Coupon > All Stores > Snapfish Coupon > Snapfish

  • Site Name:Snapfish
  • Site Url:http://www.snapfish.com
  • Coupon use:How to use Snapfish coupon
  • Snapfish Shipping: Snapfish shipping
  • Description:隸屬於惠普的一家全方位提供照片存儲和網上衝印服務的公司。Snapfish對全球20多個國家7000多萬客戶提供服務,號稱已幫客戶存儲了30億張照片。喀嚓魚不僅可為用戶提供專業、高質量的網上衝印照片服務,同時還提供免費的網上分享照片及無限照片保存空間服務。
  • Snapfish Review

    I ordered 4 photo books of our California family vacation of 4 beautiful, crisp, sunny days. The pictures are awful in the book! Skin looks pale white and sunny blue skies look grey, and every picture is blurry. The sky in the bridge picture is bright, almost cobalt blue in the original. Even Walgreens prints are better. I have gorgeous Snapfish books from years ago, I don't know what happened. :(( Tip for consumers:I have a half dozen gorgeous photo books from Snapfish - great color and crystal clear photos. Not sure what’s happened, but now the color is awful and the photos blurry. The quality is so bad I’m going to throw the books away! Products used:Photobook Service Value Shipping Quality Date of experience: December 14, 2024
    I ordered our photo Christmas cards the 1st week of Dec they were stuck in GA for 2 weeks I had to personally file a missing package with both UPS and USPS since that's the way snapfish sent started with UPS - finish with USPS. When I got them 4 days before Christmas the quality looked like junk in fact the 24 hour service at Walgreens that I had always used prior was superior to what I got. They also left off the envelope return address which was supposed to come with it. The ornament I purchased extra of the photo on the card had a hole for the ribbon right through my grandson face making him left off the photo. I tried multi time to contact snapfish they have no number was finally able to chat online and they said " sorry thanks for your business" pitiful customer service. I would not recommend them at all, that experience set me back $90 plus shipping for 60 cards that look awful - an a whole lot of stress! Please use a different service so you are not disappointed. Service Value Shipping Quality Date of experience: December 20, 2024
    I ordered a few 4x6 prints as part of a larger holiday card order. I was charged $7 for shipping just for those prints. I also ordered multiple calendars and the shipping was WAY more than actual USPS. Disgusting the deceptive sales practices. I won't be buying from snapfish again Value Date of experience: December 16, 2024
    Our order came completely wrong, even though the PROOF we approved showed differently...spent two hours is a chat - which they claim to have moved to for efficiency - and never got any solution...told I was receiving credits, which I never received...and zero Holiday cards for us this year. Snapfish can NOT SUCK ENOUGH! Date of experience: December 16, 2024
    I ordered calendars on Cyber Monday from Snapfish. First off, I waited until then because Snapfish is so expensive. I needed the discount. At checkout I was given an estimated delivery date of 12/14. It is currently 12/16. The order status on the Snapfish website has an estimated delivery date of 12/13 (three days ago), but the status says my order has not been handed over to UPS yet. I'm currently trying to get an answer from Snapfish on when I can expect to receive my order. UPDATE: I was finally able to get through. They cancelled my original order and re-ordered it all. They told me it would be here by the 20th. It is now the 23rd and the re-order has not status listed. Trying to contact them again. I would highly suggest not ordering from Snapfish. Products used:Haven't recieved the order yet. Date of experience: December 16, 2024
    Printed holiday cards off center. After 4 chat conversations of more than 30 minutes each, they finally agreed to reprint. They promised it would be better. Reprint project arrived, and it was worse then the first. And no response to multiple emails and requests for refunds. These people are the worst. I should have stuck with Shutterfly- they are always reliable. Products used:Holiday cards. Never buying from this company again. Service Shipping Returns Quality Date of experience: December 3, 2024
    I spent hours perfecting the layout etc of 20 identical calendars for Christmas gifts. Got to the checkout and was going to be charged $144! Contacted Australia Post and the correct price is $20. Every communication from Snapfish says that their postage prices are not based on product and weight, but reflect the overall costs. Translation: they inflate postage prices to offset the huge discounts they offer on outrageous original prices. Date of experience: December 1, 2024
    TERRIBLE! Bad, bad, bad.Do NOT use this company. Everything from not sending me my order to a complete run around beyond that. Whatever happened to customer service? Date of experience: December 18, 2024
