Good god! Even something as simple as forwarding a domain is a nightmare with GoDaddy. Error message appears that something "is too long", yet it doesn't tell you what is too long. Then prepare yourself for an hour on hold...as I am right now...after being hung up on accidentally with a previous call and they didn't call back. AND I'M EVEN PRO LEVEL. For as much as they're raping for annually, you'd think that they'd have their own site functioning well enough to not have to call in to them. Yep...NOPE. Find someone else to host your domains. You've been warned. Tip for consumers:Don't use Go Daddy ...you'll be sorry. Unless you like waiting on hold for an hour at a time listening to their crappy 5 music beds that all suck and just play over and over and over and over every 30 seconds. Products used:Domain Names. Their main site for your domain management sucks. end of story. Service Value QualityDespite sending seven emails during the month-long contract, none were answered, and phone calls were ignored. No effort was made at all. Finally came in contact with a new Go Daddy broker six weeks later, who provided a domain cost over 160 times the original estimate. Have wasted so much time and some money on a service that is nothing short of disgraceful. Products used:Domain service Service Value QualityI used to love godaddy customer service but now it's terrible. Not sure if they've outsourced or what - but I just had the worst rep. He was talking in circles, not answering the most basic question. I am now sitting on hold for over ten minutes after asking to speak with someone else. I can barely make out what's he's saying and he has the nerve to have an attitude. He keeps coming back to the line, not saying anything and then placing me on hold again. I would highly recommend looking at another company for domain purchases and management. Tip for consumers:Outsourcing may be cheaper but the service suffers. Products used:I’ve had multiple domains from here for years. Service Value QualityMy renewal came up and it was set for automatic renewal, which renewed three times what I originally paid. After calling customer service and dancing around. I absolutely got nowhere. I got told sorry too bad all you can do is cancel and you'll lose your whole domain. No one would say let's see what we can figure out here and keep you as a customer bad bad customer service and of course no refund offered or nothing. Just deal with it and get over it and please call us on your next renewal and see what we can do. ValueI sale Granite, I have a very highly rated company I used GoDaddy Commerce and Payments. I made an enormous error they have my clients deposit for over a week and they have zero I mean zero respect for the issue their clients experience. I had an online payment issue where they would not fund my clients payment and it took a week and maybe 10 hours on the phone. Net result I will never nor will any of business work with your Company in the future. Service Returns QualityWe were thinking about a company name and the decision was directly related to a domain availability. 3 times (!) the same case happened: 1. Search for a specific domain. Find it available 2. Take 1 hour to discuss and agree with partners 3. Return to GoDaddy to book domain and see it is not available any more! GoDaddy offers you a service to purchase the domain for 73 euro. Then you can find your domain on Sedoparking with a price starting from 1000 euro Never use GoDaddy! Service Value QualityIf you have no needs- Go Daddy is fine. But if they "accidentally" charge you after you've turned off auto renew- good luck getting your money back! Service Value Returns QualityUseless, avoid it a all cost. If in south africa better use domainnames.co.za to optain your domains. Godaddy's team is as useless and the company itself. I have my website down for 12 days and i keep being told to wait 48hrs eachtime. As you can see your complaint means nothing. They dont even deserveone starI had auto renewal for a website I haven't used in a couple years and tried calling to cancel after the fact of being renewed to get refunded for the future usage (2 year auto renewal) since I no longer use it and won't be for the next two years and they weren't willing to work with me. So now I'm paying $800 for the next two years for literally nothing. Terrible customer service and not doing the right thing for the customer. Cleary not trying to have a good reputation...scamming people's $$$ Tip for consumers:I had auto renewal for a website I haven't used in a couple years and tried calling to cancel after the fact of being renewed to get refunded for the future usage (2 year auto renewal) since I no longer use it and won't be for the next two years and they weren't willing to work with me. So now I'm paying $800 for the next two years for literally nothing. Terrible customer service and not doing the right thing for the customer. Cleary not trying to have a good reputation...scamming people's $$$ Products used:godaddy ServiceA person named William Nelson came to me offered me 600 no comissions. Said I have to move my domain to Godaddy in order to sell it. I did so eventually after verifying this was indeed godaddy rep. He then reneged on his deal. Said i had to pay 25% fee thru Afternic (Partner in deception and scams with Godaddy) William Nelson ~ no integrety do not believe a word said Godaddy - supports deceptive practices do not buy or sell through godaddy - your risk Afternic - there to charge excessive fees under the vail of a different business name also not to be trusted. Tip for consumers:The sale is off on principle. Not going to take 450 when my offer was 600. Now i have to move my domain again Godaddy charges twice the monthly fee for carrying your domain. Doing businiss with them has cost me money which was the only thin Godaddy wanted. Service ValueI wasted an hour speaking to one of their representatives who wasn't helpful and was simply rude. They are holding my domain hostage and due to their "system issues" I can't transfer it to another company. I will never register domain with them again! Moving to WIX.com - much better system and better customer service. Products used:web domain purchase and hosting Service Value QualityI don't know where to begin. Not enough character space to cover it all. Just move on to another service. The scheduled calls with a person from the design center...its a different person each time and some are quick ad seem to know what they are doing...some are old retired codgers who stumble around. I did several hours worth of work editing my site, then had the scheduled call with some guy who kept telling me how he was impressed with all the changes I had made. Two days later I get an email my site is ready to review. ALL my editing was gone. I could go on...but just save