Very convenient service, with the ability to pay for purchases online and transfer money to your bank account. Good fast support. Small commissions compared to other popular similar services. Products used:payoneer card Service Value Shipping QualityPayoneer consistently provides exceptional service, promptly addressing my needs. Their user-friendly digital platform and friendly staff have made banking a breeze. I feel confident and satisfied with my financial institution.The Payoneer Customer Care Agent went through all my queries without embarrassment And with specific details in answers, I got my problems well solved. Thanks again!Newbies in electronic devices, like myself, need absolutely Payoneer Customer Care Support. So please be more patient with us in treatment. Thanks! loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Desmond M. 1 review 0 helpful votes Follow Desmond M. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Happy customer experience” April 23rd, 2024 Verified purchase Overall very user friendly and helpful service for small businesses. If Payoneer enables clients to make payments through their personal accounts will be a win win for both.The company's features include multi-currency accounts, prepaid Mastercard debit cards, and integration with various online marketplaces and platforms. Overall, Payoneer serves as a valuable tool for those engaged in global commerce, helping them overcome barriers associated with traditional banking systems and currency exchange.Overall, not so good experience. The only reason I am using their services is because my employer is paying me through them. Customer service is nowhere near professional, fees are high and not constant, always have some excuses for their negligence... The moment I change the employer I am leaving them if they do not level up their services...My Payoneer Account was blocked because as described by the agent, I have multiple accounts. The agent sounded so impatient, almost rude, and interrupts me while explaining my concern which made me feel a bit stupid. The issue was resolved though, so Thank you. * Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respondI work as a professional online English, Spanish and Japanese teacher and I couldn't have been a successful as I am without Payoneer. It is by far the best paying service out there. On top of that they provide you a card which is incredibly useful to manage your payments and use your money wisely. The service is 100% reliable, legal and I've never had problems with it.I have applied for Business Account more than a week, Which is still under verification there is no open requirement in verification center but still its taking lot of time... Dont know way * Payoneer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respondThey have cancelled my withdrawal for the 3rd time saying the bank account number is incorrect but I have sent them my proof of account letter from my bank multiple times. These guys are fraudsters! They are stealing from people all over the world and need to be stopped. I have all my proof and will assist in any investigation for as long as possible to stop these guys!I processed 2 x payment requests to my client which were paid within minutes however Payoneer have still not (almost 3 weeks now) processed my payments! Customer service is useless, they have no real answer as to why not do they give any time line indications. FRAUD! Please do not use this platform! Service Value Shipping Quality loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Luis R. 1 review 0 helpful votes Follow Luis R. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Good” April 22nd, 2024 Verified purchase She was able to address me and assist me in proper manner of time. I appreciated it.I had my payoneer account for the last few years until they decided to close my account for no reason, and they state that they can't share the reason why. I use the account to pay my remote contractor in another country, been working together for few years. This is unbelievable. When a company grows, they pick and choose what type of customers they want but when they first started everyone is welcome, this is BS. Tip for consumers:I advise anyone who used payoneer to stop using their service as they are NOT a reliable company, any account can be closed anytime without a warning Service ValueI always receive on it very easily and it's 24/7 recently it added a few to transfer money but other than anything else is free if charge like withdrawalBeing able to speak directly with a customer care service representative has made doing business with payoneer very efficientMy first interaction with Payoneer: 4-16-2020, I received an email: "Your request to get payments from (omitted) is under review" with a customer ID. Payoneer approved request: no added information requested. Despite being called a "customer" by Payoneer, my only relationship is with (omitted)—Payoneer is used as a payment processor. On 2-21-2024, I was notified by (omitted) and Payoneer by email I was due a payment. From 2-28-2024, I contacted Payoneer MANY times to get the payment: Payoneer's site stated it should have been issued to me without further