Scam. Don't buy anything here. No one picked up the call. I hope they refund me or send me my order its been more than 6 months Tip for consumers:I ordered 2 dresses never received them. Scam website Service Value Shipping Returns Quality Date of experience: February 7, 2025In August 2024 I received an email stating my order was delayed due to fabric issue. Its now almost one year and still no order or feedback. Tip for consumers:DO NOT ORDER FROM Eshakti Products used:no items received... SCAM Date of experience: January 13, 2025Spent $1300 last may and still have not received product and they will not respond to me about it. It's awful and I am so angry. Tip for consumers:I wish someone could help me Products used:None Service Value Shipping Returns Quality Date of experience: January 31, 2025I used to love eShakti, but I ordered a dress back in May that I still have not received in November. They also have not returned my emails. The dress cost me over $80. I would like my money back, but I now have no way to contact them because they never answer. Service Value Shipping Returns Quality Date of experience: November 22, 2024Don't order anymore from here. They don't fulfill orders anymore, but still take the money. They've been my favorite – and life-changing – company for years. But I'm still waiting for 300$ worth of clothes after 9 months, and no answer to my email enquiries or follow-ups of any kind. Even their phone is out of ordre. Tip for consumers:A honest and good company has turned in a scam. A shame. Products used:None – they never arrived. Service Value Shipping Returns Quality Date of experience: October 29, 2024This company used to provide excellent service and I ordered from them twice in the past. My most recent order was in February of 2024 and it will be my last. There was delay after delay in shipping, but I initiated all communication, so the company was not forthcoming about the delays. Eventually, after so many delays with a couple items, customer service recommended I cancel those and just ship the remaining. I agreed, and then those items never shipped AND no refund was issued for the cancelled items. By July, I could no longer continue to wait for the items to ship. The company agreed to cancel all the items and issue a refund. I email the company about once ever my two-three weeks to remind them I still have not received any refund for my items. The company has not responded to ANY contact I have had with them since the order was cancelled in July. Tip for consumers:The site continues to advertise its A+ rating with the Better Business Bureau, however, the BBB has revoked it and it is now set to F. https://www.bbb.org/us/ny/new-york/profile/online-retailer/eshakticom-llc-0121-164035#bbbonlineclick Products used:Trousers made to order Service Date of experience: October 27, 2024I placed an order on February 10th of this year. When it showed no signs of shipping by the estimated date of delivery, I reached out. Like a previous reviewer, I was told there was a problem with the fabric quality. Because I was leaving that address and traveling abroad for a while, eShakti agreed to hold the shipment until June. When I reached out in June with a new delivery address, I was told there was still a problem with the fabric quality. EShakti offered to cancel the two items that were impacted and would ship the rest. I have not yet received a refund for those two items. Also, while a shipment order was placed by their carrier for June 27th (I had to ask for the tracking information— that was never sent to me as promised), I can see from the tracking information that a shipment has never been picked up. I have told eShakti repeatedly that I am only in the US for a limited amount of time. They had over a month to ship and deliver the items but never did. Nor have they ever reached out with updates or information— I had to reach out to them to learn any of the information I received. Now that I am reaching out for a refund, all contact with me has dropped. I have tried twice (July 14 and 17) through the email address with the customer service representative who had been in regular contact with me, once through their customer service form, and once through a phone call (July 25) though no one picked up and I doubt anyone will try to call me back given the runaround I have already received. I have ordered from eShakti in the past and never had these problems, but I this feels shady at this point (once refunds are mentioned, all customer service is gone?) and would NOT recommend their business going forward. Tip for consumers:Customer service has significantly declined since my first two orders. This review is not reflective of my most recent order Products used:Dresses, pants, shirts Service Value Shipping Returns Quality Date of experience: July 25, 2024 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Susanne U. Japan 1 review 4 helpful votes Follow Susanne U. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Ordered Nov23 still not delivered in Oct 24” October 22nd, 2024 • Updated review I loved eShakti, but since some time they have stopped to respond and exist. I ordered some dresses in Nov 2023. About half of the order arrived in Feb/24. The remaining part has still (now Oct/2024) not arrived and eShakti is totally unresponsive. Tip for consumers:Don’t use eShakti!!! Products used:Only the ones that actually arrived. Only half arrived and one was defective Service Shipping Date of experience: October 22, 2024Date of experience: November 24, 2023 loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Denise B. North Carolina 1 review 2 helpful votes Follow Denise B. