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Keds Review
Your #1 destination for ridiculously overpriced canvas shoes. Hey, it's your money; waste it any way you see fit. But the real problem here is their horrendous customer service. I returned two pairs of their shoddy shoes (very poor quality and they ran SO small!) using the shipping label they provided, and it took six weeks (!) for the package to arrive at their company. I checked the tracking number every day and I thought for a while that it had simply gone missing. Then, finally, it arrived, and I waited another two weeks for an acknowledgement e-mail and ANOTHER SIX WEEKS after that for my refund. That's fourteen weeks, folks, to get my money back. Three and a half months! And they had the nerve to charge me eight bucks for return shipping! The entire time, they completely ignored my e-mailed requests for status updates. So frustrating. Never again.
Date of experience: May 11, 2020Keds are as good as they always have been. They hold up well and are light and comfortable. Love them. They do seem to sell out really quickly, far too early in the season.
Date of experience: January 18, 2018
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