I was excited about my purchase, but after 20 days of waiting, my order was canceled because they didn't have enough stock. It's really disappointing that they charged my credit card upfront without ensuring availability. I expect better transparency and communication from a retailer. Products used:Did not shipped at all Service Value Shipping Quality Date of experience: September 27, 2024Yes Amazon woot is amason company selling unused le defective merchandise they do not and phone send me texts lie a to wme over and over I need my purchase of shark shampooer and picked up, return pickup at my home for free refund my full payment Tip for consumers:Don't use amason woot fraudulent company Products used:Shark expert EX 201 shampooer and upholstery cleaner Service Value Shipping Returns Quality Date of experience: July 30, 2024Occasionally noticed good deals, but noticed defects after receiving it. Seems a repackaged return product. Also customer service is slow, left a message never received feedback after several days. Shipping some time is also very slow too. Good luck! Products used:Electronic Service Value Shipping Returns Quality Date of experience: June 18, 2024I have bought several things - look good but you have to be careful with size and sometimes - do not go by the pictures - perhaps the vendor is selling you something that is not complete - and then you stuck - they may give you a 5 discount and you have to eat the balance - through it on the garbage - happened to me - no communication - with customer service - no customer rapport just the Interface - will shop buying from them -i only got the stem not the lamp or the cable - the nock 5 - now is in the gargage - good luch woot! Products used:picture of merchandize does not match what i got - submitted info on customer service and they discounted 5 from 23 rounded - i have no use for the rest - i threw it on the garbage- find other more responsible and customer oriented vendors - amazon and it affiliates are slacking Value Shipping Quality Date of experience: September 15, 20231. Do not buy refurbished item (it was used for long time item, very poor qualify, not a refurbished item) from woot.com. If did please return ASAP. 2. Customer service is very bad (picture attached is just open boxed item after 1 month of receiving. Woot rejected return) Tip for consumers:if it is used ( not refurbished) item, please return to get refund ASAP Products used:Google Pixel 3 Service Value Shipping Returns Quality Date of experience: August 19, 2023I hope there is a 0-star or negative-star option since Woot doesn't deserve a one-star rating. I placed an online order of two 10-pack Nespresso capsules on Woot.com. Then I received a well-sealed package that only contained 6 packs of capsules. So far, after 2 rounds of communications with Woot customer service via long emails, my refund request is still rejected. Now, Woot asked me to file a claim with the carrier. But the package was well-sealed, and I cannot file a fraudulent claim against the carrier. Based on my experience, Woot doesn't do business on an honest basis. They didn't provide the correct quantity of products to customers, and they didn't give money back to customers either, but they tried to shift the cost to carriers. Don't make any purchases with this merchant! Service Value Shipping Returns Quality Date of experience: July 31, 2023I only recently discovered Woot! And have found some really great deals. When items have arrived in unexpected shape, they have responded within a day and made it right. Meanwhile, I have a new rowing machine, weight bench, stationary bike, and a few other things I am thrilled to have, and I spent a LOT less than I would have elsewhere. Products used:Rowing machine Service Value Shipping Returns Quality Date of experience: July 29, 2023I have repeatedly tried to order stuff from Woot, but when I click on the pay button, it goes to an image of a machine whirring around - and stays there forever. No order has progressed beyond this! Date of experience: June 10, 2024I bought a lot of stuff in several different orders and ended up returning 3-4 things from each order, and they promptly refunded my money and then told me to donate the clothes instead of returning them. I like that. I took them to our local organization, took a photo of the bag being handed to them, and then sent it to Woot Products used:a pair of jeans, a few t-shirts for my husban Service Value Shipping Returns Quality Date of experience: August 31, 2023Product not sent. Ask were my order was, got back a email asking me if I wanted them to look in to the matter. Called credit card company got my money. They are not amazon. I think they are scammer using amazon name. Products used:Never got anything Service Shipping Date of experience: November 5, 2023Just an update. After i sent a bad review they emailed me to apologize for taking so long to respond to me and sent me a refund on my purchase, no return necessary as a courtesy. So im satisfied with the outcome as of now. Im glad they did the right thing! Date of experience: December 18, 2023I emailed them almost a week ago, looking to return an order that i received on 11/27 supposed to 30 days return windo, and it says time window to return expired! Customer service will not respond to requests and they have no phone number you can only go thru written correspondance to customer service which is absurd. I thought since they were an amazon company there would be no risk in ordering from them i was WRONG and wont be ordering anything again since they dont stand by what they sell and dont even respond to you where there is an issue. Service Value Shipping Returns Quality Date of experience: December 14, 2023 (function(w) { function go() { (adsbygoogle = window.adsbygoogle || []).push({}); } if (w.addEventListener) { w.addEventListener("load", go, false); } else if (w.attachEvent) { w.attachEvent("onload", go); } }(window)); loadjsReady({ event: 'app', checker: function() { return typeof app === "undefined" || typeof app.profilePicture === "undefined"; }, callback: function() { app.profilePicture('undefined', 'undefined'); } }) Stephanie W. West Virginia 1 review 6 helpful votes Follow Stephanie W. Send Message loadjsReady({ event: "app", checker: function() { return typeof app === "undefined"; }, callback: function() { // } }); Share Review “Scammers” August 13th, 2023 I bought a phone off of Woot. It was supposed to be carrier unlocked but it was not. I purchased the phone as a backup in case something happened to my phone in use. When I received it I checked it for functionality and all was good, so I never thought anything of it, then when I needed it I took it to get in use and was told that it was carrier locked. 