Terrible company Terrible company. Tried to sell me a laptop as brand new, but it didnt work. Then told me to register it with Hewlett Packard at which point I found out it was FIVE years old and guarantee had lapsed. After five weeks of arguing with them finally got a returns label and now fighting for my refund. Tip for consumers:Five weeks and still arguing for my money back Products used:A Broken five year old laptop, Supposedly brand new Service Value Shipping Returns Quality