I placed an order on line for a pair of John Rocha Jeans. My money was taken from my account, plus extra charge for "exchange rate" difference. I noticed that payment had been made to a company in Huntsville, USA. I waited several weeks - nothing received! Yesterday I received a small package from a Company named Shishai, in CHINA,. The package contained 3 pairs of men's socks! Supposed to be Versace but obviously fake! No jeans! No packing slip, - no order details, only a Chinese telephone number. Tried phoning - no response. This is a toal rip off. Do not deal with these people. Very dodgy indeed!This business is a scam. Do not buy from them. They have been impossible to reach and no way of checking for the supposed items they shipped. So mad at them ugh Tip for consumers:Do not use this site ITS A SCAM Products used:Entire order Service Value Shipping Returns QualityI ordered from iconic trends boutique months ago. And never received my order. This website is a scam I'm pissed. SMFH it won't let you pick 0 stars but that's how many they get Tip for consumers:Don’t shop on this site it’s a scam Products used:None cuz I never received my orderOrdered a jacket and eventually after 7 weeks I received a bracelet. When I questioned what had happened Trend Boutique told me it was the shipping companies error so not their responsibility. Then they said that their manager was ‘ very angry ‘ and so offered me a 43% discount on next order! Obviously a complete sham of a company. DO NOT USEIf it was up to me I would not give a single star.I placed an order months ago. Lack of communication.I requested a refund someone responded and agreed to it. Weeks letter I received an emailed with tracking information. Package was delivered to an address in Georgia and my shipping address was NYC. I emailed them several times regarding matter and I was ignored. Never received my package nor money back. Tip for consumers:Additional contact information like a telephone number to verified the store have costumer service available to discuss any issues Products used:I didn’t get anything !!! Service Value Shipping ReturnsDo NOT Buy from this place, they are scammers, sent me Fake Tracking info, its been months, & still reads the same. Friggen Liars! I will contact BBB. And filing a Complaint. Id give it a negative 10! If I could.I'm still waiting for my response over 6months and I haven't received no tracking number or response…so definitely they are scammers…Keep Away from Trend Boutique! You will not get your order and you will not be able to contact the company. Website indicates USA but apparently it is not! Tip for consumers:Keep Away from Trend Boutique!Never sent me my order and never responded to any of my inquires but they didn't forget to take my money. 0 stars Service Value Shipping Returns QualityI ordered at least 6 months ago and never received my order. When i tried to email the email address they gave me, it said it wasn't able to. STAY AWAY FROM TRENDSY BOUTIQUE! All fake and just a scam Service Value Shipping Returns QualityThis company doesn't even deserve one star. The are a fraud have been doing this scheme for a long time. Whoever is reading this just buy from Amazon. Tip for consumers:Don’t ever buy from iconic trendz boutique. It’s a scam. Products used:Shoes Service Shipping Returns QualityI ordered from here months ago and was suppose to have 15 shipping, now the website doesn't exist! Service Value Shipping Returns QualityPurchased insoles from Trend Boutique. Company represented that they shipped from California. Charge hit my credit card and still no product after one month. Finally arrived from CHINA. Cheap, flimsy, not worth time to order the insoles. Contacted customer service to find out information to return. No response. Went directly through my credit card company to dispute. Had sent merchandise through UPS tracking so they would have to sign for package. On Facebook ad all 27 reviews were five stars. Don't believe every review you read!I placed an order of a pair of pants size S on DressOLook.com but received size XS (needless to say, these are too small). I emailed support (using email on the DressOLook's website) - no reply, I called the number on their site - disconnected. I did a little research and to find out that TrendWayDress was the one who charged me - so I contact them. I emailed *******@trendwaydress.com (email on the transaction record) - no reply; called the number on the website - person who answered the phone claimed that I reached a residence and that she did not know "Trend Way Dress"... Still trying to get my $$ back! STAY AWAY FROM TREND WAY DRESS AND DRESS-O-LOOK!I p, aced an order for a sweatshirt on 06/12/2019 and on the site it said it would take 7-15 business days to arrive. It is now 08/14/2019 and NOTHING! I tried emailing them and calling them NOTHING, I have filed a complaint with the BBB and The Attorney General's Office In Florida for FRAUD! DO NOT ORDER FROM THIS SO CALLED COMPANY THEY ARE NOT LEGIT!There return policy is horrible. They take 20 off or less & consider it on sale so that you can't return it. It is worth paying full price than to not be able to have a refund.I wish I had read reviews before ordering from the Trend Boutique! The return policy is absolutely horrendous! As other reviewers have said, I purchased a dress for around $234, it was on "sale" discounted only $35 off from original price. I wish I would have paid the $35 to be able to return the dress. I loved the dress, but it was too big... so I followed all the instructions to return and to my surprise they told me I could only get store credit due to the return policy because my item was on sale. I would have gotten a size smaller but they didn't have it to exchange, so I wanted my money back. I don't want anything else from the store, I only wanted that one dress for graduation and now I lost my money. Shop somewhere else, they are definitely not