If you are an artist thinking of uploading your designs: Do not. Just don't. Firstly: after you reach a sales threshold, you'll make pennies on the dollar. Secondly: They will absolutely steal your designs if you attempt to remove them from their site. BustedTees is an unscrupulous company owned by corrupt greedy $#*!s. Products used:I did not use their site to purchase goods; I was an artist who had submitted designs on their site. Service Value Date of experience: August 22, 2023Apparently a 50% discount code to repurchase items not received from an order placed in December is considered "customer service" from BustedTees - what a terrible experience and complete disappointment! Shop elsewhere! Support small businesses, just not this one! Products used:Products (3 sweaters and 1 long sleeve T-shirt) were not received Service Value Shipping Date of experience: February 22, 2023Ordered a sweatshirt and for one it looks nothing like the picture. The printing looks like a rush job. They talk about how their stand behind their product but I have yet to see them do that. Stay away from them. Products used:sweatshirt Service Value Shipping Quality Date of experience: March 1, 2023They say 100% satisfaction guaranteed. BIG LIE. They will not refund your money, even when they know your order hasn't been delivered. Their "tracking" is always "can't find your order". Nothing but a HUGE scam Tip for consumers:Do not buy...nope nope nope. Find a better, more reputable company. Products used:Never got my order even though they said it was originally "returned to sender" and was allegedly resent. Service Value Shipping Returns Quality Date of experience: March 1, 2023I ordered two t-shirts in Feb for gifts. It's almost April 1 and they still haven't arrived. I emailed asking about my order, almost a week later they responded and provided me with another useless tracking number. I guess I've been scammed idk. Good times! Oh and yes, they sent me an email to review the product lol! I guess I can't take that selfie wearing your stupid t-shirt because it doesn't exist! Tip for consumers:don't shop here Products used:paid never arrived Service Shipping Date of experience: March 29, 2023I wish I'd read reviews here first. Run, don't walk, away from Busted Tees. Bad product, horrible customer service, only automated form letters by email. You will be disappointed and you will have no recourse. Much regret. Busted Tees give online ordering a bad name for sure. Products look great on website but don't get sucked into purchasing. Products used:shirt Service Value Shipping Returns Quality Date of experience: January 19, 2021I ordered 2 hats back in August and this didn't arrive, after quite a few emails they agreed to send new ones out which didn't leave for another 2 weeks. They advertise fast shipping, I understand shipping delays but they continue to advertise 7- 12 days and mine has taken 5 months. I still don't have this parcel! I have tried to email them multiple times to request a refund as this was for a gift with no reply. I also did a review on their site but they only show 5 star reviews Date of experience: January 4, 2022I bought two t-shirts from BustedTees, one for me and one for my daughter. I was really psyched when they arrive, especially because I am a lifelong Trek fan. After the first wash, the ink on both t-shirts had cracked and faded considerably—something that usually takes months of wear and tear and washing. Make your own shirt at Vista Print or buy one at Think Geek... they last a hell of a lot longer. Products used:T-shirts Service Value Shipping Returns Quality Date of experience: April 24, 2021Their L/XL flexfit hats fit perfectly. Hard to find ones that are true to the size advertised. And they're selection of styles is sick! Love it! My hat is f**king awesome! Products used:Hats - I Plan on purchasing more in the near future. Value Shipping Quality Date of experience: February 26, 2024What an absolute waste of money from yet another American company shipping to Canada. Sick and tired of these companies deciding that they have no responsibility once their package leaves their country. If you have a tracking system you should be able to track it from the time it leaves you to the time it gets to me. I have now been waiting more than four weeks for three T-shirts. Absolutely unbelievable and it's absolutely abhorrent it's a disgusting disgusting practice and it's no wonder that this company has so very little star is in its favor. I will never be ordering from busted teas and if you're from Canada and you want to order them don't. You will be disappointed Service Value Shipping Returns Quality Date of experience: December 16, 2021Ordered 2 T-shirts which took nearly 3 months to arrive even with chasing emails. On arrival the tees did not match the colours shown on the website, not even close. Quality is pretty poor too, very low grade material and end product for what is being charged. Shop elsewhere to avoid disappointment Date of experience: August 2, 2020I have adult children, and I am fully aware of their genders and sizes. You delivered all three in the wrong gender and/or size. When I tried to request a return, I was directed to print out a shipping label, stating that I would have to pay the shipping. Never again, and will advise everyone to stay away from your business. Thanks for messing up a pretty good christmas gift for my kids. Date of experience: December 10, 2018I bought two shirts well before deadline for Christmas. When it hit 14 business days after purchase I asked for a refund using their refund form and policy guidelines. I was ignored, and today guess what they are shipping with a promse for delivery within 15 business days. Wow, end of January. Fantastic work. The best part was every time I asked for a refund, I was told if I made my order before December 8 I would get it. Liars, liars, liars, do not buy from this business. Tip for consumers:Don't use this company they will ignore you. Products used:I won't use any, I had to replace the items due to delays Service Value Shipping Returns Date of experience: December 20, 2021Ordered some shirts and did not ever receive them. The tracking status showed order received, nothing in transit or delivered. They were not interested in resolving the issue, I could understand if the order said delivered but it wasn't. I wish I had read these other reviews before ordering. Fraudulent indeed. The order was more than $100.00 too so it was not a small amount. Tip