Failed to deliver a good product. Received a key (for MS office) which was already used. No replacement and no refunds. They told me they have new keys but are only for new customers who send them additional funds. Date of experience: December 19, 2024StackSocial is a High Level Scam Site. Donot expect Replies for any kind of Queries. They will first not Answer you and if you persist they will give lame and fake answers. And if your problem is still not resolved and you try to follow up, they will cease to answer you. Moreover, they have bunch of fake, half baked products and Yes THEY DONOT GIVE REFUNDS! Tip for consumers:They Sell Lifetime Products but their service will not last for a week !!! Products used:SpeechNow Service Value Shipping Returns Quality Date of experience: January 6, 2025I stupidly responded to an ad for Microsoft Office for Mac 2019 for $39. I used their "key" and downloaded the app…When I opened the app, it prompted me to purchase a subscription from Microsoft in order to use it. That app was a free download, but you have to pay in order to use it. Products used:Microsoft Office 2019 for Mac Service Value Returns Quality Date of experience: April 28, 2024I chose the software, with an advertised price of $32.97, which somehow increased to $42.55, after tax and Handling. Tax: $6.59 Handling: $2.99 Order Total: $42.55 There was no previous mention of any additional of these costs, prior to being asked to pay. Other reviews: 'I wish that I had seen some of the online reviews. StackSocial is a "legit" site, but the products they sell are garbage.' Tip for consumers:Another Californian CON Products used:Microsoft Office Home and Business 2021 (Mac) Service Value Shipping Returns Quality Date of experience: October 8, 2023I recently bought a product from them. The experience was negative. As the result I've got an unusable, non-functioning product. Somehow it was mistake -- I did not see a lot of negative feedback, numerous responses and reviews. Stacksocial has a poor reputation among consumers, with many warning others to avoid the site altogether. I asked for refund -- no returns, no refunds. "Perhaps you can give it as a gift to a suitable friend", - they told me. That's their policy. P.S. Eventually I got a refund. Thank you Penelope Products used:None Date of experience: December 26, 2023I purchased a Lighted Clock and the Clock was battery-powered with no cover, slot, or access to install a battery, emailed for support, received an email looping in the seller, and after 7 days of no response, returns were limited to a short period of time, made the return and lost approximately $15 to receive and return a clock. I thought for $120 it should be something special and I paid to find out it was a unique economy device, not a cherished gift as expected. Plus the bad service was enough to waste an hour on this review with pics of the item, a return shipping label, and my receipt, with redactions of course. Charles F. Tip for consumers:do not buy Products used:none * Stacksocial attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond Service Value Shipping Returns Quality Date of experience: January 1, 2023Purchased Sam's club membership, never received a code. Was provided a receipt for purchase and link that took me to Sam's club website to purchase new membership at full price. Sent multiple requests to customer service with no response received. This is a scam! Tip for consumers:Don’t get ripped off. Avoid this site. Don’t believe positive reviews. Products used:Did not receive * Stacksocial attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond Service Value Shipping Returns Quality Date of experience: January 28, 2023I recently ordered the PhiGolf golf simulator. I find it to be working fine after one day but it is clearly a used piece of merch. No where in the description does it say used or refurbished. For just $45 more dollars I could have bought a brand new one on Amazon. Just thought this was a sale. Again it seems to be working fine just wish I would have know it was used. * Stacksocial attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond Date of experience: December 30, 2022I decided to use Stacksocial to buy a 3 month access for Adobe Creative cloud. However, when I went to redeem the codes - the very same day - they were not valid. Use caution when buying from this site! Date of experience: June 18, 2023Dont buy anything from stack social. We purchased degoo from stacksocial then degoo defrauded us by destroying my videos of my children's births, weddings,anniversary's and grandparents photos who have passed away! We filed a complaint only to find hundreds of others also complained of the exact same thing! When asked to return our priceless memories degoo refused saying their app went into our private phones and uploaded aimp music videos they didn't like and that was their excuse for destroying our private memories we paid them to protect! We turned to stacksocial and asked them to intervene after months of back and forth Penelope with stacksocials final reply was that:" so sorry for your loss but tough luck we side with the criminal vendor" basically tough luck, we dont care. Want to buy more from us that we wont defend you when they steal from you? Tip for consumers:Unreliable seller that sells unreliable products from dishonest vendors Products used:Degoo Ultimate Service Value Shipping Returns Quality Date of experience: April 3, 2023Deserves more than 5 stars I have been buying from them since 2015 until now, I have not had a problem with them. The support is excellent, it provides honest and reliable assistance and support I don't like compliments. The store is excellent and is considered one of the best stores around the world. I wish them success. Service Value Shipping Returns Quality Date of experience: December 1, 2023Stacksocial sent a key that had already been used when I purchased a lifetime license for MS Office Pro from their site. Still trying to get them to respond. They are not being very responsive. Feels like a total scam. Tip for consumers:Don't use this site! Products used:At this point none, because they failed to provide a valid license key for MS Office Professional after it was purchased. Service Value Shipping Returns