    I was a customer for years. I just ordered 4 items only received one. Had high COD charges on others. Customer service is non existent Tip for consumers:Customer service is chat. The order was shipped to Canada. The value on packaging said 42 dollars for 10 dollars of prints. So customs collected tax. Then the shipper paid it and charged a fee. My COD charges were 20 dollars for 10 dollars worth of prints. I complained and was told there was nothing they could do. I will never use this company again. Products used:Prints and cards Service Value Shipping Returns Quality Date of experience: January 2, 2025
    DON'T EVER DO BUSINESS WITH SNAPFISH! THERE IS NO WORKING PHONE NUMBER FOR CUSTOMER SERVICE! I KEEP GETTING THESE SPAM EMAILS FROM THEM WITH NO UNSUBSCRIBE LINK. IF YOU TRY THEIR "CHAT" IT'S ONLY AN AUTOMATED AI SYSTEM THAT IS USELESS. IT REJECTS THE "LIVE AGENT" OPTION AND ACCORDING TO IT, I HAVE TO LOG INTO MY NON-EXISTANT ACCOUNT TO DELETE MY INFORMATION! Interesting - I just went onto the BBB to file a complaint against this BOGUS company and BIG SURPRISE, they have an F rating and nave NEVER RESPONDED TO ONE SINGLE COMPLAINT! Date of experience: December 4, 2024
    HORRIBLE. Don't use them. I used them since inception. My latest order NEVER arrived. I tried to email them. Nope. No email to use, no phone number to call. They were to send a second set of prints. I Have a tracking number. NEVER ARRIVED and tracking number NOT FOUND. They have become an AI invisible entity. GOOD BYE. You will SOON be out of business. Tip for consumers:Don't use them. They have removed the human element of customer care and opted to use AI and with that all the frustration of using that horrible service. Never received my prints. Chatted online with them. Stated there would be another order sent. Included a tracking number which isn't valid. Prints never arrived. No recourse to get this done. Products used:Snapfish Service Shipping Returns Date of experience: September 23, 2024
    Tried to contact them to replace broken lid. They cut me off 5 times. Zero customer service or care. I would absolutely avoid using snapfish as they have substandard items and no customer service Tip for consumers:Avoid. Zero customer service Likely scam Products used:Travel mug Service Value Shipping Returns Quality Date of experience: September 23, 2024
    I have ordered their lay-flat books for years and now their quality went from very good to horrible. They ship products that have terrible workmanship. When trying to talk to Customer Service, they lie about what they sent you and promise to get back to you and never do. I've done a lot of business with this company over the years, but it's all over now. This billion dollar company does not stand behind their products. Tip for consumers:Not long ago was a very good company, I believe it was bought out by another company which maybe the reason that their so bad now. Products used:None Date of experience: June 4, 2024
    I ordered prints for a celebration of life for my daughter. The celebration is on 5/18 when I ordered delivery date was 5/14 I got shipping confirmation that says they will be here 5/21. I chatted with Angela that was less than helpful basically telling me there isn't anything she could do for me n would send this information to next level of support because she is not able to authorize anything. Now I have no pics and can't get refund! Just ridiculous! I will not ever use this service again! Service Value Shipping Returns Quality Date of experience: May 13, 2024
    I have been using Snapfish for many years, I am very thankful to be able to used my old pictures stored on their platform. Loved their quality of their product and customer support, they stand behind making sure customer satisfaction is their number one priority. Also very happy with their app and the easy way to add beautiful detail to my photo album and mugs. Looking forward to many more years using your service and highly recommend your site! Tip for consumers:Start your project on your desktop and them it is easier to add pictures also continuing the work on the app Products used:Photo Album Service Value Shipping Returns Quality Date of experience: February 21, 2024
    I used a discount code, but for $15 I didn't think the images would be so grainy. I used high resolution, professional images from a vacation shoot. Up close, they are extremely pixelated. Would not purchase again, I guess that's why Snapfish is so cheap? Products used:Photo strip magnet, set of 4 Value Shipping Quality Date of experience: February 3, 2024
