I was charged more than what the item said. Very WRONG. NOT Happy at all. What I purchased was 51.35,why do I have a 53.35 bill? So glad I didn't buy more,you probably would have taken more money out,I sent an email immediately,no response,first spoke to your employee who was no help. This is my first time. TERRIBLE Experience. ValueDon't bother shopping here if you are not in the USA. I'm in Australia and I had bought from them several years ago without a problem, but this time my wife and I both had our orders rejected due to their "Fraud Checking" system which apparently marks all international cards as possible fraud. Products used:They didn't ship my order Service Value ShippingI've made several orders from 6pm and it's great unless you need to return something. I just returned some shoes that cost $20 to ship back. You have to be pretty confident that you won't return or the discounts aren't worth it. I would reserve for known sizes and apparel that you know won't be uncomfortable (like you've tried on elsewhere). Also shipping itself was nearly $15 which is a lot when you are used to Amazon or Zappos. Tip for consumers:Be aware of shipping and return costs which reduce or negate discounts Products used:Dress, returned shoes Service Value Shipping Returns QualityI bought a pair of Vince Camuto boots and the zipper was defective as it didn't last 3 uses before popping off. I received conflicting information from customer service when I reached out asking for a refund. Tip for consumers:Stay away. Try to buy from some other website Products used:Shoes Service Value Shipping Returns QualityGood shipping time. Ordered size large which ran a little big. But, overall I'm satisfied. Unfortunately, even though I like the men's clothes that's carried I won't be ordering anything else from them. Temu carries nice clothing also, but they always have free shipping. This company does notI used them in the past and remember I had good experience. Other reviews saying they went downhill are right! I bought sandals for $70 and I had to pay $13 to return because they didn't fit (reviews said they ran half a size big which I found to not be true). Not worth the hassle or discounts. You can find the same products at the same prices elsewhere with better customer service and better return policies. Kind of mad at myself I didn't originally buy the sandals from Amazon which was selling them for the same price. Last time I am buying anything from 6pm. Stay away!I purchased a pair of shoes. It was on processing for 2 months. So I called customer service. They were all in Jamaica. They tried to cancel without saying sorry. I wanted to talk to a supervisor in USA. But they said no more in America even though it is based on America. I paid it on $92 on sale. But after waiting 2 months I should buy $195 on regular price! Bit they ignored compensation. Supervisor is in Jamaica. So they don't try to fix problems and don't care customers' inconvenience. Just made an irresponsible statement with excuse. 6pm may disappear soon Tip for consumers:I recommend to purchase on other website of it is same price. Shipping is very slow. Even unshipped, the customer service team make an excuse, out of stock. I received order confirmation by email. But they still say the reason of unshipping is out of stock.. almost talking woth a robot Products used:Shoes Service Value Shipping Returns QualityI ordered a pair of shoes on their website for about 55 bucks, when I got the shoes, they were absolutely appalling in quality; barely looked like the shoes I ordered. Cost 40$ to send them back for a net refund of 15$. Shop from literally any other site. Products used:None, returned everything Service Value Shipping Returns QualityI had a very bad experience for the first time. I didn't receive my jacket and a bag for my Mom's birthday! I was expecting the parcel in 5 business days as the website says. So I never received it until now. Customer support confirmed that they did not deliver the package to ME and refused to return my money back. I think I would never recommend this site to anyone. Service Value Shipping Returns QualityExcellent selection of nearly everything you could want. All but 2 items I have ordered were absolutely perfect! I will be purchasing from Light In The Box again!I have received my order CK flat on time however the shoes look like they have been used! It has a lot of scratches and the leather looks like its been pulled off and the bottom of the shoes are very dirty! I live in Saudi Arabia and i have decided to buy from 6pm website based on the rate in sitejabber! I am disappointed with this product and as I live abroad it's difficult for me to return itThe quality not even near the originals sold at a local store. These are not originals! They look fake to me, totally different than the pictures. I haven't return due to the reviews of the return policy. I wonder how are they even arriving to the country.I ve spent more then 1 hour for one call tho te customer service and 30 min for another one. No-one recalled me back after saying "i will call you in 10-20min" The waste of time. The are not interested in clients spend 500 dollars on their