Benefit offers such good and affordable options for people out there interested in makeup and skincare budget products! Always interested to checkout their stand in sephora! Service Value Shipping Returns QualityBenefit Cosmetic Brow Bar wax burns, skin torn off under both brows left bleeding, swelling and scarring and in pain only to find same technician has well documented photo burning other customers at a second Benefit Cosmetic Brow Bar location and should have never been in a position to repeatedly scar customers. Staff is lackadaisical, pre-occupied chatting with anyone walking by, does NOT follow safety standards. Benefit Cosmetic does not stand behind it's Brand or Services. Avoid! Tip for consumers:Benefit Cosmetics does NOT stand behind it's Products or Services, Avoid! Products used:Brow & Lip Wax Service Value Returns QualityBest products because Jana Bejun knows how to use them! I recommend her service to all looking for a refresh to eyebrows Service Value Shipping Returns QualityBought several items on their online website during Black Friday weekend. After waiting for more than 2 weeks for my order to be delivered, it came in a dirty and smashed packaged. The products inside got smashed and there were some black bits/dirt too. I sent pictures to their customer service email back and forth, and then I just had a call with them. I explained that this order was for Christmas gifts and there is no way I could give my nieces smashed boxes with dirt. Their response? Sorry not sorry, the items are "still usable" so no replacement for you. Heck no, this is probably the worst customer service I've ever received from any major big brands/retailers in the US. Nah, never buy benefits products from their website again. This experience left an awful impression that I may even stop using their products altogether. Tip for consumers:NEVER buy from their online website. If you still want to try Benefit products, buy from other trusted retailers such as Sephora, Ulta, etc. Benefit Customer Service is THE worst I've experienced. Products used:Gimme brow+I love benefit makeup products, I do not have experience with skincare products but its makeup products really goodI love super thin brow pencils so thought this would be great however it was a fail. No matte how small I tried to make the pencil (1 to 2 mm) it still broke off as a tiny hard chunk, Bought it from a shoppers retailer at Shoppes of Don Mills. Emailed Benefit who said I could take back to retailer, but that's too far from me so I'll just kiss my $40 good bye, Going back to Dior one that I've never had that problem with. Even Rimmel ones ok Service Value Shipping Returns QualityI recently tried their 'Precisely, my brow' pencil and I loved it. It's really easy to use and the colour match was perfect for my brows - not too warm toned. The packaging is also really charming. You cannot buy directly from Benefit if you're in Australia, but they are stocked in various stores such as Myer.Why email codes that do not work? I attempted ALL WEEKEND to use codes that were emailed to me. DISAPPOINTING! I emailed customer service and they were NO HELP! DO BETTER! Service Value Shipping Returns QualityBenefit has some great products. Also you can get a value set. They offer gifts with purchase. Love it!I live their hoola bronzer, dandelion blush, dandelion twinkle, primer, mascara, brow stuff! Everything they make is so good! Definitely recommendGimme lash girl this brand has a killer mascara and the though my eyelashes are naturaly longer the mascara makes them even longer with fibers..people accuse me for wearing false ones all the time lolBenefit cosmetics has been a makeup favorite of mine. They have high quality products and such variety of stuff. My favorite is their brow products. Their formulas are great and create a natural brow look for all color brows.I LOVE LOVE LOVE Benefit Brow products! They were a total game changer and definitely worth the price. A little goes a long way so it's worth the price!I own many products from Benefit including almost all of their brow products, all of their concealers and a mini eyeshadow palette and Roller Lash Mascara. I always come back to Benefit's brow products the most out of anything. Their pencils, volumising gel and clear brow setters are my favourites. They make brows look NATURALLY beautiful. Their concealers are also pretty good but I would recommend the brightening concealer the most - it was the only one that didn't make me break out after use. I wouldn't recommend eyeshadow from Benefit as you could get a much better one from another cosmetics brand such as Too Faced or Morphe, but their mascaras are pretty decent. For someone who has non-existent Asian eyelashes, the Roller Lash Mascara did quite a lot for me. Service Value QualityAlthough the hoola bronzer looks light in the pan when apply on the face it's dark and blends very nicely not too dark or too lightKabrow the goof proof pencils the highlight pencils the pomade omg all their brow products slay your brows to the GODS! I HIGHLY RECOMMEND NOT ONLY FOR BROW PRODUCTS BUT SO MUCH MORE! I LOVE THEMBenefit has all of my favorite makeup! I love the bronzers they have - it applies evenly and smoothly every time for a flawless complexion. They don't charge for shipping which is great becasue I never have time to go to a retail store to pick up my product and wouldn't want to incur extra charges.This site has great skincare and makeup products. What I really like about this site is that they have a section called “Beauty School”. Here, they give makeup tips and how to info. I always like getting new information about how to apply makeup in a different way than I would have thought. I find this site very helpful and informative.