Coupon > All Stores > SheIn Coupon > SheIn

  • Site Name:SheIn
  • Site Url:http://www.shein.com/
  • Coupon use:How to use SheIn coupon
  • SheIn Shipping: SheIn shipping
  • Description:Sheinside是一家定位於街拍潮流服飾,快時尚的女裝以及配件跨境電商網站,正如它的名字“Sheinside”,這個網站似乎有著洞悉“她”內在需求的穿透力。
  • SheIn Review

    There is no support. Period. I received a damaged sweater and opened a ticket 20 days ago. No response. Now I can't return them either because it passed 35 days after the purchase date. But it took 2 weeks for me to receive the sweaters, their 30 days return policy is fake! So to avoid trouble, do NOT order from them unless you are sure and don't mind throwing the money away if the item is damaged. Tip for consumers:don't buy anything from them. Products used:sweaters. Service Value Shipping Returns Quality
    By far the worst site in History. Placed a order April 23,2020. Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. FedEx says they don't have it. I have received other packages from China that I ordered after this. Full of $#*! website. Never again! Customer Service only apologizes and give you a standard message that doesn't even go with you email you sent. It seems they can't read English. I wish I could give no stars because 1 is to many.
    Worst experience ever... I placed an order in October 2020(for Christmas) received the wrong order in November (all size xs plus they are items that I never ordered) I am having the worst experience trying to return the product and get my money back ( still emailing today Dec 21) Shein keeps sending me an incorrect label that will not scan at my post office? Therefore I am unable to return it or get my money back ( over $50). Frustrated!
    1. They send out things in multiple batches on the same order. 2. You have to choose from multiple batches when processing a return. 3. There is no way you can catch hold of a live agent except after your first purchase. 4. Their shipment gets delayed for no reason. 5. Raising a ticket often means being tossed between departments with no actual results. Tip for consumers:Extremely horrifying shipping and return policy. Barely any live customer service. Buy at your own risk with no hopes of return. Products used:Clothes, shoes jewelry Service Value Shipping Returns Quality
    This will be my first time having an issue with shein but today i purchased some boots they charged my card and a few hours later cancelled my order but never refunded the money. This is a big no no for me because i never cancelled the order and i never received a refund. I dont appreciate neither action because before you just cancel an order at least semd the person's money back.
    I bought a jacket from Shein but it was inferior quality and too small, despite XL being my normal size, so - after a week's nightmare of repeatedly ignored requests for a refund - I managed to get it approved, or so they said, and sent the item back but then they changed their mind and sent me yet another jacket exactly the same product and size, it's been going on for weeks and still I haven't been refunded. Avoid like the plague! Service Value Shipping Returns Quality
    I ordered a lot of clothes from them. The strapless bra came missing a part of it, but I couldn't make a return since it's personal item. Tried contacting the customer service and there was no real human replying at all. I also want to return several other tops due to their poor quality, but there is literally NO WAY I could get a return label. This is a total scam. Do Not buy anything from SHEIN!
    This is the most unprofessional non thorough company I have ever had to use! I placed my order dec 15 and I paid for express shipping. On Dec 30 I haven't received 1 item. I haven't been given any tracking updates just emails about more delays. They used DHL for delivery and their website malfunctions and not useful. Purchased almost all my 10 y/o Christmas gifts from Shein. Safe to say her Christmas is ruined. Tip for consumers:Delivery time is not accurate u will be left in the dark after you place your order. No Customer service no contacts no info Products used:Still Haven’t received them
    I wrote a review on Shein about receiving broken items and no way to contact customer service. They wrote back the reply below. So….I go to their suggestion but no "message bar" in sight! Reply from SHEIN 11 hours ago Hello, sorry for any inconvenience. To protect your privacy, we suggest you contact our customer service through this link: https://us.shein.com/robot?page=navigationBar. Please type your question directly in the message box to get an answer or solution. If the answers don't match, please go ahead and describe the issue in detail and submit a ticket to get manual service. We'll offer a proper solution for you asap. Thank you and have a nice day! Tip for consumers:Do not buy from SHEIN. They do not have any way to contact customer service. Products used:The earrings that did not arrive broken. Service Value Shipping Returns Quality
    Returned items and did not get correct amount. Said things were not in parcel. Lies! I have proof of posting with weight so they could check. THEN they kept £41 + for "processing fee". No mention of this previously. Terrible customer service and total disregard for their potential customer. Out to make money and cheat. Raising complaint with Paypal. Tip for consumers:Do NOT use Shein unless you want to be ripped off. Products used:clothes Service Value Shipping Returns Quality
    SHEIN is a great place to shop if you're looking for affordable fast fashion but. If the item doesn't have any reviews then you're definitely taking a gamble. SHIPPING: about 3 weeks arrive QUALITY: 3/5. All the items were a bit thin, which is fine for late Spring and Summer. However, the shirts I purchased came out so thin, you could easily see my bra underneath. I would advise staying away from anything white on SheIn honestly. OVERALL: You get what you pay for. I think SHEIN is perfect for those who want to stay in trend for the season on a budget. I wouldn't expect the items to last very long tho. I'm including unedited photos of the off-the-shoulder top I purchased in black and white. You can see how see-through the white one is.
    The only available USA phone number has NOT been set up?! Trying to deal with their customer service in CHINA is most frustrating and a complete waste of time. After the "chat" they always stated "issue solved" but NOT at all. Trying to request a change of address took 12 chats to no avail. They kept saying info "updated" but never gave permission to delivery company to change the address. Will never order from them again even though the prices are great!
    I ordered about 17 items most were for this upcoming Easter. This order included my grand daughters Easter dress and shoes. They kept pushing the delivery date back until now it's been almost a month. They stated that as a courtesy they would provide a refund but I would still receive my order. Now when I check the website the items are not there. States they've been refunded. What about my baby's Easter dress and the other 17 items? This is a shipping nightmare! Service Value Shipping Returns Quality