30 day warranty expired, so now I am out purchase price. BEWARE...SCAMMERS! Date of experience: August 13, 2023I bought a Netgear mesh system but found after I attempted to use it, it wasn't compatible with bridge applications that are required by some ISP routers. There wasn't enough information to indicate this on the description but, to be fair, the only place I have found this information was when I selected "Having Problems" or something to that effect during set up. Now, because it isn't defective or missing parts or damaged I can't send it back. This is my last purchase on Woot. Products used:Nothing yet. Service Value Shipping Returns Quality Date of experience: October 28, 2023Ordered a $270 set of security cameras. Received a $5 dog vest! Woot then made me jump through hoops to send them the $5 dog vest back, meanwhile they have charged my credit card $270. No apologies, just business as usual for Woot. Still waiting for a refund but I will not be a bit surprised if they attempt to steal my money. Also another strike against Amazon for owning a SCAM company. STAY AWAY! Tip for consumers:STAY AWAY Service Value Shipping Returns Quality Date of experience: June 10, 2019Woot used to cool. We'd stay up for the new item or shirt. We'd submit designs and discuss on the forums. Now its another dead eye'd front for a massive corp. Large companies love to take what you once loved, kill it, and wear its skin over its own face. $#*! Amazon Tip for consumers:woot used to cool. we'd stay up for the new item or shirt. we'd submit designs and discuss on the forums. Now its another dead eye'd front for a massive corp. Large companies love to take what you once loved, kill it, and wear its skin over its own face. $#*! Amazon Products used:woot used to cool. we'd stay up for the new item or shirt. we'd submit designs and discuss on the forums. Now its another dead eye'd front for a massive corp. Large companies love to take what you once loved, kill it, and wear its skin over its own face. $#*! Amazon Service Value Shipping Returns Quality Date of experience: January 7, 2023I think the items they put on there for sale, they have very few in stock. And they are supposed to be a part of Amazon, so if Amazon has it in stock, why don't they have it in stock. And other people have tried to buy the same item I tried to buy, just to find out it was out of stock very shortly after it was put on the website. The item was the Pyle PDWR50B. Products used:Pyle PDWR50B Service Value Shipping Returns Quality Date of experience: September 28, 2023I bought an iphone 7 which stopped working outside of the 30 days return window due to a known issue: https://support.apple.com/iphone-7-no-service Apple will not honor the repair since the "refurbished" phone's original sale date is older than 4 years. This makes their "long-lived" phone as useless as a cell phone as woot is as a service. I will never use woot again, since it is obviously a scam to unload defective equipment. Tip for consumers:dont buy from woot. it's a scam. the equipment is defective. Products used:apple iphone 7 Service Value Shipping Returns Quality Date of experience: February 19, 2021I've been pleased with Woot.com. There was one time where I ordered a tea pitcher that was a little smaller than I expected, but it turns out it fits really well in a dorm fridge. Everything has arrived in good shape and I even bought the computer I'm typing on through Woot! I'd give them 5 stars if their shirt designs were available for a longer duration. Date of experience: November 11, 2012I have bought several items from this company. Very good prices and yes, some weird stuff at times. But when researching their items I've found that their prices are significantly better than others. It is fun to watch what they post each day. Date of experience: February 29, 2012Purchased 2 items at different times. Credit card approved, buy on web site confirmed. Did not receive product on the 2 occasions. Contacted support and received a 'humorous' we're sorry report about screw up. Will never buy from them again. Fraud. Date of experience: December 1, 2013Placed order, confirmed, Woot charged my card, THEN cancelled order because item was "oversold!" So, tech company doesn't know how many items they have to sell when their entire site is about one day offers with "only a few. Left" tags. AND, charge your card before order ships? Followed by no answer to Customer Service calls! Deleted the Woot app. Date of experience: January 19, 2017Don't purchase any clothes on Woot. I purchased two shirts of the same manufacture and size and one was cut so bad that it didn't fit. Woot's customer service quote: "Unfortunately, we're not able to accept returns or make exchanges for sizing issues." You take your chances with them. Avoid if you don't want to eat something that doesn't work. Date of experience: June 9, 2014I used to love Woot, and have certainly bought a lot of things there, but recently I've noticed items with minor discounts compared to retail, often less than the $5.00 shipping fee (like the bird feeder I almost bought today). Still some good bargains, but pay attention! Date of experience: September 28, 2013I really enjoy woot and they have great deals. I do not like their customer service/support. Everytime I've contacted woot via email, it's as if no one actually reads what is written and they always send a stock email that does not address the issue Date of experience: March 22, 2015Recently bought adidas Women's Pulseboost HD Running Shoes from Woot store. Received it in 2 days, after trying it for the regular jogging, I felt like inner surface of the shoe material is not so good, as my foot started Sweating in shorter time of usage. The flexibility of the shoes was perfect for jogging. Products used:Adidas women's pulseboost HD Running shoes Date of experience: April 5, 2021