Order processing requires patience to wait, but they ship quickly once that part is done. I always received my package before the estimated time of arrival, which is incredible and I received all the purchased items, without missing any. The clothes are cute and of good quality. I like that they have a website that is easier to navigate or buy on the go. Date of experience: April 11, 2024This is my first time shopping at YOINS and I'm glad I did. It is easy to find your size and the quality is great. The clothes are very comfortable, with long sleeves and perfect length pants. All in all, great experience shopping with them as they have excellent customer service and extremely fast delivery. Date of experience: April 6, 2023I've had a great experience shopping at YOINS. Their clothing is trendy, high-quality, and affordable. I especially appreciate the variety of styles available, which makes it easy to find something for any occasion. Shipping was quick, and customer service was responsive and helpful when I had questions. I highly recommend YOINS to anyone looking for fashionable clothing at a reasonable price. Date of experience: February 27, 2023I have been shopping at yoins for the last few months and I have to say that the staff there is very helpful, friendly and knowledgeable. They have a great selection of suits, jeans and t-shirts that would fit any man. The sales staff are always willing to help you find what you need and they are very friendly through out all their interactions with me. Date of experience: March 2, 2023I'm beginning to think this company is a sham it's a scam they refuse to answer my phone calls they refuse answer emails they refuse to answer direct messages they refuse to answer messages on their website they think I'm going to go away but the poor pathetic excuse of a company took almost $80 from me out of my bank but yet they don't want to give me a tracking number for my order or my order. That's fine they're scam they are no good they are rip off they are cons I would not buy anything else from this company ever again they're rip off con scam you won't get your stuff I'd give it negative zero but I can't it doesn't give me that option Date of experience: December 14, 2022I ordered something in September 2022 and paid an extra fast delivery, aprox. 7 days. It should be at my adress on Sept 29 2022. And to this day (Dec 12 2022) it still hasn't arrived. I contacted the company too many times and nobody answered me. I am very angry and I want my money back! On the app it is shown that my order is still in the "processing" file, but of course the same day I ordered, my money was taken from my bank account. Date of experience: December 12, 2022YOINS is a great online shop for trendy and affordable fashion. They have a huge selection of clothes, accessories and intimates for women and men. I love their dresses, they are sexy and stylish. They also have fast and safe shipping on all orders. Date of experience: May 2, 2023The fabrics of this clothing are very nice and soft. The clothes are very comfortable fitting me well and the quality is good. I love that they are fashionable and they look great on me. Overal, very happy with this purchase Date of experience: March 15, 2023I make a 60$ order and it ship it to Greece from China without permission, cause the high taxes (125$ included 100$ of TNT courier costs) can't take it, also there are low quality thats why the low price. Refund? Not. They took it back and they kept my money! Date of experience: September 7, 2020I purchased 3 dresses from the website and was happy to see that they had free returns within 30 days. I have sent 12 emails to customer service and they as yet failed to send return information. They keep telling me to be patient and someone will help me soon. I have waited almost 4 weeks and I keep getting messages telling me to wait. I am horrified at the service. I think site is a scam. Please don't waist your money. The dress in image is such poor quality it feels like it's made of cardboard Date of experience: February 25, 2020I recently found out about Yoins through an Instagram ad, and I saw deals that seemed unbelievable. Soon after, I purchased so many clothing items. I definitely recommend this for anyone who wants great clothing pieces (plus accessories) for an awesome price! Products used:Cardigans, jeans, pantsuits, shirts, Service Value Shipping Quality Date of experience: August 4, 2021I do very little on line shopping because of delays. The confirmation was swift and information regarding shipping and delivery were so exact! Very satisfied. Date of experience: April 10, 2024Very good online site to shop, clothes are not expensive at all and are so cute. Yes I had some few shipping issues but customer services always did the right things to refund me when it happened. Otherwise shipping was really fast; less than a week for express delivery. Date of experience: December 13, 2018Received my dresses really quickly within a few Days! When I needed help with sizing their customer service people replied within a timely fashion and were extremely helpful! Will be buying from them again Date of experience: October 22, 2015Everything I've ordered has come in relatively good time, considering I'm in Canada and it comes from China. Pretty good quality all of them have looked just like the pictures. I prefer this site over some other cheap online shopping sites. Tip is just to read thr reviews and customer's pictures. Date of experience: August 11, 2018I want to express my gratitude to the entire team. Thanks for your patience and understanding with buyers. There were a lot of questions, I had never ordered before, I was very pleased, they answered quickly, everything went perfectly. Date of experience: December 17, 2021It was my first time ordering with YOINS and bought 4 dresses. One item didn't fit me well but it's been over 30 days and it was completely my fault because I went out of the country. I reached out to customer service through chat and they were VERY FAST in responding. They sent me a free return label and then gave me 10% off for next purchase! What an amazing experience with Sunny! I will definitely buy again and recommend them to all my friends. :) Date of experience: October 16, 2018I've made almost 10 orders from Yoins in the past year, and each time I'm even more satisfied with the items! They offer wide range of items for every style and size, the materials they use are of high quality (which I didn't expect, because of the low prices you assume they would cut back on quality) and the shipping is fairly fast (3 weeks regular shipping). I recently had an issue with one item of my order, but customer service answered and helped me in just a couple of hours time. I'm just stunned by this site, possibly my favorite and best online shopping experience! Service Value Shipping Quality Date of experience: February 3, 2016I was so pleased with the customer service I received upon using this web site as the clothes did not fit at first, they were more than happy to get this sorted straight away with no hassle and have resent me my items. I cannot fault this website for a single thing! Highly recommend! Date of experience: October 1, 2015Received my order and very happy with quality of goods and shipping timing. Also size is perfect. Have just placed another order for 3 more items. Also had no problems containing YOINS through live chat. Highly recommend. Date of experience: February 4, 2018It says 5-7 days and it never happens. My item was delivered almost a month after the online purchase. The company should invest for a better service in that matter. I am always buying online and other companies from far away make it on time or at least let the client know if its gonna take 3 weeks or more. Date of experience: July 7, 2018I normally don't struggle with words, but at this juncture, yes I am. I placed an order few weeks back, some how something went wrong and I found it difficult in getting the packet. My luck when I raised query, I bumped into Yuri. In this whole incidence this was the best thing. Yuri took my case as personal case, managed it very professionally and help me all through. Yuri is model customer care person. Thanks a ton. Love you guys. Date of experience: September 27, 2018I bought two nice dresses from Yoins. They both look exactly like the pictures although since I am considerably tall one of the dresses was quite short on me. I contacted Yoins and they organised a remedy with me. Their customer service is great and I would recommend buying off them for aesthetic looking going out clothes that are extremely affordable. I would highly recommend measuring yourself properly and comparing to the sizing charts before you buy. Cheers Date of experience: December 10, 2016I was a little bit sceptical about ordering off this site as I'd never heard of it before and only saw it on facebook. I spent £50 on summer clothes and my order took 4 weeks to come (quicker than I expected). Really good quality and the sizes are spot on. I'm a size 10/12 so I ordered a 12 and they fit my body shape lovely! Will definitely be using this website again! Date of experience: June 4, 2016Always on target! I have never been disappointed with orders. Quality, price, and prompt service. I've been a customer for about 2 years and anticipate many more to come. Date of experience: December 20, 2022