They don't answer email, answer phone, or ship product. Worst customer service. I'm going to try to get Amazon to pull them as a seller. And contact better business bureau. This is really An awful company. Date of experience: June 3, 2020Items offered have reasonable price, I recently bought a travel charger. It works perfectly and you can tell that it's not like the cheap ones that will only work for a week or a month. I would definitely purchase this again if I need a new one in the future, same goes with other accessories I need for my devices. I love my online purchase experience on this site. Thumbs up! Date of experience: December 5, 2014Easy transacting on their website. I'm impressed with the good communication I got from the seller. Prompt delivery and my order arrived in perfect condition. Would do business with this seller again. Date of experience: December 15, 2014I ordered a phone case in December 2016, but it was the wrong size (my fault). When I tried to reach customer service to exchange it for the correct size all I got was a busy signal night & day forever! I sent an email & got an automated reply saying someone from customer service would contact me within 48 hours, but no one ever did! I finally got someone on the phone & they gave me an authorization code to return the phone case for a full refund. Today is March 30,2017 and I still haven't received a refund, nor can I get anyone to respond to my phones, emails, etc. Tip for consumers:If you order, be sure you can live with it once you receive it, because their customer service is NON-EXISTENT! I ordered a phone case & returned it, but got no refund, nor exchange! Lost my hard earned money & got nothing to show for it! Date of experience: March 30, 2017EDIT: They didn't reply emails and also they blocked my email address. I'm not able to send an email them. If you want to buy something from them, throw thant money from window at least one homeless can get it and it's better than these kind of "people" NEVER TRUST THEM AND DON'T BUY ANYTHING ON THEIR WEBSITE. THEY DON'T SEND THE PRODUCT AND DON't GIVE THE MONEY BACK. ALSO I SENT MORE THAN 50 EMAILS AND SEND MESSAGES ON INSTAGRAM, THEY DIDN'T EVEN ANSWER IT. TOTALLY FRAUD! Tip for consumers:DO NOT WASTE YOUR MONEY!! BURN THAT NOTES INSTEAD OF TO GIVE THIS FRAUDS. AT LEAST YOU CAN GET HEAT Products used:Hat Date of experience: January 7, 2023There are a bunch of great products in Accessory geeks. I bought legit batteries and I am happy on the battery life and it is such a great product really worth it. Exactly as the description says and works fine. Price is cheap compared to other who offer this battery. Overall a great buy for me as it comes with free shipping. Service is excellent too! Date of experience: November 25, 2014I bought an iPhone case that I wasn't satisfied with. I was very honest about why specifically and they emailed me a return package slip to ship it back and processed my refund. Customer satisfaction is key. So thank you. Date of experience: May 20, 2015This company offered totally value for money, very inexpensive. Of course the quality of their product is on the highest level. I bought my customized case here and I really love to use it whenever I go somewhere else. The fit really looks perfect on my phone. They also offered very fast delivery. Date of experience: November 26, 2014The case I ordered from this site arrive quickly and exactly just I needed it to protect my new phone. Thumbs up on the fast delivery and amazing case! Reliable company and highly recommended to those who need cases, charges and accessories for their gadget and device. Date of experience: December 16, 2014Yes, It might have been my mistake in the address I put to receive the order in the first place, but when I noticed it was wrong I contacted customer service. Quick response and they said they had just processed it since they received it back but I didn't receive it again after giving them the right address. It's been 27 days after they re-shipped it and I don't know how to get my money back instead. Date of experience: July 28, 2017Whenever I get a new cell phone I head over to accessory geek to bling it out and get all of the adapters I need for it. Better prices than buying those things directly from verizon. I had a buddy who used to work for a cell phone store and he was telling me they make most of their money from the accessories like car chargers and that the phones are sold almost at cost to lure you in to the store. That is why a car charger is so expensive as are the cases and other goodies. Just go to this site instead and save your cashola. Date of experience: December 18, 2010I rarely write reviews but I think this one's worth it. I have a great experience buying from this website. They offer a lot of items on their site w/c caught my attention to shop multiple items for my phone. From cases to chargers and other accessories they have it! I also got my item on the said date and in perfect condition. Keep up the