I ordered to motorized center piece turn tables, they looked ok, (no on/off switch_ not a big deal) installed new batteries, the one made a small creek noise and that was it. The other did absolutely nothing! I tried calling them, live chat, and emailing them. No answer whatsoever. I'm about to try and send it back, but God knows if I will get my money back( I have a bad feeling that its gonna be money completely wasted) Do not buy ANYTHING from this company. I've had better luck buying from someone out of their garage. If I could submit this with zero stars, I would. They don't deserve even 1 star. Tip for consumers:Don't buy anything from this company Products used:None of it. Service Value Shipping Returns Quality Date of experience: October 5, 2021I ordered a number of fat heads for a Senior high school team celebration. I gave them over 6 weeks to get the order to me. I understand shipping is taking longer these days. Some items were missing and they were slow to respond to my initial email. I ended up requesting a refund and I got a fraction back. Go somewhere else! This company is not worth dealing with! Service Value Shipping Returns Quality Date of experience: October 21, 2021I ordered and paid for items for our school's Homecoming Dance and the main items have not arrived. A metallic Eiffel Tower and 2-foot light-up letters. I used the form on Contact Us several times with crickets in return. There is no phone number on the website for customer service and when I click on the Online Chat button I get sorry we can not chat due to Covid. I have been a loyal customer for over 10 years but no more. I will use Anderson's from now on. Service Value Shipping Returns Date of experience: October 14, 2021Despite the negative reviews, after chatting with Karin in customer service, I purchased a Homecoming proposal banner. Order was placed 09/28/21 and received 10/04/21. Great quality and we couldn't be happier. Also chatted with Kate on Facebook and she was very helpful as well. Would definitely order from this company again. Service Value Shipping Returns Quality Date of experience: October 6, 2021I ordered 11 Big Heads for senior night. Of the 11, one is so blurry you get dizzy and the other is so dark I'm not sure you can see a face. I called them and forget it. They direct you to do a Live Chat. I did that and was #52 in the queue. After 2 hours of waiting, I get Victoria who tells me to email her pictures of them. I did that. No reply. Live Chat isn't even available all the time. No follow up. Basically there is NO customer service. So mad. Wish I saw all these reviews before I ordered. Tip for consumers:Don't use them. Products used:Big Heads They were hanging out of the box by the way. I don't know how they didn't break. Service Value Shipping Quality Date of experience: October 22, 2021I ordered a 12 pack photo booth signs and 3 sets of customized fan faces. Shipping was delayed 2 weeks but the items did arrive 3 days before my event only for me to open the box and find a package of sticks and 3 of the 12 photo booth signs inside the box. The 3 signs were not in any packaging not to mention it's a pack of 12 and not 3. But worst part the customized fan faces I ordered for my mother's birthday are MIA. I have demanded a refund but I have no idea what will happen. I ordered from this vendor about 5 years ago so I trusted this company. I had no idea they took a turn for the worst. Never in my life have I ordered an item and received an empty box! Don't bother! Date of experience: October 8, 2021I needed a poster for my daughter for Homecoming in cheer and ordered one on 10/9/21, paid more for extra shipping so it would come by the following week. Never received the poster and now that I want to get my money back since I never received it, there is no way to contact them. I tried emailing, the live chat (which is always "busy"), and I tried calling which no one ever answers. Horrible! Date of experience: October 22, 2021Very disappointed, awful customer service, will never order from this place again. I ordered yard signs for a party on July 7th and they just shipped September 12. I emailed their customer service 3 times and got zero responses. I even called and no one picked up. Moral of the story don't order from this place. Service Value Shipping Returns Quality Date of experience: September 13, 2021I did not receive my items until 2 days after my party. I noticed that I had not received any tracking information so I reached out to Shindigz the week before my event and received a response apologizing for my order not being fulfilled due to an error. I was told that the order would be placed on a priority list and shipped the next day. Giving me an arrival date 2 days after the contact (see the attached email). By the time I received the tracking information from UPS the estimated time of arrival changed to 4 days later which was after my event. I was very disappointed and requested a full refund. Now I am not able to get a response from anyone. Unfortunately I was not home to refuse the packages when they arrived via UPS the Monday after my Grandson's birthday party. I will be sending the items back and I am going to have to take further actions with SHINDIGZ to get my money because I refuse to just be ignored and allow them to just keep my money. Tip for consumers:There is no way to contact them via phone and they don’t reply to emails in a timely manner. I paid for expedited shipping to avoid not getting my items on time but evidently that was a waste of money because there’s no guarantee. Products used:My party was ruined, no decor! Date of experience: October 13, 2021I placed an order with this company on 10/19 and paid extra in shipping because I needed the item in 11 after I placed the order. I sent two emails inquiring on the delivery... no response to either of my emails. Then I sent another email to cancel my order,,, and no response. Then 11/1... the item shipped. I contacted the company again and no response. UPS tried to deliver and I refused the delivery. I will never order from this company again. Tip for consumers:Order from another company Products used:Party Prop Service Value Shipping Returns Quality Date of experience: November 4, 2021Do No order from here! I wish I read their reviews! I use to be a loyal customer no more! I am down 400 and have no personalize stuff for my party! Going to report to better business and report to my credit card. Date of experience: November 2, 2021I was very disappointed with the service of this company. I paid extra for expedited shipping only to get the products 2 days after my party instead of 3 days before. When I contacted the company they did not respond until my 3rd complaint and then said all they would do was take back the product and refund only the money for the product not the extra I paid for "faster" delivery. It said that the product was delivered to a PO Box at the post office the day before my party