Cannot search members on Skype, returns error messages. Messages undelivered, never received. I believe Skype is hacked, probably internally by it's own staff. Do not trust this app with any personal info. Dishonest charges to bank without permission. Corrupt company earlier comment did not show here, This site not tor friendly, they want to track you. Date of experience: November 1, 2019I stopped using Skype a few years ago and this is why. I was getting one friend request after another from these so called women that kept sending me links to join porn websites. Blocking and reporting was not working as they just kept on coming. Read the Skype forum and other people were having these same issues but staff weren't listening and only closed the threads. In the end I got so annoyed and fed up with it, I quit Skype. Date of experience: May 29, 2020I use skype to keep in touch with distant friends and relatives. We can call each other and even see ourselves through webcams. Most technical problems are easy to fix cuz they are not always the fault of skype but of bad mic or camera Date of experience: November 5, 2018Terrible IM program unreliable. Cannot change computers-you will not be able to login. If you travel you skype will be unavailable to you since they automatically identify you as a hacker and block your account. Spy on your chat and will delete your account for promoting other im programs. Corrupt, incompetent company with bad user interface and poor support. Tip for consumers:Skype USED to be good until Microsh*t took it over and ruined it along with everything else they acquire. Products used:switched to LINE. much more reliable. Date of experience: April 3, 2020Skype is valuable in business, It permits individuals to work from the home, it has numerous accommodating highlights including bunch video considering that saves a great deal of movement time and cash for the organizations, organizations can speak with associates, and it assists the organizations with conveying bunch gatherings from better places. Easy to use. Easy maintenance. Easy to connect to another person. Tip for consumers:Video gathering. Introduce android telephones. Cross-stage Support. Decrease in Travel Costs. Expansion in Revenue and Opportunities. Cost Savings. Validation. Products used:Different Service Service Value Shipping Returns Quality Date of experience: July 9, 2021One day my skype account didn't work. I undated everything nothing! After some time I finally tried to cancel my subscription but couldn't. Had to call my credit card company to shut down the card. Even to write this review it says if I don't include my subscription It may not get posted. Terrible. Larry Service Value Shipping Returns Quality Date of experience: March 26, 2021Positive reviews must be from skype employees or those who use it on one device only and are technically ignorant. Skype is basically spyware. It spies on your browser activity, recording and tracing it while u use skype instant messaging. Run by microsuck they will delete your account for criticizing them in your private skype messages. Slow to load and sign in. Frequent login problems. Cannot change devices or account will be blocked-another spyware feature. Try line. It's better. In fact there are many IM programs that are better than skype. Date of experience: July 31, 2020Signed up for Skype and used it for a few months and it worked well. The nightmare began when I tried to cancel my subscription. You may find this hard to believe but first I had to create an account to close an account. HUH? Anyway, after several attempts over several days I was finally able to chat with customer service. I explained that I wanted to cancel my subscription and guess what... SHE COULDN'T DO IT! She was however, able to direct me to a previously unknown page. I completed the process and now the coup de grace. On a virtually instantaneous internet service with electronic account maintenance it will take 30 DAYS! I guess they just want to get one more monthly payment? UPDATE: I waited the required month and would you believe I was still unable to figure out how to cancel the service. Solution: Cancelled auto-pay with my bank. To Skype I say "Nanny, Nanny Noo Noo! Date of experience: April 16, 2018Personally I really like skype but sometimes its really slow or I cant here what the person on the other end is saying. Sometimes it just cuts off the person but on rare occurrences does skype have issues. Date of experience: August 9, 2018Just like anything else Microsoft buys, when Microsoft buys it, it turns into absolute crap real quick. If you're gonna use this malware/spyware, I suspect using it on a mac so your chances of getting infected are much more slim. Skype, you were doing just fine until you partnered up with Microsoft. Now my Skype account that I signed up with through facebook several years ago, no longer works and all my conversations with friends are gone because you require a Microsoft email to sign up. I had to sign up for one just to use Skype. You're supposed to broaden your platform not narrow it down. Aside from that, it gets 2 stars instead of 1 just because I been using it for years to keep in touch with family members and loved ones. Skype is a better alternative for this than Facebook because you're just talking to people. Not venting out all your life's problems in a public post. Skype works well with all that. But now it's time to do away with you, Skype. This is goodbye. Date of experience: March 13, 2018I remember in the begining... These Skype ONLY webcams... Boi