I purchased this pair of shoes directly from ALDO at their store in Colombia. After a brief period of normal use, the shoes developed numerous defects, rendering them unwearable as they now look terrible. Despite attempting to contact their customer service for support, I found that they simply don't care. They have low quality products and poor customer service. I advise you to save your money. Tip for consumers:Low quality shoes and their customer service doesn't exist Products used:Shoes Service Value Returns Quality Date of experience: December 10, 2023Dianne at the Aldo store on Queens Street welcomed us in with a cheery greeting and proceeded to answer all our questions about the shoes we were looking at, she suggested the different sizes that made a lot of sense. A truly awesome shoe shopping experience Products used:Shoes Service Value Quality Date of experience: April 12, 2024I recently purchased a pair of sandals from Aldo for 400 dirhams. Unfortunately, my experience with the product has been disappointing. After wearing the sandals only once or twice, the fabric on the front side began to tear. Given the price, I had higher expectations for the quality and durability of the product. I hope Aldo takes this feedback seriously and improves the quality of their products. Customers should be able to rely on the durability of their purchases, especially when they are paying a significant amount. Date of experience: May 26, 2024I purchased shoes from the Manhattan store, never looked at the bottom of the shoes. When I got home they were worn on the bottom, but the heels and sole are in good condition. My mother took pictures to show I did not wear them. I went to return that the Bay Ridge store, I explained to the young lady the issue, she then explained the issue to her manager whom did not want to hear what I was explaining to her and told me "Aldo would never sell shoes like that!" She told me I had to go back to the original store I purchased them. I felt she was claiming I wore them and was trying to return them. I will never purchase anything from Aldo and will not recommend this store to friends or family! Will go back to original store to see what they say. Tip for consumers:Will never purchase from Aldo Products used:Shoes Service Value Returns Quality Date of experience: September 9, 2023I walked into Aldo Polo Park in winnipeg and the older man (about 50 yrs old) did not greet me whatsoever. He was on his phone for 5 whole minutes and when I interrupted his scrolling to ask for a size, he was extremely rude and made it feel like it was a hassle to get the size i wanted only for him to come back and tell me he doesn't have my size and went back to scrolling on his phone. When I had asked another employee for the same size in the same shoe, she politely helped me and brought out the size that the man said they didn't have. Service Value Returns Quality Date of experience: October 5, 2023I order a pair of shoe from and trying to return them because they are to big. These she must run big, so I tried to return them and the customer service lady told me that I couldn't return them because it was a final sale. I said what I'm I suppose to do with to big shoes. She told me to gift them to someone. Are you $#*!ing keeping me. I don't have money like that, but that was rude and unprofessional to say to someone. So Aldo Shoes you have lost a customer! I have been shopping with you all for years and never have had a problem like this. People should not have to keep a pair of shoe if they can't fit them.