The website is user-friendly, making it easy to find the perfect items.The checkout process was smooth, and I received my order promptly. The order arrived in excellent condition, exactly as described on the website. Tip for consumers:Excellent service. Date of experience: October 7, 2023Great product, easy to use service on the website. Customer service has been outstanding. A range and variety of products. Very customer based. Ordering an item is easy. Providing a wide range of clothing. Tip for consumers:Outstanding service. Date of experience: October 18, 2023I ordered a 27.00 dollar shirt and never received the item! Found this site on Instagram so assumed it was legit... The company has not even responded to my emails guess I got ripped off really sucks! Tip for consumers:Don't order anything Products used:Never received Service Value Shipping Returns Quality Date of experience: August 27, 2021Ordered this very pretty dress in all 3 colours - sizing described as XL being equivalent to a UK 18. As I'm a 14-16 I wanted to be sure they were loose so ordered the XL - when they arrived they were tiny -, looked like very small tight tops - nothing like the picture. Contacted customer services who kept trying to put me off and who have offered a 10% refund only. Really disappointed with them and their false information. Date of experience: September 5, 2019Beautiful, unique designs with high quality fabric at affordable prices. Shipping is always quick. If on the rare occasion i need to exchange an item, the process is super easy. I've never had a bad experience, I've been shopping since the beginning and they just keep getting better. Tip for consumers:Amazing service Products used:Dress Date of experience: May 10, 2022I received the wrong color of shoes I had ordered. I called the customer service o mail and their response to me could not have been better. Full refund, sent me a return label so no shipping charges either way. They were very polite, knowledgeable and helpful. Nothing to improve on here... will order from them again Date of experience: March 28, 2019I've ordered from fairyseason.com the clothes are so cute and really not that expensive either, discount given. There clothing does run big. There customer service easy great and easy to communicate with. Love this type of online shopping Platform. Date of experience: April 22, 2019Some people comment negative about fairyseason.com but after try it, it not so bad like other say. All item that i buy was in good condition, the delivery also in time not quite long. Cheap price and discount being given. For me overall was 5 star Date of experience: April 18, 2019Fairyseason swimwear is my go to every summer season. I ordered when they were on sales. They're bathing suits are very affordable. The swimsuits always come within a week and fit true to size. They are good quality and stay that way after being washed. Date of experience: March 2, 2021Wow that's a surprise visit for me to Fairy Season. Their collection of superb budget friendly clothes are perfect fit for your pocket. They have fashionable accessories, T-shirt and many more. If I asked to give rating to them I would prefer 7-8 out of 10. Let's check it out their fashionable accessories again, as my first Order got in 7 days. Anyway thank you for the best product. Date of experience: October 21, 2020This is my first time I ll collect my order online within 12 days. When I checked the order they are lovely and quality materials. You also have a good customer desk that respond to questions promptly Date of experience: March 1, 2019I made an order back in October and received it in 9 days and that was with the free shipping option. All my items were perfectly sized and as described! I do recommend ordering a size bigger, I'm usually around and medium/large and ordered an extra large to be safe. I love this website, customer service gave me a coupon code for being weary on what size to get. Very helpful, I actually just made a second purchase from them! Date of experience: November 10, 2016I placed an order before I realized it was from China. Then I read reviews on separate site and decided I'd just lost my money. They did respond to my emails, asking me to be patient. My order was shipped in separate parcels. Received them 2 months later. Expecting the worst, I was pleasantly surprised! I really think the shirts are cute, unique and super affordable! They look exactly like the website. I was glad I sized up because they do run small. Again, I was disappointed by how slow delivery was, but think it was worth it considering the price. If I order again, I will just anticipate waiting a long time. Date of experience: February 8, 2018This was my first time ordering from Fairyseason. Have looked the selection for a while and finally decided to try them out. Shipped quickly and arrived on time. Products used:Clothes Date of experience: October 18, 2023My swim suit arrived within two weeks and fit perfect. I'm a small/medium and ordered a small. The swimsuit looked exactly like it did on the website. I would order from them again. I also loved that the transaction was all through pay pal. Date of experience: May 3, 2017I order stuff every month and every single piece of clothing was amazing! Size charts work well, even though I have bigger hips there are always bottoms which fit perfectly. The style they offer is very unique, and since we don't have this kind of store in my country, I really enjoy shopping there. Pics are realistic, prices are low and shipping is kinda fast Date of experience: November 18, 2020My shopping experience has been wonderful from beginning to end. The designs are unique, beautiful and plentiful! Once my orders arrived, I was so pleased, you can not beat the price, the fit is perfect and they feel so good on me! Date of experience: July 6, 2021So, the tee shirts are cheap and cute. Did they pill and tear at the seams after a few wears? Yes. The couple Mom tees I ordered fit well, but were a wee bit shorter than I prefer. I ordered xl and I wear medium, knowing these were probably straight from China and made for tiny Asian ladies. Happy with what I got, but I also shop at Goodwill for the cheaper prices and "disposable" clothing I don't expect to last me years and years! Date of experience: October 19, 2017The shipping took 3 1/2 weeks but I received everything and everything was good quality. The prices are dirt cheap so except a longer waiting time. I am overall happy with my purchases and will purchase again! Date of experience: February 1, 2017I ordered three shirts... one arrived on due date but not seen or heard anything about the other... wondering why there is no tracking number? Any advice? I dont want to leave a bad review!( but why cant we track the packages? At least let someone know there is a hold time on other shirt? Date of experience: September 2, 2016I am a fit freak person that loves to make an outstanding physique. Few Months Ago I found some cool product that help me to make myself fit. I ordered Resistance Training Bands which helps me to stretch my body and l look fit. You also need to land to the Fairy Season may be you found your choice here. It's a good experience and definitely will think to try again in future Date of experience: October 20, 2020I've ordered on this website 3 items on two different occasions. From the first order 1 out of 3 items were wrong. I ordered a beach towel, it was some type of table cloth. Second order: I ordered 2 shirts and a bathing suit. I still have not received one of my shirts which I ordered 2 months ago. Second shirt was an extra small when I ordered a large and my bathing suit is also a small, when I ordered a large as well. I'm pretty average in my size, but man! These sizes are way too small, and to top it off... I cant locate my packages at anytime. I was shopping on this website because I thought they had descent clothes for a great price, but I was wrong. I will never order from this website again and I hope I can save you money and your time. Because I sure did waste $60 for no reason. :( makes me sad because I do hate giving bad reviews. But I'm only being honest. Date of experience: April 6, 2017Pretty simple and straight forward. Although the app works better than the website. One item was sold out but still remained on website. That was the only issue really. They responded quickly and I was able to exchange it. I was worried about the sizing as everyone is when ordering online but they were spot on. I do wish they had better quality pictures for some of theirs products. Date of experience: May 8, 2021I purchased an item from this company and it took about a week to come in. The quality and print where great. It's not cheap feeling at all. Unfortunately i just ordered the wrong size and emailed them. I received an email right back to solve my issue. I will order from this company again, i feel like they are making improvements to better their company! Date of experience: March 15, 2017Pleased so far. Great service and fast response when I asked questions. There were many pictures of clothes and size chart given. I am excited I found my dress and even more excited that I only wait 6-8 weeks for it to arrive! Tip for consumers:Very happy. Products used:Clothes. Date of experience: September 21, 2023