They started charging returns without ever advising their customers, just one day they quietly started to deduct shipping from your return! And this is on clothing items that you never know if it will fit or not. Unacceptable dishonest business practice. Stay away and never buy again, will tell all my friends who I have referred to myhabit before. Date of experience: May 11, 2013Something is fishy about this site. No sooner did I order a handbag at original (not inexpensive)discount price (arrived in inadequate packing, luckily no significant damage), then suddenly one left selling for $40 less... unsatisfactory response by customer service. Then I was considering another handbag purchase, price unchanging over many days. I noticed the number of items for that brand was constantly changing and one colour of the style I had in mind was sold out yesterday? But available today? My colour choice went to "one left", selling without price modification... just as well. According to many reviews, who knows what the quality might have been of this supposed expensive bag?! Date of experience: January 8, 2015I purchased an item I saw on The Wendy Williams Show at a nice discount and it was defective. The zipper was broken and therefore the item can't be used. The MyHabit return policy on their website says they will refund my money but the only option you can choose is "gift card". To add insult to injury, they ask you during the refund process if you are sure that's how you want to receive your refund, but don't offer any other options. Also, their "contact us" buttons are scams - they have one for email, chat and call, but they don't do anything when you click on them. I am quite disappointed that Wendy Williams aligns herself with a company such as this given my experience and the multitude of negative comments online. I am usually much more careful about checking in to companies before using them so - lesson learned. Date of experience: October 13, 2015Obviously fake, everything I ordered was made of poor quality materials and was poorly assembled. And the fact that they don't allow for product reviews should be all too telling. Will not order again. Date of experience: October 20, 2015International returns are a nightmare. They are rarely available to sign off for return shipments. In addition, clothes come regularly without the original packaging or tags. Second hand goods are often sent! Date of experience: January 12, 2013If I could put 4.5 stars, this would be my score. The customer shopping experience on the site is great, which is not a surprise, as it is powered by the industry-best Amazon. They often have very good deals on some sweet brands. Their customer service was very responsive. In my last order they shipped me wrong size shoes ( 3 instead of 8, yeah), and because it was a no return item, refunded me without the need to ship it back (I just donated it). Of course, as usually happens in these cases, the size I wanted was sold out. Knocking off the 1/2 star due to their new shipping/return charges. I understand why they needed them, but I loved my free shipping on all orders. May be they can expand perks to Amazon Prime member. Date of experience: January 31, 2015I just love myhabit Events! This site, with its deep discounts on luxury goods is truly my Favorite new find and I just can't keep checking out out every single day! You are going to go bananas when you see what they have and love it if you are an Amazon Prime customer and you can get in to the sale 30 minutes earlier than everyone else! Date of experience: July 13, 2015This site is the best in deals & shipping! Fast and free. Also free returns. O my I love this site! Never had an issue. You do have to be quick on the mouse to catch certain items bit that's what makes it fun! Date of experience: October 25, 2011I ordered a pair of "ruby and diamond" earrings. The cost was less than $50.00 so I did not expect Tiffany quality at K Mart prices. However, the earrings were so ugly that I could not imagine anyone paying $10.00 for them. I used to love to browse the high-end products on this site. However, I have lost my interest in ordering anything again. Date of experience: August 22, 2015Myhabit is an interesting project by Amazon that (according to my experience) has the following characteristics: 1) It has very low quality products, many of them being replicas from China that they advertise to sell at a 70% discount! 2) in most of the cases, the shipping dates are FAKE. They claim your product will arrive in 3 days or so, and in reality they don't even have the product in stock. If you are patient enough to wait, they will send it to you whenever it comes (usually in 3 weeks), otherwise they will cancel the order. 3) Myhabit has NO REVIEWS, so no matter what they do to you, you can't post it in their website to warn other users. That's why they manage to be in business. These guys should really be sued for false advertisements regarding shipping and inventory quality/fake discount rates. The question is who is going to take the initiative. I know they are too big, but they have no right to lie to their customers. Tip for consumers:Stay away! Service Value Shipping Returns Quality Date of experience: August 30, 2014I received the notification from amazon at 10:47, PST. I entered the site at 10:53, PST (6 minutes later) and everything I tried to purchase was already sold out. (3) pair shoes, (2) pair sandals, and (4) different styles of jeans. Why bother if everything is already gone? Not just my size either, most everything was completely gone or 1-2 left in the smallest sizes... Date of experience: May 15, 2012I have placed orders with this website. Within a week, I was sent 2 incorrect items that I didn't even order. When I called customer service, only response was send the items back which requires printing labels packing the items and a taking trip to post office/UPS to return these items. Of course, great deal of time and effort is wasted for nothing. I was highly disappointed with their response. It seems like they just send you whatever they have and not what you ordered... Also, each time they said they can't send you the correct item since it is SOLD OUT! REALLY! Date of experience: February 27, 2013Have been a my habit buyer from the beginning. They sent an item with a track number to my business where everything is shipped and it states delivered. Well i never got anything and contacted my UPS driver with the track number and the address was not even mine or the name on the package as he verified. They stated clearly a mistake on My Habit part so I contacted them and they say check with the post office. They gave a refund on the shipping but that's not the problem where is the package and that track number was not for me at all. The shipping is nothing I am out of money and have no merchandise. Losing a good customer like my UPS driver said average 4 items weekly. Date of experience: January 5, 2016I thought the site was great until