    I ordered photo prints on January 31st. The initial estimate read the delivery would be made yesterday. The packets have been sitting at the UPS sorting facility located 5 miles from my home since February 3rd! Now, the estimated delivery date is February 13. $11 to ship some photo prints and it's going to take 10 days to travel 5 miles? The delivery price seemed reasonable because it was UPS, but then it was transferred to the post office. Had I known this, I would have had them printed somewhere else. I had 2 orders so I paid a total of $19 in shipping for it to arrive in 2 weeks, maybe?!? Products used:Photo printing on photo paper. Service Value Shipping Date of experience: February 8, 2024
    I'm surprised by the other reviews I've read here. Maybe they've improved their customer service greatly in the past year. I had an order not arrive, and they reordered it for me and shipped it for free. Product was perfect; just like I designed. No problems with the chat function on the website. If you haven't tried Snapfish for a while, consider trying it again. Products used:Christmas ornament with photo Service Value Shipping Quality Date of experience: December 16, 2023
    I just received my precious Christmas card! When the ads all say great and the customers say terrible... this is open information. I wish I had read reviews and urge readers too. "cards" means "post cards". I also started receiving a lot of advertisements on my phone> I paid $5 each for a dingy looking postcard and print that was obviously cheap and uneven in contrast and a unified look. Thrown together for sure. They need to hire professional designers and graphic designers and come up to their false advertisement. Their beloved profit margin may go down but their contribution to community well-being and the pride of a good product should more than justify it. Never Never again. Tip for consumers:Common sense reasoning Products used:These questions are irrelevant to me Quality Date of experience: November 18, 2022
    I seen the reviews after I bought my pictures so then I was worried they would not come, but mine arrived on time and in perfect quality i would highly recommend because there is loads of discounts that you can get to make it really cheap Date of experience: May 12, 2020
    I am so disappointed in Snapfish after having success in the past. I ordered Xmas cards on Dec 2, which were set to arrive (per UPS notification) on Dec 11. Per the notification app, they sat in my city for days, were never delivered and then showed up across the country! Now it says they will be delivered by Dec 22, by which time I will have left town. Customer Service was no help at all and just read me a script ("you didn't deserve this to happen to you"). Come on. Even if it is UPS's fault, they should help problem solve. Service Value Shipping Date of experience: December 15, 2021
    I used Snapfish to order Xmas cards for 2023 holidays. Snapfish's confusing push notifications sales during checkout caused me to order the wrong photo tiles. They offered metal photo tiles for $2.99 ea. I ordered 9 of them. What arrived are foam mounted tiles. I reached out to customer service. The agent said that I definitely ordered matte finish and sent me a screenshot of the order. Fact is there was no indication of whether the tiles were matte or metal. I ordered them in good faith they were metal. Very disappointed. Will be using Shutterfly from now on. Date of experience: January 12, 2024
    There are now a lot of places to get personalized photo gifts, but I've always liked Snapfish. They don't seem to have as many deals/sales as say Shutterfly or some others. Otherwise competitive pricing and product selection. Date of experience: April 4, 2016
    I'm amazed about all the complaints in here (not judging!) it's been a while since used snapfish but this site it's been my family's option when it comes to print our pictures. Their quality was good, I even have a poster I printed with them in 2010 and the colors are still good. You gotta make sure your pictures are cropped like the way you want or check other details. Online services can be a massive headache. My sister still uses Snapfish and so far she's satisfied with the quality of the printings. Date of experience: November 7, 2019
    It is very upsetting that my old albums are gone - What a terrible thing to do to loyal customers of many years. The mobile site is so awful - can't look at your albums as a separate item - now you can't edit photos for light and contrast - online rep says that feature is coming soon - I should have stayed with Shutterfly. All my photos are here and can't be transferred. All free 100 print deals are on mobile site only - yet I have to use my laptop to make my projects- and view my photos carefully. The new marketing team should take a look at all the negative reviews - you have caused an uproar of dissatisfied customers! What a shame... Service Value Shipping Quality Date of experience: February 26, 2016

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