worth the hassle.I have had 2 bad experiences with this online store. One dating back at least 3 years ago (you'd think i would learn). First experience: I ordered a whole bunch of t-shirts one of which came in a humungous size. When I emailed to tell them, no one responded so I emailed again telling them how frustrated I was - they then emailed me saying THEY were frustrated because they had tried emailing me and couldn't get through (BULL$#*!!) I think in the end, to change the size of the shirt i was going to have to pay for the shipping charges - even though it was their mistake - so i just left it. Second experience: ordered a dress for about $300. It never arrived so i emailed them. They then launched an "investigation" which they said would take 30 days. After 30 days I never heard from them & so I emailed them again. They apologised and gave me 2 options: either i pay an extra $26 to get the item expressed shipped with tracking, or they would give me a store credit. It has been nearly 3 months since the initial order, $300 paid for absolutely nothing! I have emailed them demanding a full refund, let's see what they say back!I tried to purchase what looked like a shawl with TheTrendBoutique and when it came in it need up being a camisole which was worn under the shawl they advertised it in. Then I tried to make a return and they refund to contact me via Paypal. I sent the item back and they still reused a refund because they claimed there was no tracking number and they didn't receive it even though it has been over 2 months since I sent the item back and I got no return mail. They also claimed they didn't do returns via Paypal and that there was only a store procedure in which one could do returns. I had to file a claim with MasterCard as a result! ThetrendBoutique are THIEVES!Made a purchase, it didn't fit, requested an RMA number, no response from customer service. I returned the item anyway and emailed them again that it's on the way. They responded to this email saying they can't accept my return without an RMA. I again reiterated that I contacted customer service prior to returning and didn't get a response. They ignored this and said they would "try" to intercept my package before it was returned by their returns department. I received an email saying they found my package in the return to sender bin. -__- I was told my return was processed but here I am almost a month later disputing the charge because I haven't seen my refund of over $100. Never again will I shop here.My experience is similar to the others, but I don't yet know if I'm going to be fully ripped off or just partially: I ordered two shirts from TTB - same brand, same size. One is on backorder for a month, and the other hasn't shipped yet as far as I know. Meanwhile... I received (from another shop) another of these shirts in the same size & brand & now know that it won't be the right size, so rather than go through the returns hassle I contacted TTB and asked if we could cancel the order. They replied - very quickly - and said they were unable to cancel the order, but would "... exchange the items... or you can return them once they arrive to you". They then referred me to their return policy. So - let's summarize: they won't cancel the order even though it hasn't shipped. And - b/c they are insisting that they send it to me, this automatically demands that I pay to send it back (which I wouldn't mind… except that I'm trying to avoid this and stop it from being shipped in the first place). Here's the kicker: despite the fact that they offered "free shipping" on the order, in the 'fine print' they state that if you return the items (again... at your own cost), they will refund you for the items MINUS the amount that should have been charged to you for the "free shipping"! According to the other reviews, it's questionable if they will refund the $$ at all, but if I manage to get some $$ back, clearly it will be minus shipping - both ways. "Free Shipping" is a falsehood. This is quite possibly the worst focus on customer experience I have ever come across. DO NOT give them your business!I ordered a necklace and it said it was gold and it was not. It was all discolored.The Trend Boutique is a horrible online shopping store. I regret ever purchasing something from this website it has been nothing but a nightmare. I bought a dress for $350.00 and the day i recieved it i tried it on and didnt like the way it fit my body so like any other girl i sent it back. THE NEXT DAY. I was told i would be recieving a full refund and would have no problem. Little did i find out that i would NOT be getting my refund. I have been arguing with managment for about 2 weeks now maybe even longer about getting a full refund for a $350 purchase. I have now asked to speak with corporate and they will not get back to be. This place is $#*!ty to shop with and no customer respect. I have worked in the retail business and i know what refund policies are like. NEVER SHOP THERE!I purchased a dress online from The Trend Boutique in Los Angeles, CA and when the dress arrived, it was too big. I followed the instructions for return and Fed Expressed my purchase back to the Trend Boutique. I received confirmation they received my return and noted a credit would take 2-3 weeks. I should have known something was wrong but I waited and waited and never received the credit. I called The Trend Boutique numerous times along with several emails to Customer Service. I finally received word, "The Check was in the Mail." This was dated May 21,2009 and it is now August 2009 and I have not received my credit or check from the Trend Boutique. Terrible, website and Customer Service and I think websites like these should be removed from the internet so that other people would not have to deal with I have been dealing with for over four months. My purchase was for $100 and I have to consider this a bad decision ordering from a "no name" website.