for consumers:Do not purchase, go to another reputable company. Products used:Nothing arrived Service Shipping Returns Date of experience: October 23, 2022Placed my order on December 1,2021 and finally received 1/2 of my order on December 27,2021. Customer service assured me that my order would be delivered before Christmas. The clothing they sell is overpriced and the quality is very poor. I don't recommend this place at all Products used:Sock and a shirt Service Value Shipping Returns Quality Date of experience: December 29, 2021I saw ad ad by BustedTees and I was almost going to order a t-shirt, and then I saw their Haters Gonna Hate with images of two older white guys. It's pretty disappointing to see a company promote Ageism like this company. We have enough division already input society without companies creating more. Ironically, by selling this elderly-bashing t-shirt, BustedTees have become the haters that hate. No order for me. Products used:T shirt Quality Date of experience: February 7, 2021I tried to cancel order one day later and was told it was too late, it was in progress. It didn't arrive for 14 days. So it was not in progress. They also will not accept free returns. You have to send it back as Refused and Send back to Sender at PO. Then they will credit you MINUS $5 restocking fee and your original shipping. These people are so out of tune with reality. Go to Amazon, or any other normal vendor. Tip for consumers:I should have read refund small print before ordering Products used:tee shirt Service Value Shipping Returns Quality Date of experience: January 6, 2023Order two tee shirts and when I still did not have them after one month I emailed to cancel the order. My email to cancel was dated July 14. Their reply come over 24 hours later, on July 15, stating they could not cancel the order because it had already been shipped. I had received no notification of shipment. I checked my order status on the website and as suspected, still in process, not shipped. I followed up and asked for proof of shipment as the status of the order said in process. Never received any response. Then July 16, I get an email stating the item has shipped. The company lies to its customers and I fill be filling complaints and posting reviews where ever I can so other customers don't get deceived. Date of experience: July 16, 2020You have been warned! Not only are their dispatch times false - allow at least 3 weeks to be printed and sent, not the 3-5 days they say. Their communication is non existent or rude. I sent approximately 15 emails regarding the order I placed on the 20th of August, with 3 replies - but the second I requested a refund (entitled to one should the goods not be received from 6 weeks after leaving the US) they have failed to reply to a single email and adhere to consumer law by refunding me for goods not received. I will NEVER buy from them again and warn you not to either. I want to give them a negative star rating they certainly don't deserve a 1 star! Tip for consumers:Don't purchase from them, their terms and conditions don't mean anything to them! Products used:Teeshirts Service Value Shipping Returns Date of experience: November 8, 2021Now they're the worst. $#*!ty Gildan material and it took 3 weeks (international) and was ridiculously expensive. They used to be my favourite place for shirts. Now I will never ever buy from them again. Date of experience: September 2, 2019I bought my boyfriend a hoodie that says "I leveled up to daddy (player 1, player two joining with controllers). The outside material is a little rough but the inside is very soft feeling and seems like it would be warm! My only issue is certain areas it seems the seam comes out (doesn't seem to be a big problem) but besides that it looks really good! I hope it lasts through the laundry because I'd love for my boyfriend to wear this! I ordered July 30th and received it on August 6. Service Value Shipping Quality Date of experience: August 6, 2022Disregard the "fast delivery" on their website. Purchased a t-shirt on December 9th, hoping that it would arrive by Christmas Eve. Unfortunately, I did not receive an email saying that it was shipped or that the item was delivered. I reached out to my loved one, in Florida, Christmas morning only to find out that they did not receive my gift. I went on Busted Tees website only to find out that my t-shirt was shipped on December 22nd! Why did it take that amount of time to ship one shirt! Currently my Christmas gift is sitting somewhere in Tampa waiting to be delivered to Fort Myers. It is a shame how difficult it is anymore to find a legit place. Service Value Shipping Date of experience: December 27, 2021My friend used to order sot tees a couple of years ago and everything went smoothly. Remembering this experience I ordered a T recently and waited for a long time and support could not tell anything. Date of experience: March 20, 2020I strongly advise against buying their products. Crappy reps! So, went looking at some shirts on their site. Started checkout, set phone down for a shower and to get my wallet. Came back, and finished my order. Then noticed the text from "Gilbert". While my phone was down, a rep texted to provide an offer of more off. When I saw it, I composed a message asking if it could be applied. My message sent, and his arrived at the same time. "Idiot" was his message. (See screenshot) Seriously? The cancellation policy is 24 hours. I submitted it within 15 minutes of ordering. They won't acknowledge the cancellation. Screw these people. If you want to be treated like crap, go ahead and deal with them. Tip for consumers:Use other vendors. Do NOT use these guys. Products used:Submitted an order cancellation in compliance with their policy. They refused to cancel a minutes old order, and still (24 hours later) have not responded to any messages. Service Value Shipping Returns Date of experience: January 19, 2021Update: the T-shirts did arrive one day before Christmas. Shipping took one month at that point. The quality is good and he loves them. I'm still not buying from this company again though. There are a lot of T-shirt companies in the world. Tip for consumers:Give the shipping some time and don't give them your real phone number. They will call and text multiple times every day (promotions and such) but their actual response time to customer service issues is over 24 hours. Products used:4 mens T-shirts Service Value Shipping Quality Date of experience: October 25, 2021