Quality Date of experience: August 13, 2022I'm not sure, what I was expecting but... for some reason, I was expecting a REAL human teacher to like explain HTML 5 to me... Instead it was just a bunch of boring video that WHO knows (some poor programmer) put together. You'd be better off with a book and practice examples and watching video's if you didn't understand the material, since... There is no way to ask any questions or further help. Your just pretty much screwed. Buy a book or lesson from elsewhere but here! Stay away! Save your money and you have been warned! Date of experience: November 6, 2018I bought a drone from them, my mistake was not watching the video. However I thought it must be great if on black Friday the unit sold for one third it's normal price. In my opinion the drone I paid for was cheesy, battery doesn't hold charge, and basically if working would be a child's drone toy, worth about $20.00 anywhere else. Now selling as 79.99 when according to them is normally 60% off of 237.00. Check it out just copy link and paste in your browser- https://stacksocial.com/sales/limited-edition-code-black-hd-camera-drone-w-crash-pack See pictures on site jabber. Tip for consumers:Personally I will never use again, in my opinion I was robbed hopefully you won't be. By the way I have small hands for a man. Date of experience: December 3, 2016I ordered the Microsoft professional bundle nearly 2 years ago. I've been going back and forward emailing because there isn't a phone number to call trying to get the product key code to work (message says its already been used). The Chloe R. Keep telling me to Present screenshots of what I've already sent but not providing any resolution. A very big disappointment that no one is available to help or solve the problem. Tip for consumers:If you have any difficulty with you purchase, you will most likely always receive emails from Chloe R that will not have a solution for you. Products used:Microsoft Office professional * Stacksocial attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond Service Value Returns Date of experience: December 21, 2022Over 1 year buying softwares with them and never had any king of problems. A Really good choice for those seeking quality software at low prices. I never bought products because I live outside the US, but always appear interesting things. Recommend. Date of experience: April 2, 2015I received fantastic customer service from Brandon R. His responses were timely and courteous. I felt like someone was truly listening & sincerely cared. My concern was addressed to 100% satisfaction. Well done! Date of experience: May 1, 2015These guys offer so many interesting goodies on their websites. Some great value buys too, along with a lot of freebies and giveaways. Customer service is also excellent. They get back to you quickly, and they always seem to try and help as much as possible. Definitely a recommended site if you're looking for new toys to play with or even educational materials. Date of experience: September 3, 2017I had issues logging into my account, primarily cause of my own idiocy. But Brandon, the rep from StackSocial who helped me out, was wonderfully consistent in having a helpful tone and walking me through the necessary steps. Date of experience: July 25, 2015I had a complaint with an online course i bought from them. Since i was still within the 15 day period, all it took was 1 e-mail (and a follow up after their response) to get a refund in store-credit. Some people may not like store credit but for me it worked out fine. Fairly quick response time and no hassle. Date of experience: February 15, 2018I bought couple of softwares from StackSocial, however, one of vendor software was not at all useful in my usage scenario. After lodging the complaint... StackSocial and the respective worked together to get sorted out and provided me in time refund as a credit. My overall issue got resolved in just 2 days... Thank you StackSocial for your support. Date of experience: May 30, 2018Desmond and team have worked well to give a good result. However... I feel that you have wasted a lot of money on rectifying this matter. Initially... I had intended to purchase the 4-book offer (and only that offer!) Then things started to go seriously wrong... It got lost or never sent... A lot of time intervened and your 15-day period expired before I even had opportunity to realise its loss. Then I was offered the possibility of buying something else. When I originally purchased via Paypal I paid for the 4-book offer and not a substitute in the event that it turned out to be unavailable. To offer me the choice to have something unwanted in its place instead of my money this was really too much of a good thing. Consequently I very much doubt that I will ever consider buying from StackCommerce again! Date of experience: August 20, 2017Ahh, here's another one... plenty of negative reviews for StackSocial and yet I've only had good experiences. The items I bought (which were all hard goods) were "promoted" and "on special" and I paid less than I would have if I'd bought them elsewhere. The information given was correct, and the quality of the items was better than I'd expected. Shipping did take just slightly longer than if I'd ordered through Amazon, but only by a day or two. I have been quite satisfied with StackSocial but I'll be sure to update this review if I run into any trouble in the future. Date of experience: October 25, 2014Ordered 2 items from StackSocial almost 1 month ago, received one item promptly. The other item has not arrived, although it does show as "shipped" by vendor. My first email from support was cheery, and asked for my patience. A week later, I asked for an update with an online support person, who after asking to confirm the item ordered, simply left the chat room. Update: Item arrived eventually. Adding 1 star. Not likely to order again... I sent another email asking for an update 2 days ago, but have not heard back. Date of experience: March 8, 2016I placed an order for a Christmas present over a week ago. It has not been shipped and will not get here on time. I want to stop the purchase and have my card credited. Who do I talk to to get this done? Thanks, R. Smith Date of experience: December 18, 2015