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JustFlowers.com Review
I ordered a beautiful poinsettia for my son in law in the hospital. When it arrived, my daughter said it was beautiful and he appreciated it so much. It was delivered on the day I requested without any problem. Thank you so much. I will order from you again when the need arises.
Date of experience: December 25, 2024Despite having been given sufficient notice, Just Flowers failed to deliver the arrangement on the day that was requested. The flowers arrived at the recipient's home the following day after the festivities had concluded. She was left to believe that we had completely forgotten or ignored her significant milestone. It was both embarrassing and disappointing.
Date of experience: December 10, 2024I ordered a bereavement gift for same day delivery. I was told that it would go out next day. Not the case. After the third day still no delivery. Customer service was polite but without resolution. I will NEVER order from JustFlowers again! Scammers! Dishonest!
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Date of experience: December 4, 2024I placed an order to be delivered for a funeral and 3 days after the funeral my order was still not delivered. I hope people will read my review and think twice before placing an delivery with just flowers.
Date of experience: December 13, 2024I ordered flowers to be delivered to my niece She received them two days later by a neighbor who found them.Same house number, street name different.Flowers looked a little bedraggled after sitting out in the colder temps x I have been offered a $20 refund. That is unacceptable. I plan to have my credit card co.take care of this. I have made many phone calls and no satisfaction I spent over $60 for flowers and I get $20 back. Forget it!
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Date of experience: November 27, 2024If I could give no stars, I would. I Ended up canceling my *sympathy arrangement* for a friend. They called me a day after the promised delivery stating they couldn't do it. Just for Flowers wanted to replace my beautiful $100 order with a 6" potted plant, still for $100. Incredibly disappointed. Will never attempt to use them again.
Date of experience: December 13, 2024Prices were good, estimated delivery was good, until it wasn't. Deliver date was 4 days after expected delivery date. Then an additional $15 fee was charged after my initial order.
Customer service was courteous and genuine. Plant was beautiful and the additional charge was waived.
Date of experience: December 10, 2024I placed an order, gave an address and paid. A day later I got a call that they could no be delivered based on the area. (The house is on main street. Not far) they did what they could, but the flowers had to be roses, and cost more and couldn't be delivered for 5 more days. The covered the extra cost. I just wish they would have told me the area couldn't be delivered when I first ordered. The flowers were pretty.
Date of experience: November 30, 2024Easy To Order, Quick To Receive. A very nice arrangement but the white flowers could have been a bit fresher, they seemed a little wilted around the edges.
Date of experience: December 30, 2024Had not problem doing everything on line! My order looked very similar and the one I selected on your page.
Date of experience: December 27, 2024The fall flower arrangement I had sent to my mom for her birthday were stunning. They arrived on time and were very impressive. My mom has dementia. I was told she loved the bright colors. She may not remember who they came from, but to make her birthday a little brighter is good enough for me.
Date of experience: October 27, 2024It's always a bit nerve-wracking doing an overseas order, but the orchid plant delivered as a retirement gift for a colleague was even more attractive than that illustrated. Beautiful pot, beautiful presentation, safe and on-time delivery -- a delighted colleague.
Date of experience: October 29, 2024Flowers were delivered the day after promised. Missed the special occasion, but the flowers were nice, though they didn't follow the color scheme in the photo. Will order farther ahead next time.
Date of experience: November 25, 2024This was my first time ordering from your company. I was very delighted to see how beautiful the flower arrangement was. I had had the order sent to someone recovering from surgery as a pick-me-up. It really did the job.
Date of experience: October 30, 2024They checked every detail, notified the recipient and contacted me when there was a problem on my part. Everything was checked and the flowers were delivered on time. We were all very happy with the care and professionalism of Just Flowers.
Date of experience: October 27, 2024The website was easy to understand and the flowers were pretty like they were advertised. They also arrived as they were scheduled. Thank you.
Date of experience: December 25, 2024This was sent as a get well gift and I hear it still looks great. My only complaint it was delivered next day although when I ordered it showed it would be delivered day of order
Date of experience: November 13, 2024Having ordered the premium flower bouquet, I was disappointed that the arrangement was not more artistically designed - it just looked like more flowers were added - no other thought given. Thank goodness recipient was pleased.
Date of experience: October 15, 2024I ordered the flowers within the time allotted for delivery to be delivered on November 18th. It was my mother's 82nd birthday. She is in the nursing home in Athens, Texas. I had told her she was getting a prize on her birthday. We were very disappointed.
I got a call late on the day I was expecting the delivery informing me that a suitable florist could not be found to fill the order. They would try tomorrow. The flowers were delivered on the 19th after noon.
I then received another call informing me that the minimum amount required for the purchase was $15 more. I had already spent over $75 on the arrangement. My understanding was the person on the other end was asking permission to charge my card the additional $15. I responded with a resounding "NO! As a matter of fact, just cancel the order, as it is already late." I was told it was too late to cancel the order because it had already been assigned to a florist. The lady asked if they could just charge $10. No. Then $7.50, NO. I told her that if I found that they had charged my card extra that I would share my experience on social media. I felt like there was an attempt to take advantage of me.
The flowers did arrive and they were beautiful. My mother did enjoy them.
Date of experience: November 18, 2024Easy to order and dependable. BUT please do not call me to verify my order. I live in Japan and was rudely awakened by someone verifying my order. I think my AMEX is enough proof.
Date of experience: November 8, 2024Excellent service and delivery. I ordered on line the day before and it was delivered the next day. My sister in law said they are beautiful.
Date of experience: November 17, 2024It was sent a day late but it did not matter. She received it and loved the flower arrangement.
Date of experience: December 28, 2024What I ordered was delivered on time and was beautiful. The price was good and the shipping was easy.
Date of experience: November 14, 2024On time delivery. Web site was easy to navigate. Very helpful customer service when I was trying to track the status of my order.
Date of experience: November 4, 2024We wanted to send a gift basket to a couple we have known for many years who celebrated their 60th Wedding Anniversary. The basket was simply spectacular and delivery was right on time.
I have been a customer for a number of years and have always been very satisfied with this company.
Date of experience: October 4, 2024