Somehow, Allurez had the *exact* engagement ring I've always pictured in my head, aquamarine side stones and all! They had an impressive number of diamonds to choose from, natural or lab-grown. Shipping was prompt after the ring was made (altogether a roughly 3-4 week wait from purchase to receipt). I also gotta say, having a little LED in the box to shine on the ring was an inspired idea. Now I just have to wait for the next vacation with my girlfriend to pop the question! Thank you! Reason I chose this business: They had the exact ring I imagined, with the side stones I desired. The price was pretty reasonable, all things considered. Reason I chose this product: It was exactly what I was looking for. QualityAlthough it was embarrassing that my finances ring had a gem fall out within months of purchase and weeks after I gave it to her she started wearing the ring on Feb18th. Your team did a great job getting the ring repaired and back to us. Thank you very much for standing behind your product and fixing this situation! Quality1 month and a few days into the second month and the stones are falling out. I was told to send it to them and they would charge me $150 to fix. Beautiful ring but I am concerned about the quality. I did not get the insurance because I thought the quality was better. My order was also a month late. The ring was almost 6 grand Products used:Wedding set .. Late shipping and also the stones were falling outThe setting for the stones are very sharp, almost uncomfortable on the band. These should of been polished. Although the ring is beautiful, The diamonds in the band are so small that they are almost unseen. I think that the side that the band fits should just been a smooth edge so that a different band can be purchased if desired and still looked great as one unit. Other than that the center stone is absolutely beautiful. They we not really informed on the creation of the ring. The ring was close to a month late from the original due date I did not actually have the ring when I got married . Reason I chose this business: I thought the rings were beautiful Reason I chose this product: Because of the birth stone in the engagements being my husbands. Service Quality loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Cesar C. 1 review 0 helpful votes Follow Cesar C. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Engagement Ring” March 9th, 2024 Verified purchase I was a bit overwhelmed when it came to purchasing a ring but the process was fairly simple with this company. It was pretty easy when it came to choosing the metal, band, and diamond. The turn over rate was pretty quick as well. The only issue I had was that the diamond/head was slightly uneven. A quick fix I managed on my own. Reason I chose this business: The styles of rings were exactly what I was looking for. QualityNice it took a bit long but very nice product in the end..The ring set was delivered in a short period of time in very nice ring boxes and she absolutely adores it. Constantly showing it off to people. Stunning! The ring is beautiful and was returned to me like new after two diamonds fell out. She's very glad to have it back Reason I chose this business: I really liked the infinity ring when I saw it in ads, she really likes things from New York, and I really wanted her to say yes when I asked her to marry me. Reason I chose this product: Love the style and the infinity symbols represent how long our love will last. Service QualityOrdered three stackable rings for my wife. Rings were a size too small. Allurez customer service representatives we fast and efficient in addressing the issue. see review Service QualityI had to follow up multiple times to find out what was happening with my order and when it was shipped. I never actually received a shipping confirmation but had to reach out to find out when it would be arriving on multiple occasions. The resizing and shine they did looks and fits great so I appreciate that but the communication and customer service could be improved.I was able to customize the pendant and select 18k yellow gold and emeralds. Very pretty. QualityPerfect Ring. Perfect Service. Needed it Re sized. Perfect Job. Thank youOrdered the emerald cross, very very small, expected at least an average cross, bottom of cross not proportioned correctly, the bottom of the cross should have been a little longer to look like a cross Reason I chose this business: Love how it looked in thenpucture Reason I chose this product: Loved the cross in your websute QualityAllurez was great in helping us the find the right piece of jewellery! Helped us from beginning to end and kept in touch with us throughout. Even followed up with us a month later to make sure we were happy! From A to Z they have it all!The time to receive the order was LONG. Maybe due to valentines day but my necklace was ordered on the 2/4/24 as a gift...I also thought I included the love necklace as the free gift being offered. Long story I decided to inquire and they said they had not filled my order ( thought 4-7 days but the days turned into the end of Feb)...Customer service was super helpful but I bought this necklace based on the website data and I will say it was somewhat hard to navigate...May or may not purchase here again. I spent more than $400. I thought the love necklace was a bonus to my tennis necklace...I play tennis... Anyway that's it... Service QualityI got exactly what I wanted at a much better price from a competitor. The item came as described. Customer service was excellent. They were honest about delivery. I called them to check on delivery, and they were able to give me exact shipping date. Gave shipping updates. See above. Reason I chose this business: Better price for same item from competitors. Reason I chose this product: I saw it at a on a cruise ship and was obsessed! Service QualityI placed for me an expensive order. I kept checking for status and it just kept saying it was processing. Shipping date came and passed and i contacted them over and over again and all they would tell me was it was in processing. Over 2 weeks after they took my payment. Had to file a dispute with my credit card company. They have on their website like this is inventory and you can buy it, but then they say they have to make it. They need to set realistic expectations to buyers. Service Value Shipping ReturnsProduct not as nice as represented. Card charged before shipping. Asked for delivery to UPS store. That was not done. Reason I chose this business: Wife picked it Reason I chose this product: Wife’s choice Service QualityVery nice come fast very nice thank you got the ring for my mum and she was very happy with it willGreat customer service, small issue in shipping but once i spoke with customer service everything got fixed immediately.Product took ages to receive. Then billed import taxes, which are hidden in small print.Customer service needs improvement. I sent a request to change the delivery address and received confirmation that this would be done. Product was shipped to the original address still. Response was timely and reasonable, but not followed through. Service QualityI ordered this ring to celebrate the birth of my 5th baby in October. It is stunning and goes well some of my other rings I like to stack. The delivery service created some headaches but Allurez was quick to step in and assist. They immediately addressed my concerns. Reason I chose this business: We have ordered jewelry from Allurez before and have always been happy. Reason I chose this product: I wanted a new birthstone ring to celebrate my new baby. Service QualityAwesome Company, great products and very good quality, i will be buying from them again as i find everything really nice Products used:ring Service Value Shipping Returns QualityOrdering was easy, customer service was super responsive. A bit more communication between order and delivery would have been nice but customer service got right back to me whenever I had a question. Reason I chose this business: Wife picked it out. Service QualityMy ring was not delivered in the time frame I was told, upon receiving it looked cheap, no return yet Tip for consumers:Shamyra was the rep I dealt with online. They items shipped later than promised, they never had accurate updates leading me to believe this is all done outside the country potentially. My return almost a month later still has not been processed even though my return has been received weeks ago. Truly disappointed. Products used:I bought a ring and two bands, one was bent upon arrival. Ring did not arrive as it had been pictured. Customer service was slow to respond. Given my disappointment they still kept my deposit. I did not change my mind about my purchase I will buy locally - I would not recommend buying from this online retailer, get price matched at your local jeweler and know what you are getting. To return you must pay shipping and insurance via UPS which is $200+, this has no moral compass and for the money spent no personal touch or investment. BEWARE! Service Value Shipping Returns QualityFirst, the earrings were stunning and got rave reviews by my wife and friends. But second, and perhaps as important, i was totally impressed by the customer service and follow up. I had some timing issues that they totally were on top of. No hesitancy in recommending and using again in the future.