They had a black Friday sale that started on Monday the nov25-dec1 I ordered from store online and in store, then I get a email on Friday 5 days later, to the story 3/of what I ordered is out of stock. So why is it in a sale and don't even have the stuff, I will never shop at this pitiful worthless store Service Value Date of experience: November 29, 2024I very seldom ever order anything from Cabela's as everyone knows they are way too expensive and overpriced. This time however I decided to try to order a pair of shoes as they were on clearance for 50% off. Stupid website continuously try to tell me the information I was putting in was wrong when it was correct, try to go through their process several times before finally saying shove the shoes up your $#*!. Once again Cabela's is proven to be a waste of time. I will go back to not buying from Cabela's thank you very much. Date of experience: February 2, 20242022 Nitro 505 scope rest loose I first contacted Tenpoint about my loose scope rest 8 months of use with multiple groups. They informed me my scope was too heavy, I started using the one that came with bow. After another 2 months of frustration, I contacted them again. I was informed that they were aware of issue and had added scope support struts for 2023. But they could not retrofit or correct my bow for the adverse shooting problem, nor did they seem interested. They simply said even though the warranty is supposed to cover this situation, they would not do anything for me, not even a discount on newer version. Buyer beware warranty is a fraud. Tip for consumers:Beware of Ten Point’s warranty they do not honor it Service Value Returns Quality Date of experience: September 8, 2023My son bought a boat at cabelas it was taken back to be fixed 5 times last summer because it died in the lake and had to be towed in every time he took it out and it already happened again this year to its in their shop 2 weeks already sounds like a lemon that they should replace to me. We were all hoping to enjoy our summer never expected to have all these problems with a brand new boat. Products used:New boat that has been back for repair repeatedly Service Value Shipping Returns Quality Date of experience: July 27, 2023I tried to work out an arrangement to purchase an item that was discontinued by the manufacturer. The newer version of this item is going for hundreds of dollars less, the exact same item. I confirmed this with the manufacturer. Customer service is handicapped by their purchasing department to out dated price matching rules. Note, customer service representatives were professional and nice, just hindered. Looking at purchasing the newest version from another company much more flexible. Products used:None, going to a different company that is more flexible Service Value Date of experience: October 24, 2023BUYER BEWARE - I purchased a brand new Kimber from Cabela and paid full price. The firearm would not fire straight out of the box! Now I am shipping it to Kimber for a fix. Cabela said they could not exchange due to it being a firearm. They later admitted that is a Cabela policy. They could exchange but CHOOSE not to. So in essence, we paid full price for a gun that will have to be repaired and there is no recourse. I will NEVER purchase another firearm from Cabela. If you purchase a firearm here, know their policy is just a Cabela thing. Some gun shops stand behind what they sell, this one doesn't! Service Value Returns Quality Date of experience: February 19, 2024I ordered a boat part and had it shipped to mechanic in another state. It's been 7 days and it's after Xmas so not busy. Tracking shows a delay in Orlando. I was in Florida for the week hoping to use the new equipment while I was there. The weather was not bad so, that is not the reason for delay. Cabelas offered no reason for delay or help in any way. I have shopped there for years, starting back when there was only 2 stores in the whole country. I have traveled to many stores and ordered online. I'm not a fan of Amazon, but see no reason to stay loyal to a company who is not loyal to me. Date of experience: December 31, 2023I has order a personalized item for a gift, they told me it would take 6 weeks to receive it. I was ok with that. After 8 weeks I called to find out when my order was going to be shipped. They couldn't answer my questions. 2 days later they send me an email stating my order was cancelled. I can't believe it took 8 weeks and a phone call from me to get that response. When I called to let them know my disappointment, after 8 weeks I didn't have the gift I planned to have at the retirement party. Their response was oh well. Nothing they can do. They didn't care. Very poor response, and you'd think they could have notified me within the first week of placing the order it wasn't available. I will never shop at Cabela's or Bass Pro Shop again. Tip for consumers:Poor customer service Products used:none Service Value Shipping Returns Quality Date of experience: August 17, 2023Terrible customer service. Guys in gun department know little or nothing about guns. Workers in clothing department are lazy and do nothing to help customers find what they need, Clothing department in Tualatin, Oregon store very messy with clothing items laying on floor and trash laying around area. Better customer service at smaller retail stores. Tip for consumers:Better service at smaller retail shops. Products used:Shirts and guns Service Value Returns Quality Date of experience: August 28, 2023