Unfortunately, my experience with this jewelry company was extremely disappointing. The ring I purchased came with noticeable defects in the cut of the stone, which immediately caught my eye. The promised quality did not correspond to reality, and the customer service left much to be desired - there was virtually no response to my requests to return the goods. Such an attitude and poor product quality are inappropriate for a jewelry brand that claims to have high standards. Tip for consumers:Always check reviews of the jewelry company before buying. When you receive your jewelry, inspect it carefully for defects. Make sure that the company has a clear return and exchange policy. If possible, store at stores where you can personally evaluate the quality of the jewelry. Keep all proof of purchase, including receipts and warranty cards. Service Value Shipping Returns Quality Date of experience: November 7, 2023Their ear cuffs don't say on the ear securely and get lost extremely easily. They were a waste of money. Tip for consumers:The ear cuffs don't stay on the ear securely and get lost really easily. If you decide to try them, wear them indoors for sometime, and if you lose them, at least it's easier to find them and return them. Products used:Ear cuffs Service Value Shipping Returns Quality Date of experience: August 29, 2022