Great service and Great items coming! Thanks! Date of experience: December 1, 2014Great job as they have a professional customer service. I ordered a case and it is currently out of stock they did not hesitate to give me such information and I waited for the case and it is always worth the wait. I really love it. I am sure that I will buy some other stuff as they offer free shipping that I always look and search for an online shop. Date of experience: December 14, 2014Customer service was impressive. They are very clear on giving me directions on returning my item that is damaged during transit. This was my 1st purchase online yet they assist me and help me so much to make sure that I will get the item I really want. Thanks a lot. Will recommend this to my friends and relatives. Date of experience: December 17, 2014I received the wrong items and they have not returned my emails and phone # is always busy. Order date 8-12-16. Order received 8-18-16. Been trying to get them to correct there mistake since 8-18-16. Still waiting. This is the worst company I have ever dealt with. Do not deal with them it is not worth it. I feel I had my money stolen from me. Date of experience: September 1, 2016My wife and I both have Nokia Lumia 928's but could not find good cases for them. By chance I came across this site and at first was leary since i'd never heard of them. I took a chance since they had what I wanted for mine and for hers and at a good price. I ordered, they shipped, it came, no issues. I reserved giving a 5th star since I haven't had to use their customer service. Date of experience: December 3, 2013I've been shopping in Accessory Geeks for a while now. They offer great items and they are honest that the item they sent was exactly the one pictured and describe on the description. I always got my item on time and on the said date. I recommend this site and seller! :) Date of experience: December 2, 2014If you are looking for a cool accessories in town. Well, Accessory geeks have offered a lot more coolest accessories. Just like what I found a monopod stick because I always love to take my selfie every time. This is very useful and I love the fact that it is very handy to use. As usual, they have excellent service and excellent product. Fantastic prices and speedy delivery! Date of experience: November 30, 2014You can find all your cell phones needs in a one shop. I love this site. I purchased RPTCM125A Headphones Blue and I loved the fact that this is a great and comfortable earbuds I have ever tried. Pretty amazing deal. I am very pleased with my purchase. Date of experience: December 7, 2014I ordered a case for husband cellphone on April 24th. After waiting several days email to get tracking info to know when to receive my purchase. It took them 2 days to respond stating checking status. After several days passed email again for status due to my item was due to be receiving 5-7 business days. After another day of waiting for response, stated sorry item not in stock refund will be refunded 3-5 business days. Two weeks later now a month later after order no refund made. Several emails no response, and many voicemails on phone# provided on bankstatement of charge no response. Phone call is either busy or automated voice stating due to high call volume please leave message for call back. Worse customer service ever in my life. Business is a scam. Date of experience: May 23, 2020I have purchased protective cases for my iphone 6s from them in the past. Twice they sent the incorrect case and I had to contact them in order to receive the correct item. Again I ordered a case and received an incorrect case. I have emailed twice and just receive a standard acknowledgement of my "order". I have repeatedly attempted to call during their posted business hours and am met with a busy signal each time. Very poor customer service and unable to get an order right the first time. I will not place an order with them again. Date of experience: February 24, 2020From my experience with this company, DO NOT PURCHASE from them. I bought a phone case for a Christmas Gift and unfortunately I purchased the incorrect one. I have contacted them 4 times to try and return it. I am still waiting for them to get back to me. Although my order was handled quickly and the product arrived quickly, they ruined it by not assisting in the follow up with a return. Date of experience: January 4, 2017Ordered a newcasefor my phone it instantly went no eta back orde rI was offered a diff case which never arrived including a screen protectorthat I ordered to give them another chance still a no show on products yet or refund of price difference on org case ordereda second case was less money Date of experience: August 8, 2013Lovely items! I'm really satisfied with my purchase, thanks Had no problems with anything I have ordered. Date of experience: June 26, 2020Products on this website are very good in quality and price. Very good, I like it! Would recommend :) Date of experience: June 11, 2020