my last two orders last week. One order came without tags and the label inside one of the pieces was worn out. They went back. Then this latest order, the tag looked like the ones you find in a vintage store. Supervisors swore up and down they only buy new from the designer and nowhere else. Well, I tracked down the proper people at the design house itself and was emphatically told that they do not sell to MyHabit, and according to the tag that was attached to the piece, it's from 2009. When I tried to get to the bottom of it, all I got was a run around between corporate in NY and corporate in Seattle. Disgraceful. Date of experience: November 8, 2011If you search for the same merchandise in google you can usually find it for the same price or less right on the amazon website. Bunch of hype to get you excited but not worth it. Unless you want to buy designer jeans from a defunct company that was clearing out inventory for the same price! Without the BS limited quantity/already in someone else's cart crap. Date of experience: September 22, 2011I have been an avid user of Gilt and Haute Look for years. I also work with Amazon. I have not used My Habit regularly because the merchandise is spotty. Today, I placed an order with My Habit using my mobile phone. I ordered a belt. Within moments, I received an e-mail that my belt and painting were on the way! I went to the site and tried to cancel the order within five minutes. It responded with a system error. I went online with Chat within a half an hour of placing the order. The representative said that my order was already on its way! I have been charged for a painting I did not intend to order. This note was followed quickly by My Habit's return policy in an e-mail. Regardless of whether this experience is resolved, I'm done with them. The service experience didn't fit what is presented as a "premium" brand. Date of experience: July 20, 2015I have chanced upon myhabit when I had to buy a pair of high fashion shoes that had as expected ran out of the shops as soon as they were put out. I have vast experience in online shopping being both a buyer and a seller. So I googled a bit and I was lead to the greatest site ever. Not only do they have the right size for me, they are priced very low, way low than the other fashion sites that I frequented before. I stayed on the site to browse some more and was delighted to find out that there are other awesome items as well in other categories. Like a true fashion diva I appreciate the e-mail they send to keep me updated on the latest sales! It sometimes suck because others get there before me but it's ok, I win some, I lose some. Also, a special shout out to their great after sales customer care for replying promptly and comprehensively to my queries and requests. Date of experience: April 9, 2014Just received an Ivanka Trump bag with the straps unglued from the hardware. Very shoddy packaging as well. Overall, everything feels cheap and wreaks of scam. Hard to believe there is any associations to Amazon. Value Shipping Quality Date of experience: November 15, 2014Another one of those designer sale websites, but this time from Amazon. Because it is run by Amazon, the customer service is amazing. You can return most things (even a 1K wedding dress) for a flat rate of about $4. Shipping to you is free. They also refund you back to your credit card (Gilt only gives you credit back). Finally, I have noticed that their sales tend to run slightly cheaper than other sites, like Gilt (for the same exact items). One last thing. Gilt has created these fake designer brands to make you think that you are getting huge savings, but you can't really compare because they don't exist outside of Gilt. I have never seen myhabit pull that kind of stunt. You get 5 stars! Date of experience: July 16, 2013I saw a $775.00 Calvin Klein white shirt for sale for $149.00 on their site. I bought it! It came with a label from Calvin Klein attached saying, "Suggested Retail - $98.00"! I was appalled, felt used and what do they think I am, stupid? I called to let them know and all they would do is refund me the balance between 149.00 and 98.00 - which means there's no discount and it's a supposedly discount site. Then, when I decided, forget it, I'll return it - they wanted to charge me a 3.99 return fee! After much time on the phone with supervisors, I finally got that 3.99 fee waved. I tell you what, I am telling everyone I know this story and you should too if you're reading this. Date of experience: January 29, 2014I am very pleased with my purchases from MYHabit. The quality of the merchandise is excellent as are the prices for designer goods. I find myself frequently shopping on the site. The shipping is fast and reasonable in cost. I just love shopping on the site. I also like the wish list for items that I want but are sold out. I have been able to acquire many items desired when they are located and returned to the site. A notice is also emailed and texted about the availability of these items. Date of experience: August 5, 2015The intro coupons made speed shopping a little worth it but, it seems those are gone. So tired of having to RACE to try buy something here. By the time I get a chance to look at what they offer, they are sold out. Saw some really cute kids boots and of course couldn't get them. So, I Googled the brand and guess what? NOT the lowest price on the net and I could actually order them like a real human being and not a frenzied monkey. I'm done with MyHabit. I look but then go browsing for the brand somewhere else. They are not the only site that offers free shipping and returns either. I'm over it. Date of experience: September 12, 2011Love it. Great sample sale site along the lines of Gilt and Hautelook. But the ease of Amazon ordering makes it even cooler. You have to move fast but this is true of most of these typea of sites. FIRST RATE! You can't have too many of these. I have had no trouble with shipping or products bought off the site. I feel like people posting bad reviews about sold out items or wait list items just don't know how these sites work. Date of experience: October 25, 2012Just be aware when you buy because some of the merchandise is not returnable. I purchased a pair of boots and they sent me two right shoes. These were tagged "not returnable"... sorry but you sent me two right shoes. MYHABIT didn't seem to have two lefts laying around anywhere and said I could just donate the two right shoes I received. Um, ok? They did refund my money because of the circumstances. Date of experience: July 29, 2015I live in Australia and over the years have been an avid and large customer of MyHabit. But when I try to shop now it says with the product - International shipping available, it is not in the Restricted category but when I go to check out it says it can't. This is a regular occurrence, I am wasting my time and I have just had 10 items from t-shirts to sunglasses rejected! Why? Date of experience: December 20, 2014