site. There are a lot of much better solutions!) Tip for consumers:Just dont use it) Products used:Bags, shoes Service Value Shipping Returns QualityThe experience with 6pm was not very pleasant, due to their little interest in having their interface a little more organized Service Value Shipping Returns QualityThe opportunity to snatch some nice pair of shoes with quite an affordable price is something that I like about this online shop. Sometimes there are even luxurious brands with tasty discounts. But, anyway, the assortment seems to be meager, I don't know why. I don't remember what I was searching for, but I remember that it was very difficult to find my size, even despite the fact, I wear ordinary sizes.I've become a fan of 6pm for shoe shopping in particular. I've found that they have one of the wider selections of any website, both in terms of style and (very importantly!) sizes, and their prices are frequently among the best for any given style. That alone would keep me coming back, but they've also always been very prompt when it comes to shipping, which I appreciate. Products used:I have purchased multiple pairs of shoes from 6pm and have never needed to return anything. Service Value Shipping QualityI bought a pair of boots for $136. They were uncomfortable and I needed to return them. I've purchased in the past from 6 pm and I remembered return shipping was deducted from my refund and it was reasonable. Anyway, I printed the return shipping label and dropped it off at the post office only to discover I had to actually pay out if pocket for the return shipping. The cheapest option was $26. I'm angry and I'll never buy from 6 pm again because I'd rather pay more and have free returns which most companies now offer anyway. Buh bye, I hope you go out of business! Tip for consumers:Don’t. Service Value Shipping Returns QualityPlease don't trust 6pm with your Christmas gifts! They take weeks to get your money back and you have to try and reorder again, paying twice for one item that will not arrive on time! Rude customer service Tip for consumers:Avoid this site!!!! Products used:I was stuck with nothing useable and wasted my money Service Value Shipping Returns QualityShop elsewhere! Too many other online companies offer free shipping and free returns, do yourself a favor and go with them. It's a huge inconvenience physically and monetarily to purchase shoes for $120 and then pay more to ship them back if they don't fit right or for any other reason. I didn't read the small print. Hoping I help someone else before they make the purchase.It's the best marketplace for buying brand clothes and sneakers for tasty prices! There are tons of discounts and it's far easier to me to enter the website and purchase something rather than attending official stores and overpay. If there is such an opportunity to buy quality stuff without any need to spend lots of money, then why visit offline stores then? I also don't understand. QualityIf you have an issue and need to return an item, you'll pay to send it back to them, regardless of whether it's your fault. The item could be defective or the wrong thing. You'll pay. A lot. Customer service is non-responsive. Tip for consumers:Don't use this site. Shop at Amazon. Products used:Nothing Service Value Shipping Returns QualityI ordered a bag to Ukraine and paid all taxes plus shipping. The bag arrived defective - the logo was sewn upside down. The employee said that the free exchange is only within the United States. Obviously, it is not profitable for me to send it back at my own expense and pay for shipping again. In response, they even stingy to offer a minimal discount on the next purchase as an apology. No customer care. It feels like they have found a way to get rid of defective goods - send them abroad, realizing that no one will return them.I love shopping here because I can get brands at affordable prices and quick shipping especially if you're an amazon prime member because it seems that are affiliates. I ordered a juicy couture bag and it exceeded my expectations! It was a steal of a deal I tell you. I watched this bag until it went on sale and I'm happy I did. It's TRUE to colour and size. Tip for consumers:Items sometimes go on discount so you can place the item in your cart and watch it to see if the price will reduce any further, check especially at nights. Keep in mind that it may also get sold out so you have to check for stock updates as well. Once you see a reduced price it's best to grab it at that time because by morning it may either be sold out or back to its original price. Products used:Bag Service Value Shipping QualityI bought two itemns for $48 and I have to return it, So UPS charge me $29 for delivery. It is ridiculous. Service Value Shipping Returns QualityTheir site could not process my $30 order Called their support line. The over seas staff had a radio blasting in back ground. I asked her to turn it off but she ignored my request She switched me to pay by phone that did not work as well. I have bought 150 items from AMZ this year using the same cards and address. With no issues. I canceled the order and will never waste my time again. Service