I ordered a pair of Adidas and used the UK size conversion chart. The chart was inaccurate. I received sneakers that don't fit me. Customer service refuses to help. Wants me to pay $70 to send back a pair of $100 sneakers to get the correct size. Luke, the customer service representative rude and unhelpful don't order from this site. Tip for consumers:Don’t order Products used:Shoes Service Value Shipping ReturnsI purchased a pair of sneakers online for 200 CAD$. I live in Toronto. At the time of purchase, I paid for shipping and handling. Nowhere through my payment online did END website show or made clear that there would be additional Duty fees. When FedEx personnel dropped off the sneakers, I was told I would have to pay an extra 60 CAD or I would not get my pair of sneakers. When I reached out to END asking why there wasn't some notification on their website about these additional costs, after approx. 2 wks I was told these were duty fees and there would be no redress. This was my first time shopping with END and it will be my last as well. Service Value Shipping Returns QualityI bought some Amiri jeans size 31 I was kinda skeptical after seen all bad comment but overall I had great experience I order my pants in morning they was shipped out by 5 o'clock evening time I received them 3 days later exactly as describes in got them for a great price every where else wanted a thousand or better so I definitely recommend End if you want some Amiri jeansLate delivery and next to no service customer service, i waited over 4 hours for a reply which told me theres been delays then no response. Order elsewhere. Products used:Shoes costing £190 Service Value Shipping Returns QualityHorrible Experience. Customer service lacks urgency and efficiency. Been going back and fourth with Khey for over 2 months about an item I ordered. I ordered an item and they have sent me the complete different item. I returned and asked them to correct and send the replacement in which I was informed I would be refunded and would have to order again. They got back to me and said i was refunded to my account but nothing was popping up in my account credits. I went back and about 2-3 weeks later they said they accidentally refunded me in the wrong currency and thats why it was not popping up on my account. I Then ordered the item, and about a few days later, at the EXACT same time and date, received 2 emails. 1 saying my order was cancelled and 1 saying that it was shipped. I then went back to support after 2 months asking them what the issue is now, and they came back saying that there was only 1 left but they still didn't send to me. Replies took forever even after going back and fourth and trying to solve this issue with someone who has been asking them constantly for 2 months on updates. Will not be shopping here again. Horrible Company and no compensation for lost time. Value Shipping Returns QualityThey're crooks. It's been more than two weeks since the order was canceled - no money back, no response to emails. This is just the worst experience ever Products used:They're crooks. It's been more than two weeks since the order was canceled - no money back, no response to emails. This is just the worst experience ever Service Value Shipping ReturnsDon't buy from here unless you want to wait an extra week and pay additional costs for shipping fees from FedEx. Not worth it at all! Service Value Shipping Returns QualityI ordered a pair of Birkenstocks that I had been wanting for over 2 years and which were not available anywhere. I was amazed to find them at END clothing. The price was very competitive and they offered free shipping. I am in Australia and had never heard of END. I ordered them and they arrived very quickly in a little over a week to my rural address. They were well packaged and PERFECT. I highly recommend END. Products used:Birkenstock shoesOrders placed on 1/4 are not being shipped until today, which is 1/14. The delivery company, DPD, also said they hadn't received my parcel yet. I've been sending inquiries through e-mail and SNS, but the AI ​​only gives mechanical answers, and it's not helping me at all to solve my problem. Even the live chat is difficult to connect, but there is no person and the AI ​​is only responding stupidly. All right, send my stuff quickly. If it keeps going this way, I think the credit card company will have to put pressure on it. Service Value Shipping Returns QualityMy experience with End Clothing has been extremely disappointing. I recently made a purchase of a pair of Y3 trainers from their website, and while the delivery arrived on time through DPD, the contents of the box were a complete shock. Instead of the Y3 trainers I had ordered, I received an entirely different brand of trainers. This mix-up raises concerns about the integrity of their warehouse operations. Not only did I receive the wrong product, but all the tags were present in the box, just not on the trainers I had actually ordered. Given the significant