I'm SO happy with my order! I have been on the fence about buying a purse second hand and after reading online review for different companies and their return policies Fashionphile really stood out. My order was delivered quick, was in EXCELLENT condition as described (looks, feels, smells brand new), and came with the orriginal YSL card information and the certificate of authenticity. I'm so pleased with everything and love the bag. I will Definitely be purchasing second hand again! Reason I chose this business: Ready online reviews for second hand companies. There were several Reddit chains with happy Fashionphille customers. Also liked the return policy if I changed my mind or didn't like the bag.I was VERY satisfied with this Company! I received my order less than 2 weeks out as guaranteed in my email. I've ordered this brand of shoe for a number of years now & this was my first time ordering with this Company and they did not dissappoint, the shoe was exactly what I wanted & what they showed on their website. The price was even a lot lower than what I've paid for in the past! I would HIGHLY RECOMMEND this Company!Maria was fantastic in working with me to find the right shoes. And the shoes themselves are excellent quality and super comfortable, even though they are really high! I'm already looking forward to buying my next pair!