    I placed an order on March 20,2020 for 127,50$ and up to today never received any items from them when I check the tracking keep saying it was returned to Shein, tried contacting them several times to resolve this issue without any success and its only automated massages that's not related to your concerns, been so patient waiting after I called my credit card company and it was over month to dispute it, so now I am short on 127,50$ never again buy from this SCAM, lesson learnt in hard way. Tip for consumers:stay away from the SCAM Products used:Shoes, jackets, skirt, etc. Service Value Shipping Returns Quality
    I ordered on Shein and asked my colleagues to join in as it was a site that looked like it had decent clothing, the four of us selected items so we could split delivery cost if needs be. SInce I ordered and tried tracking the order it keeps saying processing order and this is 20 something days back its been almost whole month now waiting on this order with no update. Till this day order is still being processed.
    Each time I place an order from SHEIN they would send me used, stained and torn clothes clearly that has been worn before as the clothes would smell of body odour! I have never experienced this kind of treatment from any company in my life of online shopping. This company needs to be shut down asap. Please note that those images are just a few of the many that I have received in the past. Tip for consumers:I want this unhygienic company closed down asap. They can’t keep on trading like this. Products used:None of the clothes were used as they all had body odour, apparently they’re supposed to be new from so called SHEIN! How do you justify that as a company?
    I signed up for SHEIN text messages per a prompted request on the app, in order to receive a 15% discount on my next purchase. The following day began a long barrage of emails and phone calls from so many different solicitors. Never once had that problem before I agree to texts from SHEIN. It's quite clear that they are selling customers personal information to solicitors without customer consent. Service Value Shipping Returns Quality
    By far the worst site in History. Placed a order April 12,2021 today is now May 7,2021 and I still haven't received my package from USPS says they have not received the package from the shipper. I have received other packages from China that I ordered after this. Full of $#*! Website. Never again! Customer Service is not responding to you as well. It's a scam, I am trying to get a refund through Afterpay, they cannot refund unless SHEIN cancel the order, which I am unable to do so, $87 is down the drain, It seems this is how the scam to make it cheaper for consumers. Really bad business practice, if you can't contact the vendor Tip for consumers:use it at your own risk, Hit or a Miss Products used:shoes Service Value Shipping Returns Quality
    SHEIN is that a good website? I shop there all the time best purchases I could've made. Everything is cheap? Products used:Clothing, cosmetics, school supplies, and nail supplies Service Value Shipping Returns Quality
    Horrible company. The tracking updates keep changing everyday and then suddenly disappears. I don't know what's happening with my order. It's been over 20 days and I still haven't got any updates. Worst company ever. I am still waiting on 2 orders. Don't know if they will ever arrive. I tried Shein for the first time and I am so disappointed. Shein Canada is the worst. Stay away from them. Wasted over $100. Wish I could give them a zero rating. Tip for consumers:Never use this site ever. Waste of money. Products used:Wish I could give zero stars. Service Value Shipping Returns Quality
    Beware before you buy! I've poured thousands into Shein, only to be met with endless refund hassles. They often ONLY RETURN PART of your money for returns, making you jump through hoops to contact customer service for the full amount—a task that's nearly impossible. And after weeks of waiting and sending 5 to 8 emails, they sometimes claim they never received the returns! It's a frustrating cycle of DECEIT. As someone of Chinese heritage, it pains me to see such practices, seemingly reflective of a "Chinese way of doing business". Truly, the worst shopping experience ever. Service Value Shipping Returns Quality
    Dont trust them! The return service is a horror! Firstly it takes more than a week or two to hear anything from them after sending the returned goods, then the refunds are ALWAYS incomplete! This means they only refund parts of your returns, and for the rest, you'll have to try to write endless emails to chase them down to refund. With my last two returns, still some items are missing. In one case, the process went on more than 3 months so the case was expired, and I didn't get the full refund! The second: they claim they didn't receive returns from an entire order, which I sent back together with some other orders, what a mess! The total value of these missing refunds sums over EUR 100, but I've spent more than 3000 on Shein in the last 2 month, what a waist of money! Never trust it again! loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Kimberly O. 2 reviews 20 helpful votes Follow Kimberly O. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Zero stars if possible. Cheap ugly fabric, not as described. Packages marked as delivered, when NOT” August 15th, 2020 Dont waste your money. Seriously, I've had more aggravation shopping with this place. Go for walk and enjoy life. Zero stars if possible. Cheap ugly fabric, not as described. Packages marked as delivered, when NOT delivered. Finally arrived way later and an item was missing. Back to the dispute center. Argh! I don't know how they are in business at all other than people not believing these reviews. Go enjoy your life somewhere else!
    Very cute shoe comfortable. Doesnt roll off, fast delivery, however product not so strong, my shoe broke 5mins after putting them on hence the four stars. But overally they were beautiful shoes
    The clothes came in fairly quickly, but the items did not fit me well and were made poorly so i returned it using their return label per their return process and 3 weeks later still no refund or any type of customer service contact information that works. I'm sure others lost more than I did, I will have to try and contact my bank for an inquiry to this company and try to get my money back
    Once received. They won't allow returns. There is no place to authorize or contact to initiate. Beware! Tip for consumers:Have someone to give your unwanted items to but don’t spend money you can’t afford to lose! Products used:None Service Value Shipping Returns Quality

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