but I don't have a PO Box. They are quick to take your money but are not reliable for getting things to you on time. Tip for consumers:Don't use this company if you need something by a certain date unless you order way in advance. They offer expedited shipping but still get it to you late. Products used:none arrived 2 days after needed. Service Value Shipping Returns Quality Date of experience: September 4, 2021I purchased a yard poster that I received and it was blurry! I contacted customer service and another one was sent out but the colors was wrong. I called customer service again and was told I pick that color. I said no look at the original order just to be told very nasty that I did select color. I uploaded pictures to prove that it's not like the original one. I never was compensated for their wrongful actions. Very disappointed in this company! Date of experience: November 1, 2021This has been the WORST experience EVER! Zero access to customer service - no phone number, live chat starts at 30 min wait then bounces to 180 min wait and no one lets me know you've received my email. Your site glitches and fails to upload and there is no way to cancel the order which has not even started processing. DO NOT USE Tip for consumers:Don't use - site glitches and doesn't add to cart well Products used:Big Heads for Senior Day Service Value Date of experience: October 7, 2021Ordered a large moon for our Prom. Paid extra for shipping so it would ship at the latest on the day we needed it. Downloaded Shop App as the site suggested to track package. Never showed tracking or sent notifications. Each time I checked, it read, "order purchased." If you call, you can't speak with anyone. The message says to go to website. When you try to set up a chat, you can't submit. They finally did email. They apologized and said it will arrive on our prom date (May 7) at the latest. Today is May 10 and it never arrived. I'm hoping now it never will and we will be refunded. No response when I emailed about this. Tip for consumers:Don’t! Products used:NONE Never came Service Shipping Returns Date of experience: May 10, 2021The company is chaotically disorganized from the bottom to top. Customer service employees are beyond unprofessional and even sharing and complaining about their behind the scenes issues. Lead times to actually receive items are up to a month. They sometimes randomly decide to just partially ship orders with no warning and include no packing slips. An absolute disaster. Avoid at all costs. Service Value Shipping Returns Quality Date of experience: April 7, 2021Never received items. Purchased for wedding, never was shipped. Pay Pal would not help. No refunds. Call their phone number before you buy. You'll see that no one answers or returns calls. Again, do not buy anything from this company. Date of experience: September 4, 2021Ordered 2 banners on April 6th. Still showing unfulfilled and no one will answer emails or phone calls. Called at 9 am this morning and it said I was caller 23! An hour and a half later I was still on hold. I paid extra to have them by this Saturday but appears to no avail. Customer service is non existent to say the least. I will never order from them again. Tip for consumers:Buyer BEWARE- do not use this company..... Service Value Shipping Returns Quality Date of experience: April 19, 2021Ordered big heads almost a month ago now. I never received my order. Company does not respond to email. They claim live chat available as they are so busy. Nope! Phone just gives recording to use live chat. Contacted my credit card company. Do yourself a favor. DONT SHOP HERE! Products used:never received Service Shipping Date of experience: May 19, 2021I ordered 4 items for graduation event. I didn't receive my yard sign or candy bar wrappers. I also received the wrong banner, the one I got belongs to someone else. I've called over 10 times and have been on hold for over 3 hours and have yet to speak to a customer service rep. I've also sent several emails and no one has responded back yet. This is by far the worst experience I've had with a company. Tip for consumers:If you need assistance with a order you will not receive it Products used:Didn’t use anything because I never received all the order and what I did receive did not belong to me. Service Value Shipping Returns Quality Date of experience: April 27, 2021This company is the absolute worst place I have ever ordered from, and that's saying a lot because I have had some really crappy experiences! They suck! I ordered 6 boxes of personalized lollipops for my son's communion, I paid $72 for them. They sent me ONE box and when I looked on the website to see when the rest was coming, it said the order was fulfilled. When I called them to find out what the hell happened to the 5 missing boxes, I was left on hold for over 2 hours! I literally fell asleep waiting! I was given some bologna story about their computer program and how they would rectify the situation as soon as possible. Here I am with a knot in my stomach 2 weeks later and NO Lollipops! I am once again on hold so far for 47 minutes. I wish they would stop calling their customer service reps amazing because I want to put my hands through the phone and ring their NECKS every time they say it! If they are so amazing, why am I on hold for over 2 hours? Tip for consumers:Don’t do it! They stink Products used:None Service Value Shipping Date of experience: April 12, 2021This company is so bad tried calling no answer say go to live chat will not pick up order two months old do not under stand how there state has not shut them down. A money scam for sure please beware they are fakes Tip for consumers:do not buy from them you will lose your money Products used:none Value Shipping Returns Quality Date of experience: July 20, 2021Very poor customer service. Placed order through United Mileage Plus Shopping portal. Was told by Shindigz they did not have the item in stock. I asked if they would just sell me something else for the money rather than refund the money. They said no. This is so unbelievably stupid or unprofessional, I cannot express it. Now I must pay a fine to reset my Mileage Plus miles because of Shindigz. Date of experience: October 2, 2013I ordered 3 bubble guppy cardboard cutouts for my sons 1st birthday. I Love them! Great quality, perfect size & they arrived a week after I ordered them! I'm giving shindigz a 4 out of 5 just because they are a little flimsy but other than that there perfect... I will definitely be purchasing again from this site! :) Date of experience: July 17, 2015I ordered some candy land signs the quality was what I expected, which was good. There was one downfall it did take about 2 1/2 weeks to get my order but everything arrived that I ordered. So if you were going to place an order with this company I would place it way ahead of time. Overall I was happy with my order. Value Shipping Quality Date of experience: May 27, 2021