your self some time and get a service that has a person assigned to you from the "design team". Good luckIt gets as bad as you can think. Charged 50usd almost without consent even after I have deleted my card and orders. They are scammy and illegal. Saving client info and charging them illegally! As a software engineer I can assure that don't trust them. After asking for help they kept on sending the same message again and again. Screenshot added there. Boycott and bann godaddy! Service Value Shipping Returns QualityDisaster experience, they harmed my website & kept asking every time to pay extra. They take without giving. And no respect for loyal customers we found ourselves waited our money and time Service Value Shipping Returns QualityThis site promises the world and delivers very little. They are super quick to take your money yet when their system fails time and time again, they are nowhere. Too busy to help, don't follow thru on issues, cut you off and never resolve a thing. If you are not currently signed up with them dont bother go elsewhere. Products used:Website developer Service Value Shipping Returns QualityI have been trying to cancel My GoDaddy for over two years now, each year they still billing me for services I no longer need. Each time you try to cancel they will run through a number of hoops until they say they no longer offer a refund but offer a discount for next years renewals as compensation?! The Cancellation system is also designed in a way so each step takes 24 hours or 48 hours so you run out of time/ patience or you spend hours talking to their Indian call centers until you no longer have the energy to fight. You also have to start all over each time because "They don't have any records of any prior conversation" So far I have provided copy of my passports. Signing up with 2way authentication Requesting new pins. Still ho cancellation or refund in sight. Currently I have filled Consumer claim against them for the money they have taken without my permission. It will be a long process. Stay away! Tip for consumers:Cancellation policy is a nightmare. Takes years to cancel. Each time you try, you will be sent through a myriad of over complicated procedures. Products used:Their domain hosting Service Value Returns QualityThe customer service experience was terrible. I have 7 email accounts and 5 domains with them, but when I needed assistance the most, they made me wait for 2 1/2 weeks without providing a resolution. They repeatedly asked me to perform trivial troubleshooting steps, such as restarting the computer each time I contacted them. They lack a comprehensive customer database, requiring me to explain the issue repeatedly during every call. Dealing with them has been extremely frustrating. I am considering switching to a different service provider. I definitely would not recommend them. Service Value Returns QualityI was promised a refund nine days ago. It still has not materialized. Talked to several different representatives from the company on the phone, got three different stories/excuses. At least one of the customer service reps simply lied to me. They refuse to check with their ACH processor who obviously screwed up the refund. Keep telling me that it is my problem to correct. I don't like having my time wasted and I really don't like being lied to. I will be transferring all of my accounts from this company asap. Tip for consumers:Stay away. Service Value Shipping Returns QualityCustomer service is so terrible that I have been on hold for almost 2 hours and counting, just to get my credit card removed from their system. Per their website, I cannot remove it without speaking with someone. I think they are just hoping that I will get tired of waiting for their single cancellation employee to cycle through all the customers tired of their service. I tried to do this through their 24/7 online chat and they said the wait was 89 minutes so I am just hoping someone will finally answer my call or in chat. It seems like I will likely be dead before they get to my request. At the hold point of 1:51:56, I got a recording that stated that my estimated hold time is 2 minutes. We will see. I cant review their other services but judging by their CS response time, I think its just not worth it. I dont like giving bad reviews but this is just nuts. By the way, I still havent spoken with anyone and its now 2:12:31 and still holding. UPDATE: After holding for just over 3 hours, GoDaddy's phone system DISCONNECTED after stating that they were sorry but they were unable to connect me to customer service. They are the WORST! Products used:This is a web hosting service so shipping doesnt apply and there are some limited instances where a refund is allowed but not in my case. I am not asking for a refund so this is not a part of my review. QualityWorst Service had them design new web site was very very bad the worst My 4 year old could have done better job. Then ask to have it fixed they what me to fix it. What was I paying for. Took 2 days for a service manger to call me back. Ask for refund was told again I could fix it Will not give you a full refunded and your out of luck Been a customer with them for years. Beware well trained Scammers Tip for consumers:They are Scammers Big time Products used:Web design Service Value Shipping Returns QualityDefinite Scam company now... On 11/11/2023 I bought a domain with.co extension. It was an appealing and brandable name. After buying the domian I pointed that domain to my shopify store. Due to some uncertain reasons I wasn't able to complete my store. But today 11/28/2023 when I tried to access my site, I wasn't able to access my admin panel. Upon investigating i found that on 11/27/2023 Godaddy have cancelled the domain from my account and put it up for an auctions. Stay away... Products used:domain Service Value Shipping Returns QualityAbsolutely horrible, from disrespectful customer service bouncing you from "department" to "department," their failure to ACTUALLY cancel your subscriptions, and ACTUALLY delete your credit card on-file, to horrible pricing! NameCheap and WordPress are definitely more worth your money and time - these have much more responsive and efficient customer service algorithms. Don't even give GoDaddy a second thought! Tip for consumers:Again, absolutely terrible organization. Not worth a second thought. The only reason I'm even spending my energy on a review is to warn others. NameCheap and WordPress have had my full attention. Out with the bad and in with the good! Products used:Doman Access and Site Visibility Service Value Shipping Returns QualityVery bad site to start your business. Once you pay the 328$. Inside 5 months your site will be hacked and if you pause your purchase everything you have done on your site dissapeared. Products used:Domaine Service Value