I was really looking forward to wearing these shirts. I ordered two of them: a long sleeve polo and a long sleeve button down. The polo fit perfectly out of the package- just arrived today. I washed it and dried it according to instructions (tumble dry on medium heat)- and it shrank so much it is comical. I put it on and by stomach shows. This isn't normal shrinking you see with cotton- this is comical! I haven't washed the button down- and will not wear it now anyway. Untuckit got my money this time, but they won't get more. These shirts are trash. Buy something else. Date of experience: February 7, 2024I discovered Untuckit.com two months ago. I love the shirts. I found the right size. It was a good look for me. The price is a little high but generally I'm happy with the product. However, I ordered a Full Zip Fleece Sweater on an expedited shipment (2 day) expecting it before New Years Eve. I got a completely different product. My experience with Customer Service was negative. They didn't understand I needed them by New Years Eve, and said they could ship me the correct product in 5-10 days. Date of experience: January 6, 2023We purchased from Untuckit at a mall in Atlanta for my husband. We purchased 2 dress shirts and 2 sweaters. I asked the sales person when checking out if the sweaters were washable, I should have looked at the tag, but she said yes, she thought so, just wash on delicate. So, I washed them on gentle cycle, cold water, laid them flat to dry. They both shrunk up by at least 2 sizes. My husband never even got to wear them. These were expensive shirts/sweaters. Same thing with the dress shirts. They shrunk as well and also washed on cold water, gentle cycle. Will not waste my money there ever again! Tip for consumers:Avoid this store! The quality of the items do not warrant the prices they charge. Products used:dress shirts and sweaters Service Value Quality Date of experience: December 16, 2022I recently received a shirt and pair pants from Untuckit as a gift. The shirt didn't fit and I wanted to return it, but found out it was not eligible for return. Don't understand why you can't return the item for a different size or style, especially at their prices. So I returned both the shirt and the pants. They can just have the shirt back. I have other UNTUCKit items that I purchased, but those will be the last item I ever buy from them. Date of experience: February 5, 2023Placed order on December 19,2023. Paid for expedited shipping, 2 day shipping. Got notified today it just shipped and will arrive after Christmas. Should have been notified immediately so I could have shopped elsewhere. Date of experience: December 22, 2023My main beef is they censor bad reviews from their website, so all you see is 4 and 5 star reviews. I posted a review on the Marty, got email confirmation that it was there, and I had a feeling this was going to happen because nobody no matter how good you are, has ZERO negative reviews, and sure enough it was taken down. Just maybe go to a store and not order online, these items are not made for "men", they're made for hipsters with noodle arms. I ordered a 2XL expecting something like this to happen and it was still to small in the arms to where when you try to give a hug, that motion, it feels like you're going to blowout the shoulder seams. Very disappointing because the style and quality seemed to be great. Tip for consumers:Go to the physical store if you can and try the items yourself. Since they censor reviews on their web site, you won't get the whole truth from consumers. Products used:I bought the Marty jacket, not using it. Value Shipping Quality Date of experience: December 12, 2022I went to the location at Tysons corner va. The Clerk assured me the shirt would NOT shrink. 100% amd said I should stick with the large. Well folks it shrunk and I followed the label for cleaning. Staff are misinformed and poorly trained. But one size up. I have two shirts I can't wear and I'm out $200. Products used:Long sleeve shirts Service Value Returns Quality Date of experience: February 27, 2023I had 4 UNTUCKit shirts. I really liked the way they looked and fit but, thought they felt a little flimsy. I guess it wasn't my imagination. The elbow has ripped in 3 of the 4. I suppose I'll continue wearing the last one until that elbow goes as well... I'm not a big guy and the size was right. I only have pics of the 2 because I already trashed the other 1. Both of these ripped within the last week so I still have them. Date of experience: January 25, 2023A recent purchase was very late & they gave me a 25% discount. Then ordered over $500 and paid to expedite and it was only shipped after it was to have been delivered; Since I used the 25% coupon they gave me I was precluded from using the holiday discount. So no goods arrived for which I paid to expedite delivery and now need to shop for the gifts I don't have for my sons. So I asked for the discount again since I used it on goods that didn't arrive timely. After more than 30 minutes of time chatting with two people, they could not agree to anything. So frankly their conduct is shameful.; Don't buy from them if you expect your order to be timely received, even if they charge you extra for that. Tip for consumers:They waste time with chatting service that has no authority to do anything other than make you wait and answer questions..... Products used:As of today I have not received the items - indeed,they admit they only shipped them to me today! Date of experience: December 8, 2023Try it on in store if possible! Bought the shirt for my man for Christmas he wears a double XXL And it fits like a large, give me a break so disappointing! Thankful he has somebody he can give it to because I hate taking stuff back Products used:A gray pink striped shirt Service Value Quality Date of experience: December 28, 2022I ordered 2 XXL shirts...I usually wear xl so I was planning on being able to wear it loosely. Shirts came in and I can barely even button them. No way I'm wearing them and they feel lightweight and cheap. Date of experience: April 4, 2023I purchased two of the long sleeve "wrinkle free" non dress shirts before Christmas. I wore them and followed the cleaning instructions carefully. These shirts are not wrinkle free at all. I will not buy these shirts again. Products