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Ashford Review
I was lucky enough to get this watch while it was at a great sale price. It's a very well made watch and rivals my CT Scuderia watches that are actually Swiss Made. Very happy with my purchase.
I am a collector of fine watches and I only say that to let you know that I'm comparing this watch to the real deal watches and it can hold its own against them.
Ashford sells great products and stands behind them. I'm a repeat customer several times over!
Tip for consumers:Ashford is a great company and I hope they are around for years to come so I can continue to purchase watches from them.
Products used:Watches x5Very easy To apply the coupons and get a great price. Shipping arrived sooner than expected, which was a bonus.One of the standout features of the Ashford website is its user-friendly interface. The site is intuitively designed, making it easy to navigate through the various categories and find the perfect watch or piece of jewelry. The search function is robust, allowing shoppers to filter products by brand, price range, style, and other key attributes, saving time and effort in finding the ideal item.
Product pages on Ashford.com are comprehensive and informative, providing detailed descriptions, high-quality images, and even videos showcasing the watches from multiple angles. This allows customers to thoroughly examine the products before making a purchase, ensuring they know exactly what they're getting.
Ashford's commitment to customer satisfaction is evident in their excellent customer service. The company offers free shipping on all U.S. orders, with expedited options available for those who need their items quickly. They also provide a generous 30-day return policy, giving customers peace of mind when making a significant purchase.
Moreover, Ashford frequently offers attractive discounts and promotions, making luxury watches more accessible to a wider range of customers. The website also features a "Deal of the Day" section, where shoppers can find exceptional bargains on top-tier timepieces.
In summary, shopping at Ashford.com is a delightful experience for luxury watch enthusiasts and novices alike. With its extensive selection, user-friendly website, detailed product information, excellent customer service, and enticing promotions, Ashford has solidified its position as a top destination for online watch and jewelry shopping.I bought a watch from Ashford and it got bad in a few months. They misguided me to send the watch back a few times for repair, but they could not fix it after a few times. They said the watch was shocked, but they never provided me the proof. The watch was never shocked on my side. They refused to refund me. Their products might be gray market stuff or falsified. I will never buy from them again. I absolutely don't recommend them.I hadn't started out looking for a new watch, but the image and description made it any easy sale. At a super price!Purchased a new eterna watch arrived damaged they did not offer a refund but told me to have it fixed at local jewellers the repair came to £81 GBP of which they would refund $50 dollars max £40 GBP.
Also watch has no warranty
I will never buy from them again you have been warned...Easy to order. Good information. Good past experience so I have confidence in receiving quality, new, merchandise.
Reason I chose this business:
Great value on quality product.Reason I chose this business:
How can I resist Black Friday?
“Convenient and good variety.”
October 7th, 2023
Verified purchase
• Previous review
Good Selection. Easy to shop. Fair prices and reliable delivery.
Reason I chose this business:
Value and availability of well made merchandise.
“Easy to shop”
June 28th, 2023
Verified site experience
• Previous review
Easy to shop. Great suggestions and variety.
Reason I chose this business:
Good experience in the past. Reliable shipping.
“Good shopping and shipping experience.”
December 31st, 2022
Verified purchase
• Previous review
History of shopping on Ashford has been consistent, enjoyable and reliable.
Reason I chose this business:
Great offer.
“Good selection and reasonable prices.”
December 14th, 2022
Verified purchase
• Previous review
Great navigation on site. Prompt delivery and well packaged.
Reason I chose this business:
New item I was interested in. Decent price.
“Satisfying experience”
November 26th, 2022
Verified purchase
• Previous review
Good selection. Easy navigation on website. Reviews videos helped visually to see how item looks on the wrist, and in the hand.
Reason I chose this business:
Reasonable prices and selection.
“Easy to navigate website”
November 6th, 2022
Verified site experience
• Previous review
Easy to navigate website. Good variety. Information can sometimes be confusing or contradicting. Example contradicting information on water resistance. Also, another item showed "Eligible for EXTRA 12", but was a Flash deal and was not able to be applied at checkout.
Reason I chose this business:
Flash deal I did not see previously.
“Great variety”
October 14th, 2022
Verified site experience
• Previous review
Reason I chose this business:
Viewed several watches. Did some research and your stock satisfied my interest. Price was reasonable and ordering easy.
“Overall good.”
July 31st, 2022
Verified purchase
• Previous review
Simple to shop and narrow searches. Easy to arrange payment and shipping. Overall shopping experience is good. Enjoy the variety and ease of purchase. Unfortunately the item I purchased was not functioning. The customer service did respond promptly and I am in the process of returning the item. Expect this experience to be a rare event.
Reason I chose this business:
Great selection. Interesting variety.
Service
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JJ D.
1 review
0 helpful votes
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“Wouldn't trust with expensive purchase”
April 22nd, 2024
Verified purchase
Bought a relatively cheap watch to test, seems like watch is authentic, but the chrono functions don't work properly. Dealing with returning and customer service not worth my time.1st Time so can't say too much beyond the checkout was easy enough. Great deals, check back with some insight to the product and its presentation in "real world" conditions.