oh boi did i get ripped of by Skype Hype I never liked it and or the idea of it. Now though, i can accept the idea, But again. It won't offer canadian numbers And is an app only call thing. So wifi needed. Textnow does the same for free. And offers Service providing for around 20~40$ so... Just sad they also are not in canada yet id pick it up over my landline But skype to me. Remains just an overhyped brand like facebook. It was indeed the one that launched the whole crave so ill give it credit to that Date of experience: July 28, 2018Is it just me? I've scoured the skype website to see if I can chat or call support and can find nothing. Every time I try to weave my way through the "Contact us" category to an actual person I end up back in the same Groundhog day of their virtual agent trying to guess(badly) at what my problem is. It SHOULD NOT BE THIS HARD. I ordered a monthly international credit for 200 minutes to Nicarague, assuming this would be more or less a 30 day thing, for $30. Turns our it expired at the end of THAT month... 3 days later. It also never worked. I'm trying to call to rectify the situation and it seems impossible. If anyone knows the fast track will you please share it with me? Tip for consumers:Dont. Products used:None. Date of experience: April 4, 2021I needed to switch my phone supplier as Skype did not integrate with my new CRM and it did not work most of the time either (they blamed my WiFi, but all other communication systems work fine). I followed the full switching procedure several times together with the new telecoms provider but Skype have been extremely unhelpful, refusing to provide the details we need, leaving us to have to keep guessing and use trial & error. After nearly 6 months of trying to get this resolved, I have had to cancel the Skype contract and lose the phone number too. Not ideal for my business, but I cannot spend any more time chasing them up. When you need to contact them, it takes a significant amount of time waiting in queues and then waiting for each response as the support operators assist multiple people at a time. They then never get back to you when they promise (despite telling them I don't believe they will get back to me - they insisted they definitely will and make promises which they inevitably always break). Taking this service has been a big mistake. Service Value Quality Date of experience: April 8, 2021I have been using skype to keep in touch with many of my family members and loved ones this is an easy way to add us all to video chat and keep communication going and watching in real time our family growing together. Even being so far apart :) Date of experience: May 19, 2016Arrggghhhhhh very frustrated with their service. The software can be buggy, latest update has come with multiple problems, cam and calls are dropped. The damn window keeps popping up every minute which is very annoying, gets in the way of whatever work you're doing. I used to recommend skype, not anymore, won't use them again til they fix their buggy software. Date of experience: December 19, 2009Like everything else they touch microsuck ruined skype. It's hacked, u cannot maintain the same id/account. It's slow as molasses and they are dishonest, charging me for phone credits I did not approve after lying that they would not be imposed for several weeks. Bunch of wankers, I hope they are getting good salaries for their scam product. There is no limit what people will do to keep a job, they will work for liars and scammers and pretenders. U cannot keep the same skype id if you change computers without going through a bunch of bureaucratic crap verification procedures that usually fail. Their interface is very user unfriendly and you must stumble around wasting a lot of time trying to figure out how their crap program works or doesn't. Hopefully Trump will break up some of these consumer abusive companies, and now would not be anytime too soon. Started by a thief, billy boy gates and descending into a big incompetent company that, after years and years STILL cannot produce a good OS and is becoming more and more abusive with its totalitarian spying on your net activities. Really, these people should be in prison, not making money on the net. Sitejabber must be in cahoots with MS, since you cannot use a proxy to post here and you must enable javascript so they can track and profile you and maybe even ID you. Date of experience: September 1, 2019Skype used to the the standard system for calling and it was great at that. Video came along and the service started to be worse. Now as they moved away a P2P network, the calls don't have the same quality. If it wasn't because it's free and easy to use, I think we'd have ditched Skype a long time ago! Date of experience: May 2, 2014I think I ahve no lcue who or what they are. Never been on the site before. Yet I am being billed multiple times a day? How did they get my information? Research online shows this is an on going problem with Skype. Date of experience: October 28, 2009Skype is such a cornerstone of online communication nowadays that it's almost entirely useless to write a review for it. Everyone knows about it. That is why it's completely buffling that for the last several months Skype completely neglected the ever-worsening problem with its mobile app for Android. Put it simply - it doesn't work. Constantly crashing mid action, drops calls, and randomly shuts down. Worst of all, the issue is not being publically adressed by the company on the forums. Whatsapp's announced video calling feature can't get