At first I thought everything was running smoothly as it did, indeed, appear to be. Then, after 1 year, my hard drive crashed and I had to use JustCloud's service to 'restore' my system. Big headache! (1) Their system had completely failed to backup over 50% of my work. Even though it had said that it had done so each and every time backup was run (daily). (2) Their system used a completely different folder structure from my pc so I couldn't find anything anyway. I emailed them back and forth about this constantly, but their only response was a cut-and-paste "JustCloud retains your pc's structure exactly, making restoring to a new hard drive a pleasure" or some such b. S... ugh. JustCloud are one of the companies you wish you could strangle through the internet. They are liars. Period. Avoid like the plague! Date of experience: March 1, 2015Although it sounded pretty good. Stay away unless you want to be inundated with upgrade offers. I got three just trying to delete my account. Date of experience: June 2, 2014