used:None Service Value Quality Date of experience: January 11, 2023I purchased two shirts as a Christmas gift for my son---both were the same size, XL, regular fit, based on their sizing chart. One fit okay but the other shirt was way too small in the sleeves and tight overall. It seems to me that based on their sizing chart, two shirts of the same size and fit should FIT THE SAME! Both my son and I have made attempts to exchange the one shirt or get a credit for a future purchase but to no avail. I can understand why there would be no refunds on final sale items, but why would it hurt to EXCHANGE the shirt for a larger size or fit? Apparently. There is no room in their policy (as with the one shirt) for exchanging a final sale item. So BEWARE, if you purchase a final sale item, be prepared to donate it or gift it to someone else if it doesn't fit the person it was bought for! Perhaps that's why they are final sale items---the sizing is incorrect and they need to move them out? Date of experience: January 30, 2024Someone referred me to this website and I tried to make a purchase using a Vanilla Gift-card and it's wouldn't allow me to do it, so I was refer to a live chat representative to assist. I have gave all the information about the gift card then I change my mind and asked her to cancel my order and credit my card and nothing happens. I called them for help and send a screenshot of the charges to the card and still nothing. I was told that they couldn't help me, that i needed to call the gift card customer service. I will never shop with them again. One and done. I lost $66 dollars of my gift card. Date of experience: June 8, 2023Ordered from untuckit and site kept telling me they couldn't verify my credit card. I knew the card was good but tried another card, same thing happened. It finally said the order was processed after about 7 times. Two days later they said it was canceled and they refunded me my money. I called and spoke to a rep named Fernando. He said there was a problem with their website and were trying to fix it. He said he could order the shirt for me. Fernando took 15% off and free shipping. Two days later my order was canceled again and refunded. I decided not to try and reorder again. Will never use Untuckit again and advise anyone not to waste there time. Tip for consumers:Do not order from Untuckit Products used:None because I never received anything Service Value Shipping Returns Quality Date of experience: November 6, 2022Poor corporate response to easily solved issue created by untuckit. Store ordered pants, they never arrived. Company can't figure out how to get me the merchandise or credit my card Date of experience: November 28, 2022They have a great hook. Their customer service is virtually non-existent! They are an e-commerce company that takes at least 10 days to deliver their product. Its been two week since I put my order in. They blamed UPS... said there was a scanning issue. I deal with UPS every day. When asked UPS was unaware of any problems. In summary Untuckit asks all the money for their product and deliver inferior product. I suggest you buy your shirts on sale at Joseph Banks, have them tailored perfectly! Date of experience: December 17, 2020Great idea fir a shirt. Quality and styling fine, but they are TINY. If you need a large, you better buy an xxl. I don't know if they're skimping to save money, or they think everybody is emaciated. I will never buy another one of these without trying it on first. * UNTUCKit attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond Date of experience: September 8, 2020I had a salesperson help select the size for me in a store. Within one month, my elbow went through the shirts, even a sweater. Don't waste your time with this garbage product. I thought I'd be getting reasonably good quality for $99 per shirt. No such luck. Cheaply made, imported garbage, probably made with slave labor. * UNTUCKit attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond Date of experience: April 14, 2020I placed an order on 9/7/2021 and was scheduled to receive on 9/10/2021. This was later changed to 9/15/2021 (today). Its again changed to 9/21/2021. On contacting UNTUCKit, they are blaming UPS. I have no sale contract with UPS. This is my first time purchase from UNTUCKit... utter disappointment. I will promptly return the items as soon as I receive them, if ever. Tip for consumers:They blame UPS for poor/no delivery Service Shipping Date of experience: September 15, 2021I've tried to forgive the incompetence this company exhibits but at this point it's not possible. After messing up my order, sending it to the wrong address, not mitigating the issue, and now blatantly ignoring my emails with customer service reps, I've had enough. It appears I'll never get my $200 back, or the products that they never sent. Service Value Shipping Returns Quality Date of experience: June 17, 2021I received a shirt for Christmas. Turned out to be the wrong size. The box and shirt were put aside as I tried to get the information needed to try and exchange for a larger size. Then life goes by as I wait for the information from my 75 year old mother. So, today I tried to set up a exchange and the web site says it is past 40 days a won't allow me to exchange. It's not like I am looking for a refund! Very dissatisfied. Date of experience: February 4, 2020Actually surprised at the poor reviews. I have purchased several different shirts as well as the vests, and I can tell you the for and quality are excellent. The long sleeve shirts are a bit too long so that is accurate, but the craftsmanship and materials is very good to excellent on this brand. Date of experience: August 18, 2017We use Untuckit to outfit our sales staff, and for the company professional racing team. The variety of fits available make it work great for everone and we've been very happy with the quality. Untuckit staff have been wonderful to work with and we highly recommend! Products used:Sangiovese Service Value Shipping Returns Quality Date of experience: September 16, 2020I really like the shirts and would give them 5 stars however, the majority are made in China hence the lower rating. I do not want to buy any products made in China. Bring back the made in USA shirts. I will pay more for them! Date of experience: October 29, 2020