here soon enough. Service Quality Date of experience: April 8, 2015I bought a Skype number. Sometimes it does not work. That's why I did not continue using it. I had a contract for 3 months, but after that they automatically charged me for another 3 months. They will charge you automatically until you go to their website, and terminate your contract. Date of experience: February 22, 2013Their forums are filled with complaints from users who can't use their CC to buy more time, with the lack of anyone to talk to, with the lack of anyone telling them what's wrong, with declines on the CC when Skype actually billed them. This all happened to me as well. They stink as a company when you have a problem that they cause. Stay away give your money to a Company that cares. Date of experience: April 1, 2011Like, my skype app is so glitchy, I have to constantly get out of it and go back into it just to talk to someone. Also, the CAPS is broke cause I've got to constantly insert the caps function every time, after I enter my text. It's annoying to do and wastes time. Another thing is that some of my messages don't send over skype mobile. Not only that, it happens a lot to my friends trying to respond to me. I don't get calls either when I'm called upon. The buttons are probably broken too, because ever since the latest update, I'm barely able to send a thing. I can barely press the send button without pressing the emoji one. That's very annoying as well. And when I do press onto the send button, it doesn't even send most of the time. Like, I have to press it a few times to actually get it and avoid the emoji button, but not to miss the send button. Everything is just so glitchy and stuffed into each other. Value Quality Date of experience: November 11, 2015Good luck trying to fully cancel your membership. Days are limited for such scamster companies and their practices. This company will never regain trust. Service Value Shipping Returns Quality Date of experience: August 24, 2023My Skype account was hacked. (I since learned there is a way to do that and I dont want to give too much information as to how that was done. It was very obvious as to what they did when I looked at my account.) Through the auto recharge set up with my PayPal and then with my bank account the hackers managed to take hundreds of euro from me. They ran through my Skype credit and straight into the auto recharge which is linked with my PayPal account. Multiple repeat takings emptied my PayPal balance inside a minute. Then in a domino effect they used the same method with the auto recharge function to get into my bank account. By the time more than 400 euro was taken my banks fraud detection shut it down. In the end the hackers cleaned me out of more than 600 euro. My Bank paid me back as did PayPal. The scam and hack is/was very obvious. Could not be calls as autorecharge went through consequetively within seconds running into hundreds of euro. Skype did not and have not been co operative at all with this. Disgusted with Skype and strongly recommend everyone to not have auto recharge set up with Skype. You are open to the same hacking and scam I was and your bank may not be as supportive as mine was. Skype certainly wont be. Date of experience: May 16, 2016Update 8-2024: Skype is still stealing by making unauthorized credit card charges to your bank. They are either DOWNRIGHT THIEVES or they are so screwed up lacking security that they allow hackers to make unauthorized ccard charges. A class action lawsuit against this ripoff subsidiary of micro$#*! is in order. Voice quality is good, but numbers reported BLOCKED by user were NOT blocked according to the numbers owner. MS is an evil company, they ruin everything they acquire, no surprise their found was the sociopath Gates. Problem is there aRE NO good voip providers online. They are ALL crooks as far as I have been able to determine. So you have to decide: Do you want good quality calls and are you willing to let them steal from you to get them? 2nd attempt, got error message to "contact support" first attempt did not go through. If you want a more honest idea of skype try looking at trustpilot. The many users there give it like less than two stars. I really don't see how skype got such a high rating here as it doesn't deserve it. This is what you can expect from skype and has happened to me on more than one occasion: Charging my credit card after saying was free trial for 30 days. Then recurring charges that my bank had to stop. Deleting your account for so called "security reasons" meaning the skype staff didn't get laid the night before. There was no security issue, they just like to delete accounts for no particular reason. Trust me it happens alot. Many reports of them spying on your chat and they have not denied it when they were asked. Phone calls are NOT encrypted once they leave the skype servers, so others can hack your private conversations also if they know how. Skype USED to be a very good program a few years back until Microsoft took it over and ruined it, like they have with so many acquisitions. Tip for consumers:warn your bank about skype unauthorized credit card charges. copy all your contacts cuz skype WILL nuke your account when you go overseas or use another computer. Very intrusive on your home machine. DO NOT discuss anything you don't want the public to hear. Skype employees spy on chat. Make complaints to attorney general ( I think CA) about skype stealing. Products used:international calling via VOIP Service Value Quality Date of experience: August 2, 2022