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Beyond Awful” November 6th, 2024 If I could give this company negative stars I would. I canceled an item 7 months ago, and after several calls and messages, I still do not have a refund. I ordered two tops in March of this year, and again after several unanswered calls and messages, I don't have the items and NOBODY will return calls or reply to messages. I am so disgusted by this company. I even filed a complaint with the BBC, and they were ignored as well. STAY AWAY FROM eSHAKTI. Tip for consumers:Communication is awful. Service Value Shipping Returns Quality Date of experience: November 6, 2024I was a loyal eShakti customer for years, loved their dresses and their customer service was great. But starting at the end of 2023, they started taking forever to make the dresses, and now in 2024 they just take your money and never send you any clothes. They even responded to my messages saying they would give me a refund but never did. Don't buy from them. Service Value Shipping Returns Quality Date of experience: October 14, 2024NEVER ORDER FROM ESHAKTI. I used to love them. I have several eshakti dresses. But about a year ago they stopped having customer support. I had several dresses backlogged for months. I filed better business bureau report and they gave me gift cards not cash. I asked for cash and they deleted my gift cards. They don't have BBB certification anymore for scamming other people just like me. This is a scam company now. Don't order! Tip for consumers:This is a scam site. Products used:Dresses back a few years ago before they just scammed me. Service Value Shipping Returns Quality Date of experience: October 15, 2024I ordered three items from them in 2/2024. It is now 10/2024 and nothing. I reported them to the better business bureau in June requesting refund, no refund no order. They lied stating the order would be delivered...still nothing. I have been a customer since 2017 ordering thousands of dollars of dresses. I have no idea what happened? Never again! Products used:None, I never received them. Service Value Shipping Returns Quality Date of experience: October 3, 2024I ordered three garments mid-February. They are still waiting to be made. I have been told that there is a quality issue with fabric after three different times requesting an update. Today is 4/29 and all three garments with different fabrics are still in the same status as they were the first week of March. I requested that the garments that did not have a fabric quality issue be completed without any response. I am frustrated since I ordered them for specific events that have come and gone. The only time I have received communication is when I have asked over and over. I am not certain what is going on but I am a long time customer and this is the WORST experience. I am beyond frustrated since no alternatives have been offered. Products used:Non....I haven't received any product!!!! Service Value Shipping Quality Date of experience: April 29, 2024 (function(w) { function go() { (adsbygoogle = window.adsbygoogle || []).push({}); } if (w.addEventListener) { w.addEventListener("load", go, false); } else if (w.attachEvent) { w.attachEvent("onload", go); } }(window)); loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Brittany R. Missouri 0 reviews 3 helpful votes Follow Brittany R. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Company has taken a turn for the worse” October 15th, 2024 I used to purchase almost all of my clothes from eshakti.com. I was a frequent and enthusiastic customer beginning in 2012. However, the last three orders were disasters and I urge everyone to shop elsewhere. I ordered in the late fall of 2023 with my usual custom sizing and all of the pieces that arrived fit very poorly. I was given a hefty gift certificate/discount code for my next order and told I could keep the ill fitting garments. I then placed an order in early March for dresses I needed in early May. They never arrived. After communicating with the customer service department they said they would cancel the order and give a refund. I never received the refund. I placed an additional order in early April (under the assumption that the order placed in March was merely delayed) for a new set of events for June. They never arrived and I also never received a refund. In short: - One order with incorrect measurements - One order cancelled (because was so delayed and was never made) without a refund - One order never arrived, not given the opportunity to cancel, and never received a refund. I haven't heard anything from the company since late May, even with repeated attempts to contact them. Safe yourself a headache and do not use eshakti.com. Tip for consumers:I never received my products. Service Value Shipping Returns Quality Date of experience: October 15, 2024I ordered a dress and kept having to ask for updates on it's delivery. For the 1st three emails I sent to their customer service, I would get a response saying there was a 3-4 week "delay". They string it out long enough that there is no recourse to get one's money back, for example, I paid via PayPal, but they have a 150 day limit from the date of purchase, so now I have no recourse. I was stupid to be strung along - don't make the same mistake! I am attaching a copy of one of my many emails to them. Tip for consumers:SCAM - DO NOT ORDER FROM THEM - THEY WILL KEEP YOUR MONEY. Products used:NOTHING, BECAUSE THEY NEVER SENT ME THE DRESS. Service Value Shipping Returns Quality Date of experience: September 12, 2024DO NOT BUY FROM THIS COMPANY YOU WILL LOSE YOUR MONEY! I purchased three shirts for $153 Dollars in APRIL OF 2024. Seven months later, I have not received my order and customer service refuses to refund my money or replace the items. They said there was a delay due to issues with fabric, I asked for a refund and they refused. I attempted a charge back, they fought the chargeback. I have messaged them several times and they have stopped responding. I saw on LinkedIn that the CEO stole money from the company and locked employees out of the company. DO NOT BUY FROM eSHAKTI YOU WILL LOSE YOUR MONEY. If I could give them zero stars I would! Tip for consumers:DO NOT ORDER FROM eShakti - YOU WILL LOSE YOUR MONEY!! Products used:NONE!! They never sent me the products I ordered 7 months ago. Service Value Shipping Returns Quality Date of experience: September 28, 2024Ordered 3 items 6 months ago, and they have not been delivered. The site is stating that one item has been ready to ship for 8wks, but because the other items are not ready, eshakti is not shipping the single item. I no longer believe that the status of the items is honest. The site's phone # is no longer active, and emails are not receiving a response. JUST DON'T order from eshakti. Tip for consumers:Order placed 6 months ago. June inquiry unresponsive. Company phone# no longer working Products used:Never rec'd the order Service Value Shipping Returns Quality Date of experience: September 9, 2024I ordered in May and by July still nothing. Contacted the company multiple times. The company promised a refund on July 28. I have seen no dress and no refund. Service Value Shipping Returns