I have a large collection of max, but I miss the stores in the NYC area. This is the issue with the online-only presence of Max Studio. You have to guess if the size is correct, and hope for the best. Really great shoes, but I have no idea as to what is fit or no because most come from China and I have an Italian foot. Fantastic sale prices, but customer service is all about keeping the money at Maxstudio and not returning it to you. Do your homework and be sure before buying- call customer serivce a few times and make sure you are clear about size and fit.