cost of Y3 trainers, this mix-up is beyond frustrating. To add insult to injury, I now have to wait for an investigation to take place, and there's no guarantee I'll be able to get my hands on the rare trainers I initially wanted since they are sold out. This experience has left me thoroughly dissatisfied and questioning the reliability of End Clothing's service. Tip for consumers:avoid Products used:Trainers Service Shipping Returns QualityI ordered a jumper and sandals from End totalling £310 and the parcel was never delivered, possibly stolen in transit. I complained to END but they blamed DPD. I phone DPD and they told me to take it up with END as they were the account holder. Citizen's Advice are very clear on this (it's the retailers responsibility to deliver the goods you pay for) and yet END still did nothing. Do not order from END Clothing! Tip for consumers:N/A Products used:N/A Service Value Shipping Returns QualityThis is unacceptable that End. Didn't reply about anything since i order a jacket on 22 Nov and i have tried to contact End. For so many time. All its reply left was suggesting to view the FAQs but it doesn't helpful at all. They has created a label number of my parcel at Fedex on 22 Nov and the status didn't have any update. I have ask for help to Paypal as well and i am hoping this nightmare can come to the end. Tip for consumers:blacklist and never use it Products used:jacket Service Value Shipping Returns QualityI've placed 3 separate orders and my clothes always arrive soooo fast. I'm only writing a good review because most retailers do not give the designer hanger that accompanies the item but each time I've ordered Versace they give me the Versace velvet hanger too which is why I'll only buy from them when possible. If I'm spending 1500k on a top at least give me the darn hanger and while other places don't, they DO. All my designer clothes have the respective hanger as I usually shop in store so this is a big deal to me and I appreciate this company going the extra mile. I hope they continue this policy forever. It's the little little things that are HUGE. Appreciate them sooo much! Service Value Shipping QualitySimply tragic avoid this website! Imagine buying two items one item which is $100 and the other being $10. However, due to a website or inventory error, the $100 item is "out of stock". END's practice is to automatically proceed to ship you the remaining $10 item without along with the standard $20 shipping fee without consulting you! Customer service also takes 3 days to respond to your emails - terrible! Service Value Shipping Returns QualityMy order came and one item was broken and another was not packed in. Missing. Agent insisted they packed it in and closed the case. It's a cheap item of US$44. Sent them pictures of how the items were packed. And how the other item was not packed in. Appalled that they just brush it off nonchalantly. Not a trusted company to deal with. Beware! Tip for consumers:Just avoid like the plague Products used:Wine glasses and socks Service Value Shipping Returns QualityI set my delivery to a collection point and the £125 trainers I ordered were never delivered, ordered with several weeks in advance for my partner's birthday. Not heard back from End they've got the delivery as "complete". Emailed End and they haven't got back to me. Awful service, birthday ruined. Products used:None Service Value Shipping Returns QualityI ordered a Tee-Shirt amongst other things however the Tee-Shirt never arrived. The box was in perfect condition and had not been tampered with so the Tee-Shirt was never packed. After a lengthy email exchange over many weeks with Francis from customer support END refused to reimburse me or send out a replacement. 0/10 would not recommend will probably take your money for nothing. Tip for consumers:Never to order as they take your money and dont provide products. Products used:None Service Value Shipping Returns QualityThis company is literally hopeless. Orders arrive many weeks late; impossible to exchange if sizing wrong; customer service doesn't reply to emails. End Promises prompt delivery and email replies yet don't deliver. I'm confident this company will soon be bankrupt as its simply not possible to be so crap and remain in business Tip for consumers:Avoid this site Products used:Tried to use Shoes Service Value Shipping Returns QualityScammers! Dishonest company that has become totally unreliable! They canceled a portion of my order and never informed me about it. And when it past the delivery due date I emailed them they never replied. Mind you I had not receive a single email regarding the status of my order. Then I did a live chat that I waited an hour for… they said they will follow up with an email. But the next day they canceled the entire order. The refund was also insufficient too. They are scammers. Do not buy from them! Tip for consumers:DO NOT SHOP HERE! Try other sites… I won’t name one but the choices are endless Service Value Shipping