action. Payoneer failed to remedy the issue OR issue payment, and then demanded my Personally Protected Information, which I refused to provide. On 3-15-2024, I contacted the Better Business Bureau: I reported Payoneer's bad and unlawful conduct, I demanded Payoneer send payment owed to me, as well as $208.33 for my time and labor spent resolving the matter. Only after the public BBB complaint did Payoneer send payment ($208.33 was not included): Payoneer employee "Svetlana" was unprofessional, rude, and continued to make materially misleading and false misrepresentations…Payoneer claimed I was to blame for Payoneer's failures; they alleged falsely I failed to use the correct email address. Payoneer cannot balance its budget and increase profits by wrongly withholding funds it is obligated to pay. This is what Payoneer did between Black History Month and Women's History Month in 2024. Good Riddance! Tip for consumers:I do not recommend ANY reputable brand, company, or individual patronize Payoneer: I was made to spend more than 3.5 hours of my personal and professional time to resolve an issue Payoneer was solely responsible for resolving. The lack of respect and utter disregard for U.S. laws by Payoneer compels me to give this poor review to spare other decent humans from a similar experience with an unscrupulous business operating within the United States. Products used:Payment processing or payment remittance. Service Value Shipping Returns QualityDear Payoneer Team, I hope this message finds you well. I wanted to share some feedback regarding the fee structure, specifically the fees associated with transfers and the annual fee. While I appreciate the convenience and services provided by Payoneer, I believe that the fees, especially for transfers, are quite high. It's disheartening to see a significant portion of my earnings go towards fees, with a substantial amount being spent just to transfer funds to my local account. I kindly request Payoneer to consider lowering these fees, as it would greatly benefit users like myself who rely on your platform for financial transactions. Additionally, the presence of an annual fee adds to the overall cost, making it challenging to manage expenses effectively. This feedback is not directed towards any specific agent but is a general sentiment shared by many users. I believe that by revisiting the fee structure, Payoneer can enhance the user experience and foster greater satisfaction among its customers. Thank you for considering my feedback. I look forward to any updates or improvements regarding this matter. Best regards, May N.After my experience, I just wish that Payoneer will get all verification details on the day of sign up nd not on the day they are being paid. I had an account approved but because Payoneer asked for other verification details after sign up and before receiving money, it took a first time like me more than 1 week ( because of Holidays, too) to resolve the issueAfter trying out various service providers, Payoneer stands out as my top choice. It's user-friendly, boasts excellent customer service, and proves to be highly dependable. Service Value Shipping Returns QualityAfter 5 years of being with Payoneer, I"m considering leaving due to the fast deteriorating customer loop. It took me 4 calls to get one issue resolved. I finally spoke to someone who knew what she was doing. I guess Payoneer is going to try to save money by hiring call center staff with little or no training but it will eventually show in your numbers.Payoneer is a reliable and efficient online financial platform that offers convenient solutions for global payments and transactions. With its user-friendly interface and seamless integration with various payment gateways and marketplaces, Payoneer makes it easy for freelancers, businesses, and professionals to send and receive funds worldwide Value QualityEfficient when providing resolution. Csr is willing to assist customers, friendly and eager to resolve the queries right away.I got really very good cooperation. The customer representative has always listened to my problem and solved it smoothly. Every session was tidy and the conversation was very clear. I'm very happy to use Payoneer. I wish them success. Thank youI was pleasantly and clearly greeting by representative. She repeated my concern to ensure she understood what my concern was and provided clear process to move forward. Appreciate that the wait time was not extensive as I was on the clock. Great service always!I wish to update my date of birth to 24/August 1998. I must have made a mistake when I opened the account. Below is my picture.name and date of birth as it appeared on my pan card. Thanks you Tip for consumers:I wish to update my date of birth to 24/August 1998.i must have made a mistake when I opened the account.below is my picture.name and date of birth as it appeared on my pan card . Thanks you Products used:I wish to update my date of birth to 24/August 1998.i must have made a mistake when I opened the account.below is my picture.name and date of birth as it appeared on my pan card . Thanks youGreat moment with payoneer supporting to fix the issue I finally got resolved on the results tremendous