Orders take nearly a week to ship. Once you place an order they will not allow you to cancel it. Seriously. Terrible customer service, and the prices aren't even that great. There are lots of sites that sell vitamins. I recommend choosing another site because you will regret shopping on this one.I bought two bottles of Fire Balls for their energy due to my long hours at work and few days off. I was able to buy one, get one for free, get a $10 instant coupon and rec free shipping. And had the bottles in 2 working days. I'm extremely impressed with the web-site, the prices (if you're a member) and and product. Everyone at work that I know takes the Fire Balls to give them energy all day. I recommend this particular product that VitaminWorld sells in particular to anyone who needs energy and alterness. Tip for consumers:Join as a member to get big discounts and special offers. Service Value Shipping QualityII have never experienced ordering online what I experienced with Vitamin World. The worst of the worst. Placing three times the same order and three times they come up with a lame excuse why they could not process the order. But the last one was the best. The bank rejected the order. This is the order they advised me to do by phone, because then for sure it would go well. The person on the phone even told me that the bank authorized it. So we could not believe that the bank rejected it because we new it was not possible. We still called the bank. Guess what. They never rejected anything of course. I wasted over at least three hours waiting and ordering and all for nothing. Please think twice if you ever want to order at Vitamin World on line. It is a waste of time. I even sent an email to customer service. They did not have the decency to reply either. So don't waste your time! It is not worth it. Thanks for nothing Vitamin World.The prices they offer are not really competitive, I have found the same products of the same quality in other pages much cheaper, not only that I have already ordered 2 times on their website and they have taken a long time to get the products, Until almost a month in arriving. In my last order according to your page they had already sent it after a week of ordering but I did not get the tracking number so I sent an email requesting the number. And I did not receive a reply a week later I again write another email with a copy of the order and I never received a reply. I am truly very disappointed with the service they provide. However I have ordered other pages like vitacost and bodybuilding and in a week or less I have arrived the products and without any mistake. I hope this review helps.