del pacco entro la data prevista. Purtroppo le spedizioni ordinarie sono mediante posta classica e ho ricevuto più volte alcuni articoli danneggiati.I took a chance an ordered a few shirts. The sizing is not even remotely close within several inches for the garment being to small. The website claims to accept returns but does not work. The website does not perform any function of Customer Service and does not allow contacting the company. Actually, the website is dysfunctional for everything except taking your money. There is no phone number and the company does not seem to operate in the US. Save your money and buy from a better retailer. Tip for consumers:The company's' website is a disaster and should be taken down. Products used:None of them fit. Service Value Shipping Returns QualityPer pochi Euro ho acquistato una pellicola protettiva (no vetro) per Lenovo Yoga 10 B8000. Non è facile trovare altrove pellicole di materiale plastico, ma questo negozio è ben fornito. L'imballaggio è molto accurato e l'oggetto è conforme a quello ordinato. I tempi di consegna sono molto lunghi, anche se rispettano quelli dichiarati. Service Value Shipping Returns QualityI have waited many days for my package but it turned out to be delivered to the wrong address. I contacted miniinthebox to request a refund and at first it was a little frustrating since I wasn't getting any help but after I left a review on Sitejabber, one of mininthebox supervisors Named Tammy was willing to help me through the process and my refund came through in no time which I really appreciate. She was very kind. * MiniInTheBox attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respondEu compro no MiniInTheBox já há algum tempo e nunca tive problemas com minhas compras. Os produtos são de qualidade e são enviados de acordo com as especificação do site.Je fais des achats régulièrement sur ce site et je ne suis pas encore déçu des produits en tenant compte du rapport qualité/prix. Cependant le délai de livraison est parfois long certainement selon les pays.Ordered two shirts for my brothers birthday. Shirts were cut poorly and not wearable. I paid $50 for shirts + shipping. Their return policy said i could only return them to China for a full refund after 2-3 months and shipping was over $40 to do that. Or i could get 15% of my purchase price back, but not the shipping i paid in the first place, so 15% was about $14...so basically i lost $36 on the deal. Date of experience: June 20,2023 Tip for consumers:ordered two shirts for my brothers birthday. shirts were cut poorly and not wearable. i paid $50 for shirts + shipping. Their return policy said i could only return them to China for a full refund after 2-3 months and shipping was over $40 to do that. Or i could get 15% of my purchase price back, but not the shipping i paid in the first place, so 15% was about $14....so basically i lost $36 on the deal. Date of experience: June 20, 2023 Service Value Shipping Returns QualityHet is echt een aanrader dit ledlampje. Maar over de verzending ben ik zeker niet gelukkig mee, even de cijfers... BESTELDATUM: August 29,2017 VERZENDMETHODE: Expressverzending 3 - 4 werkdagen Het kwam binnen op 12 september En artikel was op voorraad in het Europees magazijn.Great shop with lots of cool gadgets. Service is very good and I really like the low prices. If you take the free delivery it take two weeks for your item to send, but that's no problem to me. I rate Miniinthebox.com 4/5.Ottima come sostituzione della lampada alogena su Tizio Artemide. Questa lampadina a led funziona anche a 12 V in corrente alternata quindi può rimpiazzare direttamente la versione alogena montata su queste lampade. Ci vuole un minimo di manualità in quanto i terminali delle due versioni non sono uguali e quindi c'è bisogno di un adattamento. Bella luce senza più calore.I originally wrote a negative review for light in the box/mini in the box because I had trouble corresponding with their customer service regarding a return. The matter has since been resolved. I do feel that it was more difficult to to contact their customer service than it should have been and hopefully they can streamline this process in the future. That said, I did get my refund and will consider using using them again.Their return policies are what you might expect from a Chinese company we don't do returns or want it back. Products used:Shirt Service Value Shipping ReturnsThat's what I order the one on the table is what I got. It's a complete con and the make it pretty well impossible to return. I got scammed.All advertised clothing sizes on this site are way off. And when you try to return the non-fitting item, you're informed that you must send it to China and wait 30-60 days for a refund. By the way, the high cost of sending items back to China are... you guessed it -- on you. Of course, this flim-flam company offers an alternative: they'll pay you 10% to shut up and go away. Save your money and your dignity. Don't get hoodwinked by these scam artists. Service Value Shipping Returns QualityI purchase from many online stores and am able to say that I have no regrets purchasing from Mini in the box. I have received all my orders in good time and where there have been disputes of any nature it is addressed very efficiently. The product quality is sometimes questionable but i cant really blame that on the site. I make it my duty to research all the products I order beforehand.Shipping Method: Express Expedited (4 - 5 business days). They shipped 9 day after i was pay money. It is so bad idea to shop from this site. UPDATE: Customer Service Contact with me and they solved my problem, thank you. Service Value Shipping Returns QualityI ordered a brass shelf from this website, however, it did not provide the full dimensions and the depth of the shelf ended up being way deeper than the pictures made it appear. On the day I received the product, I requested a return as I knew it would not fit the space I needed. Instead of providing me with the steps to return, they stated that because it is categorized as a "bathroom accessory" it is not eligible for a refund/return. They referenced their return policy, which is poorly written and very confusing, and not something that was referenced during the point of purchase. There was never a notice stating this was a final sale item or that it could not be returned. So now I'm stuck with a $80 shelf that I cannot use and a bad taste in my mouth from this pathetic company. Tip for consumers:Don’t shop here. Products used:I ended up with a shelf I can’t return. Service Value Shipping Returns Qualityci è voluto molto ma molto tempo prima che arrivasse quasto pacco, ma alla fine sono soddisfatto. è una ottima torcia led fa molta luce, proprio quello che ceravo....... consigliataaaaaa N.B. biscogna comprare un adatattore europeo da aggiungere al trasformatore x ricaricare