My order was here on time but they were cheaply made. I have a gifts anyway don't know how or if the persons liked them. Nobody ever came to phone or answered my emails. Reason I chose this business: I don't know! Since I had problems in the past with not getting my whole order! Service QualityI was VERY satisfied with this Company! I received my order less than 2 weeks out as guaranteed in my email. I've ordered this brand of shoe for a number of years now & this was my first time ordering with this Company and they did not dissappoint, the shoe was exactly what I wanted & what they showed on their website. The price was even a lot lower than what I've paid for in the past! I would HIGHLY RECOMMEND this Company!