Reason I chose this business:
Couldn’t pass on sale of great US eye coverings. Sale was well over 50% off and included free shipping: No brainer.These are just ok. I gave 4 stars because I've been buying through Ashford for years. I don't understand why everything always looks better on someone else! I have more of a round face, so these are almost too small. I bought them as spares. Then I found about 3 different other pairs I had packed away! :)
Reason I chose this business:
I've been using Ashford for a couple years now. I've never been absolutely angry with anything I've ordered there either. I've purchased a couple other brands of sunglasses, along with some watches and jewelry from time to time.I received my frames in a timely manner and received email updates through out the whole process.
Reason I chose this business:
The price was by far the best when I did comparison shopping.First experience & worth it. Will recommend to all my friends/contacts. Hopefully in future will come out with more brands because in certain countries, branded items are so expensive and can afford. Thank you very much Ashford.
Reason I chose this business:
Trusted seller.Placed order for 2 sunglasses, one came defective. Returned it. Placed another order to get a good one. A defective item came again. Customer service didn't want to provide a prepaid return label. Conclusion: It their stock consists of aftermarket/used/refurbished merchandise.My experience was tainted by unreliable and misleading photos of the watch I purchased. Disappointingly there was an enormous discrepancy between what was presented online and what arrived in the mail. Furthermore it isn't until you read the 'fine print' that you realised your item does not actually qualify for a refund because you reside outside of the USA. A strong case of buyer beware!
Reason I chose this business:
I thought it was reliable.Title says it all. Fantastic service, fast delivery and a low price on a great product. Can't ask for more than that.I was very sceptical about buying from this site as I was redirected from another site. No issues at all. They had the best online price and delivered in time. I was unexpectedly and pleasantly surprised.
Reason I chose this business:
I had no choice. I was redirected from another site (Realry). As a consumer, it feels very vulnerable to click on a shady site (my opinion) all to be redirected to another shady site (my opinion) and give my financial details with knowing you are planting cookies on my phone and selling my info, and you want a five star review? Now I'm going to receive emails and phone calls from overseas offering me things that may or may not exist and potentially compromise my online security (haha). Or, I'll get a phone call saying you can offer me a better interest rate on my credit card or I have to pay some basement scammer to protect my credit. How about working with honesty and integrity and let your reputation speak for itself. Let people's experiences propel you. I know, it's an online world and without taking anything of context or having a five star review or planting cookies on everyone's phone you just couldn't do it. Track my package, give me updates and make me feel like I made a safe choice to buy from you and have nothing to worry about. That's how you do business. I'll tell my friends good things about you and they'll tell there friends then, NOT out of obligation, we will give honest unpressured reviews. Everyone is happy...ish.Ashford had the best price for this expensive Watch and still I got a discount can't complain about that was easy to checkout just a nice experience online and got my order super fast
Reason I chose this business:
Prices were affordable to meI like that Amazon Pay was a choice, it made it easy to order the watch without any difficulties.
Reason I chose this business:
I have purchased several watches from Ashford in the past and always look here for interesting watches.Reason I chose this business:
I have purchased several watches from Ashford in the past and always look here for interesting watches.
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Matthew M.
1 review
0 helpful votes
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“Please with my purchase”
April 22nd, 2024
Verified purchase
Found via Slickdeals site. Fast shipping and great product and price. My son loves the glassesFound a watch that was difficult to locate at Ashford.The team helped me with any questions and must say thank you to Bret for professional follow up.Ashford is always a great experience.
Excellent and professional customer service.Representative Bret took time to verify information and get back in timely fashion.would reccomend Ashford as I have been a client for some time and have never been disappointed.
Reason I chose this business:
Value and availabilty
ServiceGreat selection unbeatable price and good shipping. Regular client would recommend to friends and family.
Reason I chose this business:
Weekly deals check in
“Great value and service”
September 25th, 2023
Verified site experience
• Previous review
Reason I chose this business:
Great value and quick service
“Great experience easy navigation and price”
September 1st, 2023
Verified site experience
• Previous review
Reason I chose this business:
Quality and availability
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Jonatan B.
1 review
0 helpful votes
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“My New Shades”
August 17th, 2023
Verified purchase
Great product. Great price. I thought the shades would come in a better case though.My last purchase from Ashford was my 8th. And it was just as my first. Prompt processing and reliable shipping. I am in Australia and have never had to wait over 2 weeks for my watch to arrive from the U.S. Just about any of the other big sellers take at least 4 weeks if l am lucky.The quality of items is perfect, they are not factory 2nds. Or Chinese knock-offs but genuine brand items that you can register with the maker for warranty for instance.
Reason I chose this business:
I have fallen for the odd scam on Facebook or wherever but like many people when l find a reputable seller with a great range of brands, l stick with them as l am doing and thoroughly recommending with Ashford, Best Regards Andrew Groves.The sunglasses I purchased were in parts. Not wearable at all. I contacted support and have received NO response.
Tip for consumers:Would like a refund and customer service to respond to me.
Products used:Versace Sunglasses
Service
Value
Shipping
Returns
QualityPurchased a few watches from Ashford. Received the package and forgot it in my garage. During the Pandemic came across the box, opened it and 2 of the watches were not in there. The boxes were there, but the actual watches were missing. Having purchased from them before, I never even bothered checking to see if anything was missing. Lesson Learned. I will be checking my orders as soon as they come from now on. When I contacted them, they were very nice, but provide no help. The literally told me to pound sand but in a more professional way.Always smooth transactions when I deal with Ashford. From the great prices to the fast delivery times.
Reason I chose this business:
Reputable company
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